Branch LocatorSpares FinderQuote List
Our Blog
Log In / Register
Basket
iconFree delivery on orders over £50 ex VATiconTry our new Solar PV Kit BuildericonFree click & collect from branches nationwide
Buy now, pay later interest free
City plumbing
Promotional Terms And Conditions

Promotional Terms & Conditions

Legal Policies

Accessibility Policy
Conditions of Website Use
Privacy Policy
Cookies Policy
Promotional Terms & Conditions
Terms & Conditions of Sale

Terms & Conditions (for promotions prior to September 2022):

1. Offers are valid only for timescale between the dates shown in the individual terms and conditions on each promotion PDF.
2. All prices are correct at the time of going to press.
3. Merchants, Public Organisations, Local Authorities, Energy Schemes and British Gas are excluded from these offers.
4. All items subject to availability.
5. All photographs are used as a guide only and do not necessarily represent the products on offer.
6. City Plumbing Supplies reserve the right to alter prices, designs and performance of the products without notice.
7. City Plumbing Supplies assume no responsibility for typographical errors or omissions in the information contained in this leaflet.
8. Claims can only be accepted from Bona Fide Trade Customers.
9. The offer may not be used in conjunction with or in addition to any other discount voucher or offer.
10.We reserve the right to amend or withdraw this offer/promotion at any time without notice.

New Account Incentive

Terms and conditions: Offer applies to new customer accounts of City Plumbing Supplies Holdings Limited (company number 02489546) and Plumbing Trade Supplies (company number 01851210) between 2nd October and 31st December 2023.
New trade credit accounts opened at certain branches will receive a 20% discount on all purchases made within the first 3 months of opening the account and new trade cash accounts opened at certain branches will receive a 10% discount on all purchases made within 3 months of opening the account ("Offer"). Customers will be unable to use the discount on purchases made in certain branches. These branches are detailed at the end of these terms. 
Please note, the discount can sometimes take up to 3 days to load onto a customer's account.
The Offer is open to UK residents aged 18 or over. The following individuals/employees are excluded from the Offer:
  • existing credit account customers opening an additional credit account;
  • existing cash account customers opening an additional cash account.
  • accounts opened by public sector organisations or housing associations;
  • any and all accounts who are large (more than 15 employees);
  • national and regional house builder companies and / or contractors;
  • any and all current employees of Highbourne Group or the immediate families of such employees; 
  • public sector or housing association employees; and
  • any and all employees of agencies or event suppliers or their families or agents of City Plumbing Supplies Holdings Limited.
Offer further excludes the following products sold by City Plumbing Supplies Holdings Limited:
  • All boilers
  • All boiler packs;
  • All copper products;
  • All power Tools;
  • All Smart Home products; 
  • All cable products; 
  • All solar products; and
  • All Air Source Heat Pumps;
Offer is only valid for orders placed within 3 months of the date of the new account opening.
In entering the Offer, you confirm that you are eligible to do so. Purchases invoiced and not paid in full when they fall due will not qualify. All purchases of goods, eligibility and accounts will be verified by City Plumbing Supplies Holdings Limited and Plumbing Trade Supplies to ensure compliance with these terms and qualifying criteria. 
The Offer will be loaded onto the new credit/cash account upon opening with the applicable discount being available on that account for a period of 3 months from the date the new account is opened. Customers must use the new account to receive the discount and the discount will be applied automatically to all purchases (except excluded products, as detailed above) made through that account at the point of each transaction. All items are subject to availability. There is no cash alternative available. The reward is non-transferrable and only applies to the account opened. This Offer cannot be used in conjunction with or in addition to any other Offer or discount. City Plumbing Supplies Holdings Limited reserves the right to amend or withdraw this Offer at any time on reasonable notice. By entering this promotion, all entrants will be deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited (company number 02489546), Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
Branches excluded are as follows: 
  • 4123 Barnstaple CPS
  • 4228 Bideford CPS
  • 6181 Bridgwater CPS
  • 6511 Bude CPS
  • 4109 Chard
  • 4173 Exeter CPS
  • 6375 Exeter PTS
  • 1610 Helston CPS
  • 4127 Launceston CPS
  • 4250 Minehead CPS
  • 2127 Newquay CPS
  • 4508 Newton Abbot CPS
  • 2188 Penzance CPS
  • 4143 Plymouth CPS
  • 4227 Redruth CPS
  • 6172 St Austell CPS
  • 4119 Taunton Cornishway CPS
  • 4242 Taunton Priorswood CPS
  • 4134 Tiverton CPS
  • 2811 Torquay Broomhill CPS
  • 4154 Torquay Lymington CPS
  • 4245 Truro CPS
  • 2345 Wadebridge CPS
  • 4222 Weston-S-Mare Locking Rd
  • 2384 Weston-S-Mare Vernon Court
  • 4207 Yeovil
Data Protection and Publicity:
City Plumbing Supplies Holdings Limited will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
General: 
City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the qualifying customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
 
These terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English courts. Registration of a new account will be deemed as acceptance of these terms.

City Plumbing Supplies Holdings Limited - Samsung Heat Pump Promotion

The following terms and conditions apply to our Samsung Heat Pump Promotion for customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the "Promoter"): 
1. Promotion Period: 12:00am on 13 November 2023 to 11:59pm on 27 November 2023 (inclusive).
2. Qualifying Products: The selected Samsung HTQ Heat Pumps detailed HERE as being eligible for the Offer described below. 
3. Offer: The offer is a free Samsung Freestyle Projector ("Reward") for each Qualifying Customer that makes a Qualifying Purchase and completes the form described in paragraph 7 below. The Offer is only available during the Promotion Period and is subject to availability.
4. Eligibility: 
  1. The Offer is only valid on purchases of a Qualifying Product instore or online during the Promotion Period ("Qualifying Purchase") by retail or trade account customers that make a Qualifying Purchase during the Promotion Period (the "Qualifying Customer"). 
  2. Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final. 
  3. Qualifying Purchases invoiced and not paid in full during the Promotion Period will not qualify.
  4. The Offer cannot be applied retrospectively.
5. Maximum Number of Rewards: Each Qualifying Customer is entitled to one Reward. 
6. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
  1. accounts opened by public sector organisations or housing associations; 
  2. any and all accounts for entities which have more than 15 employees
  3. national and regional house builder companies and / or contractors;
  4. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
  5. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
  6. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies);
  7. customers with internal and/or external contract support; 
  8. British Gas;
  9. Energy schemes; and
  10. any trade customers with an agreed special arrangement price.
     
7. Claiming the Reward: Qualifying Customers must complete the form (LINKED HERE) within one month from the date of the Qualifying Purchase in order to receive the Reward. The Promoter will confirm and distribute the Reward within 90 days of the form being completed. All details on the form must be completed correctly and accurately to avoid any issues with the Reward. If the Promoter cannot verify a Qualifying Purchase or Qualifying Customer, it may refuse to provide the Reward. 
8. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer. 
9. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
10. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. 
11. Amendment and Cancellation: We reserve the right to amend or withdraw this Offer at any time without notice. 
12. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. 
13. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the qualifying customer in respect of the offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
14. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

City Plumbing Supplies Holdings Limited – £20 eVoucher Reward

The following terms and conditions apply to our £20 eVoucher for meeting the minimum purchase requirement detailed below (“Offer”) for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
1. Promotional Period: 1 December 2023 to 31 December 2023 inclusive.
2. The Offer is a £20 voucher for either John Lewis, Amazon or Love2Shop (“Reward”) for participating trade account customers who reach the qualifying spend (as defined below) within the Promotional Period (the “Offer”).
3. Qualifying Spend: Customers who spend a minimum of £300, excluding spend on boilers and heat pumps, during the Promotional Period will qualify. The minimum spend can be achieved in a single or across multiple purchases within the promotional period. The receipt of any loyalty points in connection with your Qualifying Purchase is subject to the terms and conditions of the Loyalty Scheme which can be found here: [https://rewards.cityplumbing.co.uk/Terms-and-Conditions].
4. Eligibility: a. The Offer is only valid to trade account customers who have received a promotional email invitation to participate (the “Qualifying Customer”). b. Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms. All decisions by the Promoter are final. c. Any Qualifying Purchase that is invoiced and not paid in full will not qualify to receive the Reward.
5. Exclusions: The Offer is open to UK residents aged 18 or over excluding: a. accounts opened by public sector organisations or housing associations; b. any and all accounts for entities which have more than 15 employees c. national and regional house builder companies and / or contractors; d. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; e. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; f. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and g. customers with internal and/or external contract support.
6. Distribution of Reward: Qualifying Customers will be notified of the Reward by email once the Qualifying Spend has been made. This notification may not be immediate and the Promoter will endeavour to send it within 30 days. The Reward will be sent to the email address linked to the account of the Qualifying Customer within 60 days from the end of the Promotional Period. The Reward will be issued on behalf of the Promoter via email by its designated third-party provider, Stream Comms Ltd (a company registered in England and Wales with company number 6847832 and registered address at Carter House, Chilton Business Centre, Chilton, Aylesbury, Bucks, HP18 9LS.). Any issues with accessing or using the Reward should be raised with rewards@cityplumbing.co.uk. This must be done before expiry of the Reward. Any issues with accessing or using the Reward should be raised with [rewards@cityplumbing.co.uk]. This must be done before expiry of the Reward.
7. Expiry of Reward: The Reward is valid from 1 January 2024 to 31 March 2024 and must be redeemed within this period.
8. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
9. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
10. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
11. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
12. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
13. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
14. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

