Welcome to the City Plumbing Supplier Hub

City Plumbing Supplier Hub Banner

The supplier hub makes maximising your sales through City Plumbing even easier by providing you a single point of access to…

  • Grow your sales through monitoring the sales performance and stock health for your products
  • Update and enrich your product information 
  • Keep on top of providing QA information to help us support our ESG commitments
  • Sign off your supplier agreements
  • Access useful documents, i.e. Supplier Manual

Access your Supplier Hub Links:

(Looker Portal)

  • View in-depth sales information at product, branch, & region levels
  • Filter City Plumbing purchases by product, branch & region
  • Track your stock health with current stock availability - filter by value, volume, & SKU level detail
  • A looker licence is required to access this area - if you do not have a licence please email your request
Insights Gateway Image Link

(Vendor Connect / Pimberly)

Product Gateway Image Link


  • Manage supplier risk assessment processes across Quality, Environmental, Social, and Governance (ESG) activities
  • Enables each supplier and the Highbourne QA team to have an ongoing dialogue about any queries or corrective action plans required 
  • To log on to OneTrust, complete the Google form linked - this will create a unique supplier registration code for a secure login
  • Click here for for help and support with Online risk assessments
ESG Gateway Image Link

(Deal Track)

  • Access all your supplier rebate agreements
  • Sign off any required agreements
  • If you have a question related to Deal track - contact the helpdesk on or:
+44 330 3112 606
+1628 251 1057 
Deal Gateway (Deal Track) Image

  • Providing access to various supplier documentation 
  • Contains the link to our Supplier Commitments Document & Guidance
  • Highbourne Group Supplier Manual
  • Policy documents
Publication Gateway (Useful documents) image link

Help & Support

Supplier Hub Help & Support Image

Maximise Exposure with City Plumbing

Our huge customer base spans across our website, our app, and our 360+ UK branches.

Online is the first choice for thousands of professionals and homeowners alike, who are actively searching for products like yours.
Graphic of the City Plumbing website

Through our app

Professionals who need stock on-the-go or homeowners making quick purchases use our app to find your products quickly.
Graphic of the City Plumbing app

In branch

Our friendly, knowledgeable staff in our 360+ nationwide branches are on-hand to educate customers about your products and solutions.
Graphic of a City Plumbing Branch

Help & Feedback

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