Ordering Made Simple

Focus on the job at hand and make ordering the products you need quick and easy with City Plumbing.
Effortlessly track your orders, check local stock availability, and benefit from customer-specific account pricing when you open an account with us.
 Image of City Plumbing app account platform

Order History

Registered account customers can effortlessly monitor the status of deliveries, initiate returns, and track past orders directly from their account dashboard. Designed with busy tradespeople in mind, we make it easy for account holders to easily reference purchase history, reorder saved items, and initiate returns within a few quick clicks.
When it comes to managing orders, we provide those who shop with us with simplicity, transparency, and efficiency – meaning our customers spend less time on admin, and more time on the task at hand.
Order History Image

Order Tracking

We make it easy for our account customers to track their orders, and effortlessly monitor shipments every step of the way with real-time updates on carrier orders.
Customers who shop with us will receive full proof of delivery for both carrier and branch deliveries, guaranteeing transparency and reliability. Our system is specifically designed to streamline the delivery process from start to finish, providing full accountability and control over every order.
Order Tracking Image

City Plumbing App

The new City Plumbing app is here, and makes shopping for plumbing essentials while on-the-go quicker and easier than ever.
Seamlessly browse our extensive product catalogue from anywhere, anytime - ensuring you never miss a beat. Gain full control over your account, easily managing orders and tracking payments straight from your smartphone.

Branch Stock Checker

Get live branch stock levels on our website and app through our live stock checker.
Quickly and easily track stock availability in real-time with our stock checker tool, and get peace of mind that what you need is in-stock and ready for collection at your local branch.


We make returns quick and simple - no fuss, no stress.
Account holders can initiate returns directly from their Order History page, allowing for complete transparency over which items should be returned
Returns Image

Same Day Click and Collect

For those on-the-job, our Same-Day Click & Collect feature provides access to an expanded range of always-in-stock items from our nationwide branches.
Simply place your order and head down to your local branch whenever it works best for you. Our friendly branch teams will be on-hand with your order, ready to provide a seamless experience so you can get on with your day.

Ready to Elevate Your Business?

Sign up now to access our digital services and take your operations to the next level.

Help & Feedback

Chat With Us
Give Us Feedback