City Plumbing Supplies Holdings Limited – £25 eVoucher Reward

The following terms and conditions apply to our £25 eVoucher for meeting the minimum purchase requirement detailed below (“Offer”) for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): 
1. Promotional Period: 1 December 2023 to 31 December 2023 inclusive.
2. The Offer is a £25 voucher for either John Lewis, Amazon or Love2Shop (“Reward”) for participating trade account customers who reach the qualifying spend (as defined below) within the Promotional Period (the “Offer”).
3. Qualifying Spend: Customers who spend a minimum of £500, excluding spend on boilers and heat pumps, during the Promotional Period will qualify. The minimum spend can be achieved in a single or across multiple purchases within the promotional period. The receipt of any loyalty points in connection with your Qualifying Purchase is subject to the terms and conditions of the Loyalty Scheme which can be found here: [https://rewards.cityplumbing.co.uk/Terms-and-Conditions].
4. Eligibility: a. The Offer is only valid to trade account customers who have received a promotional email invitation to participate (the “Qualifying Customer”). b. Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms. All decisions by the Promoter are final. c. Any Qualifying Purchase that is invoiced and not paid in full will not qualify to receive the Reward.
5. Exclusions: The Offer is open to UK residents aged 18 or over excluding: a. accounts opened by public sector organisations or housing associations; b. any and all accounts for entities which have more than 15 employees c. national and regional house builder companies and / or contractors; d. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; e. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; f. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and g. customers with internal and/or external contract support.
6. Distribution of Reward: Qualifying Customers will be notified of the Reward by email once the Qualifying Spend has been made. This notification may not be immediate and the Promoter will endeavour to send it within 30 days. The Reward will be sent to the email address linked to the account of the Qualifying Customer within 60 days from the end of the Promotional Period. The Reward will be issued on behalf of the Promoter via email by its designated third-party provider, Stream Comms Ltd (a company registered in England and Wales with company number 6847832 and registered address at Carter House, Chilton Business Centre, Chilton, Aylesbury, Bucks, HP18 9LS.). Any issues with accessing or using the Reward should be raised with rewards@cityplumbing.co.uk. This must be done before expiry of the Reward. Any issues with accessing or using the Reward should be raised with [rewards@cityplumbing.co.uk]. This must be done before expiry of the Reward.
7. Expiry of Reward: The Reward is valid from 1 January 2024 to 31 March 2024 and must be redeemed within this period.
8. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
9. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
10. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
11. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
12. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
13. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
14. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

City Plumbing Supplies Holdings Limited – £40 eVoucher Reward

The following terms and conditions apply to our £40 eVoucher for meeting the minimum purchase requirement detailed below (“Offer”) for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): 
1. Promotional Period: 1 December 2023 to 31 December 2023 inclusive.
2. The Offer is a £40 voucher for either John Lewis, Amazon or Love2Shop (“Reward”) for participating trade account customers who reach the qualifying spend (as defined below) within the Promotional Period (the “Offer”).
3. Qualifying Spend: Customers who spend a minimum of £300, excluding spend on boilers and heat pumps, during the Promotional Period will qualify. The minimum spend can be achieved in a single or across multiple purchases within the promotional period. The receipt of any loyalty points in connection with your Qualifying Purchase is subject to the terms and conditions of the Loyalty Scheme which can be found here: [https://rewards.cityplumbing.co.uk/Terms-and-Conditions].
4. Eligibility: a. The Offer is only valid to trade account customers who have received a promotional email invitation to participate (the “Qualifying Customer”). b. Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms. All decisions by the Promoter are final. c. Any Qualifying Purchase that is invoiced and not paid in full will not qualify to receive the Reward.
5. Exclusions: The Offer is open to UK residents aged 18 or over excluding: a. accounts opened by public sector organisations or housing associations; b. any and all accounts for entities which have more than 15 employees c. national and regional house builder companies and / or contractors; d. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; e. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; f. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and g. customers with internal and/or external contract support.
6. Distribution of Reward: Qualifying Customers will be notified of the Reward by email once the Qualifying Spend has been made. This notification may not be immediate and the Promoter will endeavour to send it within 30 days. The Reward will be sent to the email address linked to the account of the Qualifying Customer within 60 days from the end of the Promotional Period. The Reward will be issued on behalf of the Promoter via email by its designated third-party provider, Stream Comms Ltd (a company registered in England and Wales with company number 6847832 and registered address at Carter House, Chilton Business Centre, Chilton, Aylesbury, Bucks, HP18 9LS.). Any issues with accessing or using the Reward should be raised with rewards@cityplumbing.co.uk. This must be done before expiry of the Reward. Any issues with accessing or using the Reward should be raised with [rewards@cityplumbing.co.uk]. This must be done before expiry of the Reward.
7. Expiry of Reward: The Reward is valid from 1 January 2024 to 31 March 2024 and must be redeemed within this period.
8. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
9. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
10. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
11. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
12. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
13. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
14. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

City Plumbing Supplies Holdings Limited – £50 eVoucher Reward

The following terms and conditions apply to our £50 eVoucher for meeting the minimum purchase requirement detailed below (“Offer”) for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): 
1. Promotional Period: 1 December 2023 to 31 December 2023 inclusive.
2. The Offer is a £50 voucher for either John Lewis, Amazon or Love2Shop (“Reward”) for participating trade account customers who reach the qualifying spend (as defined below) within the Promotional Period (the “Offer”).
3. Qualifying Spend: Customers who spend a minimum of £500, excluding spend on boilers and heat pumps, during the Promotional Period will qualify. The minimum spend can be achieved in a single or across multiple purchases within the promotional period. The receipt of any loyalty points in connection with your Qualifying Purchase is subject to the terms and conditions of the Loyalty Scheme which can be found here: [https://rewards.cityplumbing.co.uk/Terms-and-Conditions].
4. Eligibility: a. The Offer is only valid to trade account customers who have received a promotional email invitation to participate (the “Qualifying Customer”). b. Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms. All decisions by the Promoter are final. c. Any Qualifying Purchase that is invoiced and not paid in full will not qualify to receive the Reward.
5. Exclusions: The Offer is open to UK residents aged 18 or over excluding: a. accounts opened by public sector organisations or housing associations; b. any and all accounts for entities which have more than 15 employees c. national and regional house builder companies and / or contractors; d. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; e. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; f. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and g. customers with internal and/or external contract support.
6. Distribution of Reward: Qualifying Customers will be notified of the Reward by email once the Qualifying Spend has been made. This notification may not be immediate and the Promoter will endeavour to send it within 30 days. The Reward will be sent to the email address linked to the account of the Qualifying Customer within 60 days from the end of the Promotional Period. The Reward will be issued on behalf of the Promoter via email by its designated third-party provider, Stream Comms Ltd (a company registered in England and Wales with company number 6847832 and registered address at Carter House, Chilton Business Centre, Chilton, Aylesbury, Bucks, HP18 9LS.). Any issues with accessing or using the Reward should be raised with rewards@cityplumbing.co.uk. This must be done before expiry of the Reward. Any issues with accessing or using the Reward should be raised with [rewards@cityplumbing.co.uk]. This must be done before expiry of the Reward.
7. Expiry of Reward: The Reward is valid from 1 January 2024 to 31 March 2024 and must be redeemed within this period.
8. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
9. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
10. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
11. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
12. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
13. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
14. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

Black Friday V-TAC Giveaway

The following terms and conditions apply to our “V-TAC Giveaway” competition (the “Prize Draw”) which takes place on the City Plumbing Instagram page (@cityplumbinguk) (“City Plumbing Instagram Page”) and the City Plumbing Facebook page (https://www.facebook.com/cityplumbinguk) (“City Plumbing Facebook Page”). The Promoter is: City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): 
  1. Promotional Period: 00:00am on 15 November 2023 to 11:59pm on 27 November 2023 inclusive.
  2. Draw Date: 29 November 2023.
  3. Prize: the following products:
  1. Eligibility: The Prize Draw is only open to UK residents who are over 18, have access to the internet and are not an Excluded Participant (as detailed in paragraph 6). Entrants must have either an Instagram social media account or a Facebook social media account. Proof of age may be requested, by the Promoter, at its discretion, to verify eligibility.
  2. How to enter the Prize Draw: Entrants must access and like the V-TAC giveaway post on the City Plumbing Instagram Page [https://www.instagram.com/p/CzrNlkNtAKp/] (“Giveaway Post”) and follow the City Plumbing Instagram Page during the Promotional Period for one entry into the Prize Draw. Entrants must be following the City Plumbing Instagram Page at the time of the Prize Draw for their entry to be valid. Only one entry per person on one Instagram account is permitted, however, entrants can gain one additional entry for the Prize Draw by tagging a friend in the comments section of the Giveaway Post. Entrants are responsible for ensuring any comment posted on the Giveaway Post falls within the terms & conditions of Instagram. Entrants may also enter the Prize Draw by accessing and liking the V-TAC giveaway post  on the City Plumbing Facebook page [https://www.facebook.com/cityplumbinguk/posts/pfbid02PCQPiBjmHYX6JjQ5uDA6F8k8CicdbMgg8t6fik4diEdL5bNhF3StECiMJFCgL7jgl] (“Facebook Post”) and following the City Plumbing Facebook Page during the Promotional Period for one entry into the Prize Draw. Entrants must be following the City Plumbing Facebook Page at the time of the Prize Draw for their entry to be valid. Only one entry per person on one Facebook account is permitted, however, entrants can gain one additional entry for the Prize Draw by tagging a friend in the comments section of the Facebook Post. Entrants are responsible for ensuring any comment posted on the Facebook Post falls within the terms & conditions of Facebook. Entrants have a maximum of four entries each for the Prize Draw.       
  4. Excluded Participants: 
  5. any and all current employees of Highbourne Group or the immediate family members of such employees; 
  6. any and all employees of agencies or event suppliers or their families or agents of City Plumbing Supplies Holdings Limited; or
  7. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies).
     
  1. Notifying the Winner: The Prize Draw winner will be selected at random by an impartial individual on the Draw Date. 
Within 5 business days of the Draw Date, the Promoter will attempt to contact the Prize Draw winner via direct message on the social media platform they used to enter the Prize Draw to inform them that they have won the Prize. The successful entrant must provide a postal address for the Prize to be sent to. The Promoter reserves the right to re-draw the Prize Draw if the winner cannot reasonably be contacted within 7 days and / or does not provide the Promoter with a postal address to send the Prize to within an additional 7 days of being contacted. 
  1. Distribution of Prize: Only one Prize will be awarded for the Prize Draw. The Prize will be distributed by post to the Prize Draw winner at the address provided by the recipient. The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition. The Prizes to be delivered are supplied by the Promoter.
  2. Award of Prize: The Promoter shall either publish or make available information that indicates that a valid award took place. The decision of the Promoter regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into regarding it.
  3. No Alternatives to the Prize: No cash alternative is available to the Prize.
  4. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. 
  5. Amendment and Cancellation: If circumstances arise that are beyond the reasonable control of the Promoter, we reserve the right to amend or withdraw this offer / promotion at any time without notice. 
  6. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. Details of the winner including their surname and county will be available on written request by any regulatory authorities, including the Advertising Standards Authority.
  7. Liability: The Promoter shall under no circumstances whatsoever be liable to the prize winner in respect of the Prize, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer. The Promoter shall not be responsible or liable for any entries which are not received for any reason.
  8. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Nov / Dec Trade Deals 

  1. Offers start 1st November 2023 and only apply until 31st December 2023. 
  2. All prices are correct at the time of going to press
  3. Trade Only. Merchants, Public Organisations, Local Authorities, Energy Schemes, British Gas and all trade customers with an agreed special arrangement price valid for longer than the promotional period are excluded from these offers 
  4. All items subject to availability
  5. All photographs are used as a guide only and do not necessarily represent the products on offer
  6. City Plumbing Supplies reserve the right to alter prices, designs and performance of the products without notice 
  7. City Plumbing Supples assume no responsibility for typographical errors or omissions in the information contained in this leaflet
  8. Claims can only be accepted from Bona Fide Trade Customers
  9. The offer may not be used in conjunction with or in addition to any other discount voucher or offer. E&OE.
City Plumbing Supplies Holdings Limited. Registered Office: City Plumbing Supplies Holdings Limited. Highbourne House, Eldon Way, Crick, Northants, NN6 7SL. All Prices are Excluding VAT

Black Friday Loyalty Sign Up

The following terms and conditions apply to our Black Friday Loyalty Scheme Sign-up offer for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
1. Promotional Period: 13 November 2023 to 27 November 2023 inclusive.
2. Offer: The “Offer” is: 
(i) “500 loyalty Points Offer” for any trade account customer which does not currently have a Loyalty Scheme account and which submits an application to sign up to the Promoter’s My City Plumbing Rewards loyalty scheme found here: https://rewards.cityplumbing.co.uk/Account-Login?returnurl=%2f (the “Loyalty Scheme”) on 13 November 2023; plus
(ii) “Additional Offer” an additional 1,500 loyalty points (“Reward”) for any Qualifying Customer (as defined at clause 3.a. below) that spends a total of £250 within the Promotional Period in one or more transactions (the “Qualifying Purchase”) (subject to clause 3.f.). 
The receipt and use of any loyalty points is subject to the terms and conditions of the Loyalty Scheme which can be found here: Terms and Conditions (cityplumbing.co.uk).
3. Eligibility: 
a. (i) 500 loyalty Points Offer: qualifying for the 500 loyalty points – the 500 loyalty Points Offer is only valid to trade account customers who do not currently have a Loyalty Scheme account and submit an application to sign up to the Loyalty Scheme on 13 November 2023 (the “Qualifying Customer”).
(ii) Additional Offer: qualifying for the additional 1,500 loyalty points – the Additional Offer is only valid for Qualifying Customers, which have successfully registered to the Loyalty Scheme and received receipt of the completed registration to the Loyalty Scheme from the Promoter in accordance with clause 3.d., who make a Qualifying Purchase within the Promotional Period.
b. The Offer cannot be retrospectively applied to any purchases made during the Promotional Period by a customer who is not a Qualifying Customer or has not successfully completed registration to the Loyalty Scheme on 13 November 2023 and received receipt of the completed registration for the Loyalty Scheme from the Promoter in accordance with clause 3.d. at the time of the Qualifying Purchase. 
c. Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and the eligibility terms of the Loyalty Scheme. All decisions by the Promoter are final. 
d. The Promoter will confirm receipt of the completed registration to the Loyalty Scheme and notify the Qualifying Customer of any issues with the Loyalty Scheme registration form within 48 hours of the date of receipt of the completed Loyalty Scheme registration form by the participant.
e. If there are any issues with the Qualifying Customer’s Loyalty Scheme registration, the customer must rectify these issues following notification from the Promoter otherwise Qualifying Purchases will not be eligible for the Additional Offer until those issues are resolved.
f. Any Qualifying Purchases which are made during the Promotional Period but before the Qualifying Customer receives confirmation from the Promoter that their Loyalty Scheme account has been successfully opened will be eligible for the Additional Offer. g. If the customer does not receive confirmation from the Promoter that their Loyalty Scheme account has been successfully opened, the customer must contact the Promoter who will verify that the customer was a Qualifying Customer at the time of the Qualifying Purchase and apply the Reward to the Qualifying Customer’s Loyalty Scheme account once it has been successfully opened by the Promoter.
4. Maximum Number of Rewards: The Offer is limited to one Reward per Qualifying Customer during the Promotional Period.
5. New/Existing Customers: 
(i) 500 loyalty Points Offer: - this offer is open to new and existing trade customers who do not currently have a Loyalty Scheme account and submit an application to sign up to our Loyalty Scheme on 13 November 2023.  
(ii) Additional Offer:  this offer is open to new and existing trade customers who do not currently have a Loyalty Scheme account and submit an application to sign up to our Loyalty Scheme on 13 November 2023 prior to making a Qualifying Purchase during the Promotional Period in accordance with section 3 (Eligibility) above.  
6. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding: 
a) existing members of the Loyalty Scheme; 
b) trade account customers in Scotland that have registered to a loyalty programme of the Promoter prior to the Promotional Period; 
c) trade account customers of The Bathroom Showroom (a trading company of the Promoter) that have enrolled in a loyalty scheme with The Bathroom Showroom prior to the Promotional Period; 
d) accounts opened by public sector organisations or housing associations; 
e) any and all accounts for entities which have more than 15 employees; 
f) national and regional house builder companies and / or contractors; 
g) any and all current employees of Highbourne Group or the immediate families of such employees; 
h) any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; 
i) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and 
j) customers with internal and/or external contract support.
7. Notification of Reward:  
(i) 500 loyalty Points Offer: within a reasonable time following the verification of registration to the Loyalty Scheme by the Promoter, the Promoter will notify the Qualifying Customer by email that their Loyalty Scheme account has been opened and that the 500 loyalty points will be automatically added to the Qualifying Customer’s Loyalty Scheme account as provided in the terms and conditions of the Loyalty Scheme found here: Terms and Conditions (cityplumbing.co.uk). 
(ii) Additional Offer: within a reasonable time following the verification by the Promoter that a Qualifying Purchase has been made in accordance with these terms subject to clause 3.f., the Promoter will notify the Qualifying Customer by email that the 1,500 loyalty points will be added to the Qualifying Customer’s Loyalty Scheme in accordance with the terms and conditions of the Loyalty Scheme found here: Terms and Conditions (cityplumbing.co.uk).
8. Distribution of Reward: The Reward will be distributed as follows: 
(i) 500 loyalty Points Offer: the 500 loyalty points will be issued automatically in accordance with the terms and conditions of the Loyalty Scheme found here: Terms and Conditions (cityplumbing.co.uk).
(ii) Additional Offer:  the 1,500 loyalty points will be issued in accordance with the terms and conditions of the Loyalty Scheme found here: Terms and Conditions (cityplumbing.co.uk). 
Any issues with accessing or using the Reward should be raised with rewards@cityplumbing.co.uk. This must be done before expiry of the Reward.
9. Expiry of Reward: The validity of the loyalty points is detailed in the terms and conditions of the Loyalty Scheme which can be found here: Terms and Conditions (cityplumbing.co.uk).
10. Terms and Conditions Relating to Use of the Reward: The terms relating to the loyalty points are detailed in the terms and conditions of the Loyalty Scheme which can be found here: Terms and Conditions (cityplumbing.co.uk). If there are any inconsistencies or conflict between the terms of the Loyalty Scheme and these Terms and Conditions, these Terms and Conditions shall take precedence.
11. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
12. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
13. Amendment and Cancellation: We reserve the right to amend or withdraw this Offer/promotion at any time without notice.
14. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
15. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
16. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
17. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

November TBS Sale

The information (including price) contained in this publication is correct and complete at the time of printing. All sale items are to be paid for in full between 1st - 30th November 2023.
Discount only applies at point of purchase. No cash alternative allowed. Offer cannot be used in conjunction with any other promotion, discount, voucher or offer.
Offer available while stock last. E&OE. Merchants, Public Organisations, Local Authorities, Energy Schemes, British Gas and all trade customers with an agreed special arrangement price valid for longer than the promotional period are excluded from these offers.
The Bathroom  Showroom and City Plumbing Supplies trade under City Plumbing Supplies Holdings Limited, registered in England and Wales, company number 02489546. Registered office: Highbourne House, Eldon Way, Crick, Northants, NN6 7SL. JB3135 September. 

September & October Trade Deals - Terms and Conditions

Terms & Conditions:
  1. Offers start 1st September 2023 and only apply until 31st October 2023. 
  2. All prices are correct at the time of going to press
  3. Trade Only. Merchants, Public Organisations, Local Authorities, Energy Schemes, British Gas and all trade customers with an agreed special arrangement price valid for longer than the promotional period are excluded from these offers 
  4. All items subject to availability
  5. All photographs are used as a guide only and do not necessarily represent the products on offer
  6. City Plumbing Supplies reserve the right to alter prices, designs and performance of the products without notice 
  7. City Plumbing Supplies assume no responsibility for typographical errors or omissions in the information contained in this leaflet
  8. Claims can only be accepted from Bona Fide Trade Customers
  9. The offer may not be used in conjunction with or in addition to any other discount voucher or offer. E&OE.
City Plumbing Supplies Holdings Limited. Registered Office: City Plumbing Supplies Holdings Limited. Highbourne House, Eldon Way, Crick, Northants, NN6 7SL. All Prices are Excluding VAT

iFlo 10% Credit Back October Promotion

The Promoter: The following terms and conditions apply to our ‘iflo 10% credit back October Promotion’ (“Offer”) for Trade Credit Account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): Promotion Period: 00:00am on 1 October 2023 to 11:59pm on 31 October 2023 inclusive. Qualifying Products: The iflo product ranges sold by the Promoter in store. Offer: The Offer is a credit of 10% of the total purchase price (exclusive of VAT) of Qualifying Products purchased which will be applied to your Trade Credit Account (the “Reward”) on in store purchases of the Qualifying Products purchased through a Trade Credit Account (as defined below) within the Promotion Period (the “Offer”) (the “Qualifying Purchase”). The Reward will be in the form of credit applied to your Trade Credit Account at the value of the Reward, to be used on future purchases and such credit will be applied to your Trade Credit Account in the timeframe detailed in clause 9 below. Eligibility: The Offer is only valid to customers who hold an existing Trade Credit Account with the Promoter or the Bathroom Showroom (a trading name of the Promoter) (“Trade Account”) that make the Qualifying Purchase during the Promotional Period through their Trade Credit Account (the “Qualifying Customer”). Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final. Qualifying Purchases invoiced and not paid in full during the Promotion Period will not qualify for the Reward. Qualifying Products which are returned to the Promoter will not qualify for the Reward. Any orders of Qualifying Products which are cancelled will not qualify for the Reward. Maximum Number of Rewards: Each Qualifying Purchase will entitle the Qualifying Customer to one Reward and the number of Rewards a Qualifying Customer may receive during the Promotion Period is unlimited. New/Existing Customers: An existing Trade Credit Account held with the Promoter and opened prior to the first day of the Promotion Period is required to redeem the Offer. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding: customers with Trade Cash Accounts accounts opened by public sector organisations or housing associations; customers with internal and / or external contract support; any and all accounts for entities which have more than 15 employees; national and regional house builder companies and / or contractors; any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and customers with internal and/or external contract support. Notification of Reward: The Promoter will confirm to the Qualifying Customers that they have qualified for a Reward at the point of checking out the Qualifying Purchase in store. Distribution of Reward: The Reward will be applied 30 days after the end of the Promotion Period. Expiry of Offer: The Offer will expire at 11:59pm on 31 October 2023 so all Qualifying Purchases must be placed, and be confirmed by the Promoter, prior to this time. Any Qualifying Purchases made outside of this time will not be eligible for the Offer. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer. No Alternatives to the Offer: No cash alternative available and the Offer is non-transferrable. The Offer is subject to the availability of stock relating to the Qualifying Products; the Promoter does not guarantee availability. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL

The Bathroom Showroom - October 2023 30% off Tiles Promotion

The Promoter: The following terms and conditions apply to our ‘October 2023 30% off Tiles Promotion’ (“Offer”) for customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): Promotion Period: 00:00am on 1 October 2023 to 11:59pm on 31 October 2023 inclusive. Qualifying Products: Selected tiles sold and advertised for sale by the Promoter as marked with "30% Off" in the Promoter’s store. Excluded Products: The Offer does not apply to: tiles which are not marked as “30% Off” in the Promotor’s store. Offer: Purchase a minimum of £150 (one hundred and fifty pounds) exclusive of VAT on Qualifying Products in one transaction and receive 30% off the total price due for the Qualifying Products (the “Reward”) on in store purchases of the Qualifying Products (the “Qualifying Purchase”), purchased within the Promotion Period (the “Offer”). The Reward will be applied by the Showroom Manager in store to the Qualifying Purchase where no other discount voucher or offer is used by the customer or applies. Eligibility: The Offer is only valid to customers that make the Qualifying Purchase during the Promotional Period (the “Qualifying Customer”). Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final. Qualifying Purchases invoiced and not paid in full during the Promotion Period will not qualify. Maximum Number of Rewards: Each Qualifying Purchase will entitle the Qualifying Customer to one Reward and the number of Rewards a Qualifying Customer may receive during the Promotion Period is unlimited. New/Existing Customers: No account is required to redeem the Offer. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding: accounts opened by public sector organisations or housing associations; customers with internal and / or external contract support; any and all accounts for entities which have more than 15 employees; national and regional house builder companies and / or contractors; any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and customers with internal and/or external contract support. Notification of Reward: The Promoter will confirm to the Qualifying Customers that they have qualified for a Reward at the point of checking out the Qualifying Purchase in store. Distribution of Reward: The Reward will be applied at the point of checking out the Qualifying Purchase in store. Expiry of Offer: The Offer will expire at 11:59pm on 31 October 2023 so all Qualifying Purchases must be placed, and be confirmed by the Promoter, prior to this time. Any Qualifying Purchases made outside of this time will not be eligible for the Offer. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer. No Alternatives to the Offer: No cash alternative available and the Offer is non-transferrable. The Offer is subject to the availability of stock relating to the Qualifying Products; the Promoter does not guarantee availability. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL

The Bathroom Showroom - October 2023 Free Ladder Promotion

The Promoter: The following terms and conditions apply to our ‘October 2023 Spend £1000 and get a free Straight ladder rail Promotion’ (“Offer”) for customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): Promotion Period: 00:00am on 1 October 2023 to 11:59pm on 31 October 2023 inclusive. Qualifying Products: All bathroom and tile ranges sold by City Plumbing advertised for sale by the Promoter. [Excluded Products: The Offer does not apply to products not within the City Plumbing Bathrooms or City Plumbing Tiles brochures. Offer: Purchase a minimum of £1000 (one thousand pounds) [exclusive] of VAT on Qualifying Products in one transaction and receive one free straight ladder rail for the Qualifying Products (the “Reward”) on in store purchases of the Qualifying Products (the “Qualifying Purchase”), purchased within the Promotion Period (the “Offer”). The Reward will be applied by the Showroom Manager to the Qualifying Purchase where no other discount voucher or offer is used by the customer or applies. Eligibility: The Offer is only valid to customers that make the Qualifying Purchase during the Promotional Period (the “Qualifying Customer”). Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final. Qualifying Purchases invoiced and not paid in full during the Promotion Period will not qualify. Maximum Number of Rewards: Each Qualifying Purchase will entitle the Qualifying Customer to one Reward and the number of Rewards a Qualifying Customer may receive during the Promotion Period is unlimited. New/Existing Customers: No account is required to redeem the Offer. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding: accounts opened by public sector organisations or housing associations; customers with internal and / or external contract support; any and all accounts for entities which have more than 15 employees; national and regional house builder companies and / or contractors; any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and customers with internal and/or external contract support. Notification of Reward: The Promoter will confirm to the Qualifying Customers that they have qualified for a Reward at the point of checking out the Qualifying Purchase in store. Distribution of Reward: The Reward will be applied at the point of checking out the Qualifying Purchase in store. Expiry of Offer: The Offer will expire at 11:59pm on 31 October 2023 so all Qualifying Purchases must be placed, and be confirmed by the Promoter, prior to this time. Any Qualifying Purchases made outside of this time will not be eligible for the Offer. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer. No Alternatives to the Offer: No cash alternative available and the Offer is non-transferrable. The Offer is subject to the availability of stock relating to the Qualifying Products; the Promoter does not guarantee availability. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL

South West Pricing Survey - Prize Draw Terms & Conditions for cash prizes

By entering this promotion (the “Promotion”), you agree to be bound by these terms and conditions (the “Terms”). City Plumbing Supplies Holdings Limited, company number 02489546, registered address Highbourne House Eldon Way, Crick Industrial Estate, Crick, Northampton, United Kingdom, NN6 7SL (the “Business”) is the promoter of this Promotion (the “Promoter”).
The Promoter reserves the right to amend these Terms from time to time where it reasonably considers it necessary to do so. Reasonable notice of such changes will be given where possible.
This Promotion will run from 12.01 BST on 9 October 2023 to 23:59 BST 31 October 2023 (the “Promotional Period”).
Eligibility
The Promotion is open to the account holders of credit accounts and trade cash card customers of the Promoter (which trades as City Plumbing “CP” and Plumbing Trade Supplies (“PTS”)]) who are sent the Survey (defined below) provided they are based or resident in the UK and over the age of 18 (the “Qualifying Customers”).
The Promotion is not open to:
  1. Merchants (all resellers and/or competitors of [CP and/or PTS); 
  2. Public Organisations including Housing Associations and Local Authorities;
  3. British Gas;
  4. BOXT;
  5. Customers with internal and/or external contract support; and
  6. Employees of the Highbourne Group. Highbourne Group shall mean the Business, the ultimate parent company of the Business and any such parent company’s subsidiary from time to time (as defined in s1159 Companies Act 2006), and any member of their household.
In entering the Promotion, you confirm that you are eligible to do so. 
How to participate
To qualify for the Promotion, Qualifying Customers must complete the customer survey sent to the original recipient email address registered to the customer’s trade account (“Survey”) (“Qualifying Entry”). The Survey is run by City Plumbing. Qualifying Customers must not forward the email containing the Survey to any other party. Any entries by anyone other than the addressee will be void. Completion of the Survey will automatically enter the Qualifying Customer into the prize draw. Only one entry per Qualifying Customer.
All Qualifying Entries eligibility and accounts will be verified by the Promoter and the Promoter’s decision shall be final.
The Prizes
All entries into the Promotion will be entered into a prize draw following the end of the Promotional Period. The prize draw will dictate which Qualifying Customer wins the Prize. 
Qualifying Customers who have made a Qualifying Entry will be entered into a draw and the winner will be chosen by random supervised by an independent person on 3 November 2023 “Winner”.
There will be one winning entry. The Winner will receive a £250 Love2Shop voucher.. (the “Prize”). 
The Prizes are supplied by the Promoter and are subject to the following conditions: 
  1. no other alternatives will be offered;
  2. the Prize is not transferable; and
  3. an eligible Qualifying Customer may only receive one Prize in the promotion.
The Promoter reserves the right to substitute the Prize with another prize without giving notice.
Distributing the Prizes
The Winner will be notified by the Promoter by e-mail and/or telephone (the “Notification”) if they have won the Prize following the prize draw. The Winner will be notified on 3 November 2023. The Notification will contain details of how to redeem the Prize. 
The Promoter reserves the right to amend this date without notice.
Qualifying Customers are responsible for maintaining their correct e-mail address with the Promoter. The Promoter will not be responsible if the Notification is sent to incorrect email address.
Data Protection and Publicity
The Promoter will only process your personal information as set out in the Privacy Policy at [https://www.cityplumbing.co.uk/privacypolicy]
Qualifying Customers should note that by entering into this Promotion, they agree that their account number will be shared between the Promoter and Censuswide. Censuswide will not have access to any personally identifiable information.
To enter this Promotion you will be provided a link to access the Survey. Clicking on the link or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you access third-party websites that we have provided inks to, we encourage you to read the privacy policy of every website you visit.
General
The Promoter reserves the right to cancel or amend the Promotion and these Terms where it becomes necessary to do so.
The Promoter shall not be liable for any failure to comply with these Terms where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, acts of God, adverse weather, fire, flood, computer virus, mobile phone failures, bugs, sabotage, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion or unrest, terrorism or supervening legislation. Accordingly, the Promoter may at its absolute discretion vary or amend the Promotion and the Qualifying Customer agrees that no liability shall attach to the Promoter as a result.
Insofar as is permitted by law, the Promoter or its agents will not in any circumstances be responsible or liable to compensate the Qualifying Customers or accept any liability for any loss, damage, personal injury or death occurring as a result of the Prizes except where it is caused by the negligence of the Promoter or its agents or that of their employees. The Promoter cannot be held liable for Prizes which are lost, stolen, damaged or defaced. Your statutory rights are not affected.
The Promoter shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of this Promotion, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Promotion. 
The Promoter’s total liability to the Qualifying Customer in respect of all other losses arising under or in connection with any entry made under the Promotion and/or the Prizes, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the value of an individual Prize. 
The Qualifying Customers agree to the use of their name, image and entry in any marketing publicity. Any personal data relating to Qualifying Customers will be used in accordance with the Promoter’s privacy policy.
The Qualifying Customer acknowledges that the Promoter and/or other members of the Highbourne Group (Highbourne Group shall mean the Business, the ultimate parent company of the Business and any such parent company’s subsidiary from time to time (as defined in s1159 Companies Act 2006)), are the owner of any and/or all Intellectual Property Rights relating to the names, logos, trade marks, products, services, get-up, trade dress, labels, stickers, promotional leaflets, flyers and posters used in the Promotion from time to time.
The Promoter's decision regarding promotion matters will be final and no correspondence or discussion will be entered into.
These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English courts.
The Promoter excludes all liability for taxes relating to the Prizes and any tax liability arising from the provision of the Prizes will be the sole responsibility of the recipient of the Prizes.
Entry into the Promotion will be deemed as acceptance of these Terms.

LG Air Source Heat Pump Incentive - Terms & Conditions

Thank you for your interest in our “CPS Installer Promotion” (the "Promotion"). These are the terms and conditions (the "Terms and Conditions") for the Promotion. Entry/claim instructions form part of the Terms and Conditions and by entering this Promotion, each entrant will be deemed to have accepted and agree to be bound by these Terms and Conditions, so please read the following carefully. 
The "Promoter" is LG Electronics UK whose registered address is Velocity 2, Brooklands Drive, Weybridge, KT13 0SL. The Promoter has engaged the services of City Plumbing Supplies Holdings Limited (company number 02489546) to assist with the running of this Promotion, the collection and management of data, and the selection of the winners (“Data Processors”/ “Agents”).   
Eligibility and Entry 
1. The Promotion is open to City Plumbing Installers only. The following are not eligible to enter: Branch manager employees, consultants, contractors or agents of the Promoter or any of its affiliates, their families, or anyone else professionally associated with the Promotion (including the Data Processors). For the purpose of these Terms and Conditions, “Affiliate” shall mean any company forming part of City Plumbing. 
2. To enter the promotion the Installer must buy 5 LG Therma V Monobloc Heat pumps (“Qualifying Product/s”) bearing the following model numbers: - HM051MR.U44 - HM071MR.U44 - HM091MR.U44 - HM121MR.U34 - HM141MR.U34 - HM161MR.U34
3. Installers have a maximum of 1 entry per month. If an Installer wins, they will not be able to win further monthly prizes.
4. The Promotion is available for purchases’ of a Qualifying Product and installed between 00:01GMT on August 1st 2023 to 23:59GMT on October 31st 2023 and registered by the Data Processor by no later than 23:59GMT on October 31st 2023.
5. Sales before August 1st 2023 or after October 31st 2023 will not be accepted.
6. Installers may make sales of the Qualifying Product, however claims will only be validated 30 days from the purchase date.
7. Entrants must be 18 years or over and residents of the UK.
8. All purchases must be validated by the Data Processor. To validate purchases the Data Processor will review eligible sales of Installers and submit the proof of purchase information required to the Promoter as per clause 8.1. at https://www.cityplumbing.co.uk/content/ashp-promo
8.1 Purchase verification details: - Invoice number & date, - Serial and model Number, - Unit cost (£), - Invoicing branch and accumulated record.
9. All purchases must be made through City Plumbing Supplies Limited.
10. We reserve the right to validate any and all claims independently.
11. The Promotion consists of the following prizes:
11.1 X88 LG UHD TV LG UR91 55" TVs (Model number 55UR91006LA.AEK)
12. The Promoter will not accept entries that are: (a) automatically generated by computer; (b) completed by third parties or in bulk; (c) illegible, have been altered, reconstructed, forged or tampered with; (d) incomplete; (e) on behalf of another person; or (f) joint submissions. If the Promoter discovers or has reasonable grounds to believe that you have breached these Terms and Conditions, the Promoter may disqualify you.
13. The Promoter and/or its Agents do not accept any responsibility whatsoever for any technical failure, regardless of cause, including, for example, equipment failure, network, server, computer hardware or software failure of any kind which may restrict, delay or prevent the sending or receipt of your entry.
14. The Promoter and/or its Agents do not accept any responsibility for entries not received for whatever reason.
The Promoter reserves the right to refuse to award a prize to anyone in breach of these Terms and Conditions. If the Promoter has grounds to suspect any entrant or third party of cheating, deception or fraudulent or unsportsmanlike-like conduct of any kind (including, without limitation, manipulating any entry) the Promoter reserves the right (in its sole discretion) to disqualify any entrant, entry or person it reasonably believes to be responsible for, or associated with, such activity. 
Winners – Selection 
15. Prizes are limited to the first 88 successful entrants. The winners will be selected by the Promoter and/or the Data Processors upon confirmation of valid entries received and verified by the Promoter and/or its Agents.
16. The Promoter will make reasonable efforts to contact the winner, including via email (and other details provided at entry).
17. If a winner cannot be contacted or does not claim his/her prize within 96 hours of notification, the Promoter reserves the right to withdraw the prize from said winner and pick the next eligible entrant. The Promoter does not accept any responsibility if you are unable to take up the prize within the timescales set out in this clause.
18. Prizes will be delivered as quickly as possible after the necessary documentation has been submitted and verified
Personal Data: Collection and Processing 
19. All personal data supplied for this Promotion will be limited for the purposes of this Promotion by the Promoter and/or by any Data Processors/Agents appointed by it to assist with running the Promotion and will not be disclosed to an unconnected third party unless the participant’s consent has been obtained. Personal data will be handled in accordance with the Promoter’s privacy policy which is available at: https://www.lg.com/uk/privacy.
20. By entering, you agree that any personal information provided by you with your entry may be held and used by the Promoter or its agency and suppliers to administer the promotion.
21. Publicity: 
21.1 The winners accept that their image may be used in promotional materials in relation to the Promotion and agree to participate in any requested promotional activity in relation to this Promotion.
21.2 If you object for your image being used, please contact the Promoter by writing to: LG Electronics, Velocity 2, and Brooklands Drive, Weybridge, KT13 0SL.
General 
22. If a claim is validated and the prize is unavailable for any reason, the Promoter reserves the right to substitute the prize for a suitable alternative of similar type and value. The Promoter has full discretion over this Promotion.
23. This Promotion may not be redeemed in conjunction with other promotions or offers.
24. The Promotion is not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. 
25. The Promoter reserves the right to hold void, cancel, suspend, or amend the Promotion where it becomes necessary to do so (including in the event of unforeseen circumstances making the administration of the Promotion impossible or impractical). The Promoter will not be liable for any loss whatsoever as a result of the cancellation of the Promotion.
26. The Promoter must either publish or make available information that indicates that a valid award took place. The name and country of each winner will be made available for one calendar month from the conclusion of the Promotion. To obtain this information, please contact the Promoter by writing to: LG Electronics, Velocity 2, Brooklands Drive, Weybridge, KT13 0SL. If you object to your surname or country being published or made available, please contact the Promoter at this address. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority in the UK on request. 
27. The Promoter reserves the right to update these Terms and Conditions from time to time and any updated version will be effective as soon as it published on the website.
28. Insofar as is permitted by law, the Promoter and its Data Processors/Agents will not in any circumstances be responsible or liable to compensate any winner or accept any liability for loss, damage, personal injury, or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter and/or its agents or that of their employees. Your statutory rights are not affected.
29. The Promoter and its Data Processors/Agents will not be liable for any delay or failure to comply with its obligations for reasons beyond its reasonable control, including but not limited to Acts of God, global or regional epidemic or pandemic, adverse weather conditions, fire, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, plague or other natural calamities, or any other circumstances of the Promoter.
30. If any clause in these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable, then such clause or part of such clause shall be severed and deleted from these Terms and Conditions, and the remaining clauses shall survive and remain in full force and effect.
31. These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.
32. This Promotion, these terms and conditions and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with English law. Participants irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this Promotion.
LGE: LG Electronics U.K. Ltd, Velocity 2, Brooklands Drive, Brooklands, Weybridge, KT13 0SL.

Blue Light Voucher - Terms & Conditions

The Promoter: The following terms and conditions apply to our 5% off basket values over £174.99 for all customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): Excluded Products: All boiler, cable & copper pipe products as detailed on the Promoter’s website. Offer: The Offer is a 5% off saving (the “Reward”) on online purchases of the Qualifying Products purchased, using the exclusive code found on https://www.bluelightcard.co.uk/ in a single transaction on the Promoter’s website within the Promotion Period (the “Qualifying Purchase”). Eligibility: The Offer is only valid to all customers including trade account, credit account and guest customers that make the Qualifying Purchase during the Promotional Period (the “Qualifying Customer”). Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final. New/Existing Customers: No account is required to redeem the Offer. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding: accounts opened by public sector organisations or housing associations; customers with internal and / or external contract support; any and all accounts for entities which have more than 15 employees; national and regional house builder companies and / or contractors; any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and customers with internal and/or external contract support. Notification of Reward: The Promoter will confirm to the Qualifying Customers that they have qualified for a Reward at the point of checking out the Qualifying Purchase online. Distribution of Reward: The Reward will be applied at the point of checking out the Qualifying Purchase Online. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer. Expiry of Offer: The Offer is only available during the Promotion Period. No Alternatives to the Offer: No cash alternative available and the Offer is non-transferrable. The Offer is subject to the availability of stock relating to the Qualifying Products; the Promoter does not guarantee availability. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co. uk/privacypolicy. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

Trade Deals and City Plumbing Merchandise Bundle Giveaway - Terms & Conditions

The following terms and conditions apply to our “Trade Deals and City Plumbing Merchandise Bundle Giveaway” competition (the “Prize Draw”) which takes place on the City Plumbing Instagram page (@cityplumbinguk) (“City Plumbing Instagram Page”). The Promoter is: City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
Promotional Period: 00:00am on 28 September 2023 to 11:59pm on 9 October 2023 inclusive.
Draw Date: Wednesday 11 October 2023.
Prize: a collection of the following products (expressly excluding the toolbox shown in the photo of the prize bundle on the City Plumbing Instagram Page, which does not form part of the prize):
1 x City Plumbing branded hat which carries the wording ‘Spares at City Plumbing’; 1 x City Plumbing branded hat; 5 x City Plumbing branded pens; 1 x sealant (white); 1 x sealant (clear); 1 x gloves (product name: Rothenberger RO874 Comfort Glove Large 15000038412); 1 x solder wire; 1 x inhibitor;  1 x City Plumbing branded bag from its’ Power Forward Conference 2023; 1 x City Plumbing branded mug; and 2 x City Plumbing branded tape measures.
Eligibility: The Prize Draw is only open to UK residents who are over 18, have access to the internet and are not an Excluded Participant (as detailed in paragraph 6). Entrants must have an Instagram social media account. Proof of age may be requested, by the Promoter, at its discretion, to verify eligibility.
How to enter the Prize Draw: Entrants must access and like the giveaway post on the City Plumbing Instagram Page (“Giveaway Post”) and follow the City Plumbing Instagram Page at the time of the Prize Draw for one entry into the Prize Draw. Entrants can gain one additional entry for the Prize Draw by tagging a friend in the comments section of the Giveaway Post. Entrants have a maximum of two votes each for the Prize Draw. There will be a post on the City Plumbing Facebook page (“Facebook Post”) with a link to the Giveaway Post. Any likes or comments on the Facebook Post will not count as entries into the Prize Draw. Entrants are responsible for ensuring any comment posted on the Giveaway Post falls within the terms & conditions of Instagram.
Excluded Participants:
any and all current employees of Highbourne Group or the immediate family members of such employees; any and all employees of agencies or event suppliers or their families or agents of City Plumbing Supplies Holdings Limited; or merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies).
Notifying the Winner: The Prize Draw winner will be selected at random by an impartial individual on the Draw Date. City Plumbing Supplies Holdings Limited – Trade Deals and City Plumbing Merchandise Bundle Giveaway
Within 5 business days of the Draw Date, the Promoter will attempt to contact the Prize Draw winner via direct message on the social media platform they used to enter the Prize Draw to inform them that they have won the Prize. The successful entrant must provide a postal address for the Prize to be sent to. The Promoter reserves the right to re-draw the Prize Draw if the winner cannot reasonably be contacted within 7 days and / or does not provide the Promoter with a postal address to send the Prize to within an additional 7 days of being contacted.
Distribution of Prize: Only one Prize will be awarded for the Prize Draw. The Prize will be distributed by post to the Prize Draw winner at the address provided by the recipient. The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition. The Prizes to be delivered are supplied by the Promoter.
Award of Prize: The Promoter shall either publish or make available information that indicates that a valid award took place. The decision of the Promoter regarding any aspect of the Prize Draw is final and binding and no correspondence will be entered into regarding it.
No Alternatives to the Prize: No cash alternative is available to the Prize.
Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
Amendment and Cancellation: If circumstances arise that are beyond the reasonable control of the Promoter, we reserve the right to amend or withdraw this offer / promotion at any time without notice.
Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. Details of the winner including their surname and county will be available on written request by any regulatory authorities, including the Advertising Standards Authority.
Liability: The Promoter shall under no circumstances whatsoever be liable to the prize winner in respect of the Prize, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer. The Promoter shall not be responsible or liable for any entries which are not received for any reason.
Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Copper Tubesdays T&Cs

10% Copper Single Lengths voucher terms and conditions

Offer: a voucher for 10% off Wednesbury Plain Copper Tube Length 15mmx3m (Table X) X015L-3 or Wednesbury Plain Copper Tube Length 22mmx3m (Table X) X022L-3 if you buy less than 30m (in store or online).
T&Cs:
The Offer is valid only on the 5th, 12th, 19th and 26th September 2023 from 12:01am - 11:59pm on each date.
The Offer applies to existing customers of City Plumbing Supplies Holdings Limited
(company number 02489546) (“we”, “us” or “our”) who have been contacted by us, or an
agency acting on our behalf, to take part in this Offer.
The Offer will be presented as a one-time use code, which can be redeemed online or in
store when purchasing copper on the specified dates. The Offer
cannot be used against purchases of any Excluded Products. The Offer will be applied
automatically at the point of each transaction. You may show the Offer on your mobile
device; printing is not necessary.
When purchasing online, you must be logged into your account with us so we are able to
verify that you are the Offer holder. When purchasing in store, we will verify your details to
ensure they match your account details. We reserve the right to reject any use of the Offer
where our records do not show an Offer was provided to you or if it has already been
redeemed.
The Offer can only be redeemed once and cannot be used in conjunction with, or in
addition to, any other offer or discount. The Offer cannot be applied to past purchases.
You are not permitted to transfer or share the Offer and no cash alternative is available.
If you experience any issues with redeeming your Offer, please contact us at
rewards@cityplumbing.co.uk. All of our decisions relating to the Offer are final.
We reserve the right to amend or withdraw the Offer at any time without notice. By using
the Offer, you are deemed to have accepted and be bound by these terms and conditions.
City Plumbing Supplies Holdings Limited, Registered Office: Highbourne House, Eldon
Way, Crick, Northamptonshire, NN6 7SL.

15% Copper Bundles voucher terms and conditions

Offer: a voucher for 15% off Wednesbury Plain Copper Tube Length 15mmx3m (Table X) X015L-3 or Wednesbury Plain Copper Tube Length 22mmx3m (Table X) X022L-3 if you buy 30m or more
T&Cs:
The Offer is valid only on the 5th, 12th, 19th and 26th September 2023 from 12:01am - 11:59pm on each date.
The Offer applies to existing customers of City Plumbing Supplies Holdings Limited
(company number 02489546) (“we”, “us” or “our”) who have been contacted by us, or an
agency acting on our behalf, to take part in this Offer.
The Offer will be presented as a one-time use code, which can be redeemed online or in
store when purchasing copper on the specified dates. The Offer
cannot be used against purchases of any Excluded Products. The Offer will be applied
automatically at the point of each transaction. You may show the Offer on your mobile
device; printing is not necessary.
When purchasing online, you must be logged into your account with us so we are able to
verify that you are the Offer holder. When purchasing in store, we will verify your details to
ensure they match your account details. We reserve the right to reject any use of the Offer
where our records do not show an Offer was provided to you or if it has already been
redeemed.
The Offer can only be redeemed once and cannot be used in conjunction with, or in
addition to, any other offer or discount. The Offer cannot be applied to past purchases.
You are not permitted to transfer or share the Offer and no cash alternative is available.
If you experience any issues with redeeming your Offer, please contact us at
rewards@cityplumbing.co.uk. All of our decisions relating to the Offer are final.
We reserve the right to amend or withdraw the Offer at any time without notice. By using
the Offer, you are deemed to have accepted and be bound by these terms and conditions.
City Plumbing Supplies Holdings Limited, Registered Office: Highbourne House, Eldon
Way, Crick, Northamptonshire, NN6 7SL.

Dormant Campaign – Cash Account

Offer applies to the trade cash account customer we have associated with this original recipient contact method (“existing account”). Trade cash accounts will receive a 10% discount off transactions concluded online, instore or through our mobile app until 31st October 2023. Offer is only valid for transactions which are delivered or collected on or before 31st October 2023. Offer excludes boilers, special order products, Air Source Heat Pumps and products featured in any The Bathroom Showroom brochure and Tiles brochure. Customers must use their existing account to receive the discount. The discount will be applied automatically at the point of order. All items online, instore or on our mobile app are subject to availability. There is no cash alternative available. This offer is open to UK residents aged 18 or over. The reward is non transferable and only applies to the existing account. This offer cannot be used in conjunction with or in addition to any other offer or discount. Offer excludes: a) accounts opened by public sector organisations or housing associations; b) any and all accounts for entities which have more than 15 employees; c) national and regional house builder companies and / or contractors; d) any and all current employees of Highbourne Group or the immediate families of such employees; e) public sector or housing association employees; f) any and all employees of agencies or event suppliers or their families or agents of City Plumbing Supplies Holdings Limited; g) existing trade credit account customers which open a further trade credit account in addition to the existing account; h) merchants (all resellers and/or competitors of City Plumbing and/or Plumbing Trade Supplies); and i) customers with internal and/or external contract support.
Offer further excludes:
· boilers
· boiler packs
· copper
· power tools
· smart homes
· cable
· Air Source Heat Pumps
· Products featured in “The Bathroom Showroom” brochure and “Tiles” brochure.
City Plumbing Supplies Holdings Limited reserves the right to amend or withdraw this offer/promotion at any time without notice. Such notice shall be displayed on City Plumbing Supplies Holdings Limited’s website. By using this offer, the customer will be deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

Dormant Campaign – Credit Account

Offer applies to the trade credit account customer we have associated with this original recipient contact method (“existing account”). Trade credit accounts will receive a 20% discount off transactions online, instore or through our mobile application until 31st October 2023. Offer is only valid for transactions which are delivered or collected on or before 31st October 2023. Offer excludes boilers, special order products, Air Source Heat Pumps and products featured in any The Bathroom Showroom brochure and Tiles brochure. Customers must use their existing account to receive the discount. The discount will be applied automatically at the point of order. All items online, instore or on our mobile app are subject to availability. There is no cash alternative available. This offer is open to UK residents aged 18 or over. The reward is non-transferable and only applies to the existing account. This offer cannot be used in conjunction with or in addition to any other offer or discount. Offer excludes: a) accounts opened by public sector organisations or housing associations; b) any and all accounts for entities which have more than 15 employees; c) national and regional house builder companies and / or contractors; d) any and all current employees of Highbourne Group or the immediate families of such employees; e) public sector or housing association employees; f) any and all employees of agencies or event suppliers or their families or agents of City Plumbing Supplies Holdings Limited; g) existing trade credit account customers which open a further trade credit account in addition to the existing account; h) merchants (all resellers and/or competitors of City Plumbing and/or Plumbing Trade Supplies); and i) customers with internal and/or external contract support.
Offer further excludes:
· boilers
· boiler packs
· copper
· power tools
· smart homes
· cable
· Air Source Heat Pumps
· Products featured in “The Bathroom Showroom” brochure and “Tiles” brochure.
City Plumbing Supplies Holdings Limited reserves the right to amend or withdraw this offer/promotion at any time without notice. Such notice shall be displayed on City Plumbing Supplies Holdings Limited’s website. By using this offer, the customer will be deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

Solar Customer Survey - Prize Draw Terms & Conditions for cash prizes

By entering this promotion (the “Promotion”), you agree to be bound by these terms and conditions (the “Terms”). City Plumbing Supplies Holdings Limited, company number 02489546, registered address Highbourne House Eldon Way, Crick Industrial Estate, Crick, Northampton, United Kingdom, NN6 7SL (the “Business”) is the promoter of this Promotion (the “Promoter”).
The Promoter reserves the right to amend these Terms from time to time where it reasonably considers it necessary to do so. Reasonable notice of such changes will be given where possible.
This Promotion will run from 12.01 BST on 22 August 2023 to 23:59 BST 5 September 2023 (the “Promotional Period”).
Eligibility
The Promotion is open to the account holders of credit accounts and trade cash card customers of the Promoter (which trades as City Plumbing “CP” and Plumbing Trade Supplies (“PTS”)]) who are sent the Survey (defined below) provided they are based or resident in the UK and over the age of 18 (the “Qualifying Customers”).
The Promotion is not open to:
  1. Merchants (all resellers and/or competitors of [CP and/or PTS); 
  2. Public Organisations including Housing Associations and Local Authorities;
  3. British Gas;
  4. BOXT;
  5. Customers with internal and/or external contract support; and
  6. Employees of the Highbourne Group. Highbourne Group shall mean the Business, the ultimate parent company of the Business and any such parent company’s subsidiary from time to time (as defined in s1159 Companies Act 2006), and any member of their household.
In entering the Promotion, you confirm that you are eligible to do so. 
How to participate
To qualify for the Promotion, Qualifying Customers must complete the customer survey sent to the original recipient email address registered to the customer’s trade account (“Survey”) (“Qualifying Entry”). The Survey is run by Censuswise. Qualifying Customers must not forward the email containing the Survey to any other party. Any entries by anyone other than the addressee will be void. Completion of the Survey will automatically enter the Qualifying Customer into the prize draw. Only one entry per Qualifying Customer.
All Qualifying Entries eligibility and accounts will be verified by the Promoter and the Promoter’s decision shall be final.
The Prizes
All entries into the Promotion will be entered into a prize draw following the end of the Promotional Period. The prize draw will dictate which Qualifying Customer wins the Prize. 
Qualifying Customers who have made a Qualifying Entry will be entered into a draw and the winner will be chosen by random supervised by an independent person on 19 September 2023 “Winner”.
There will be one winning entry. The Winner will receive a £250 Love2Shop voucher.. (the “Prize”). 
The Prizes are supplied by the Promoter and are subject to the following conditions: 
  1. no other alternatives will be offered;
  2. the Prize is not transferable; and
  3. an eligible Qualifying Customer may only receive one Prize in the promotion.
The Promoter reserves the right to substitute the Prize with another prize without giving notice.
Distributing the Prizes
The Winner will be notified by the Promoter by e-mail and/or telephone (the “Notification”) if they have won the Prize following the prize draw. The Winner will be notified on 19 September 2023. The Notification will contain details of how to redeem the Prize. 
The Promoter reserves the right to amend this date without notice.
Qualifying Customers are responsible for maintaining their correct e-mail address with the Promoter. The Promoter will not be responsible if the Notification is sent to incorrect email address.
Data Protection and Publicity
The Promoter will only process your personal information as set out in the Privacy Policy at [https://www.cityplumbing.co.uk/privacypolicy]
Qualifying Customers should note that by entering into this Promotion, they agree that their account number will be shared between the Promoter and Censuswide. Censuswide will not have access to any personally identifiable information.
To enter this Promotion you will be provided a link to access the Survey. Clicking on the link or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you access third-party websites that we have provided inks to, we encourage you to read the privacy policy of every website you visit.
General
The Promoter reserves the right to cancel or amend the Promotion and these Terms where it becomes necessary to do so.
The Promoter shall not be liable for any failure to comply with these Terms where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, acts of God, adverse weather, fire, flood, computer virus, mobile phone failures, bugs, sabotage, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion or unrest, terrorism or supervening legislation. Accordingly, the Promoter may at its absolute discretion vary or amend the Promotion and the Qualifying Customer agrees that no liability shall attach to the Promoter as a result.
Insofar as is permitted by law, the Promoter or its agents will not in any circumstances be responsible or liable to compensate the Qualifying Customers or accept any liability for any loss, damage, personal injury or death occurring as a result of the Prizes except where it is caused by the negligence of the Promoter or its agents or that of their employees. The Promoter cannot be held liable for Prizes which are lost, stolen, damaged or defaced. Your statutory rights are not affected.
The Promoter shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of this Promotion, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Promotion. 
The Promoter’s total liability to the Qualifying Customer in respect of all other losses arising under or in connection with any entry made under the Promotion and/or the Prizes, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the value of an individual Prize. 
The Qualifying Customers agree to the use of their name, image and entry in any marketing publicity. Any personal data relating to Qualifying Customers will be used in accordance with the Promoter’s privacy policy.
The Qualifying Customer acknowledges that the Promoter and/or other members of the Highbourne Group (Highbourne Group shall mean the Business, the ultimate parent company of the Business and any such parent company’s subsidiary from time to time (as defined in s1159 Companies Act 2006)), are the owner of any and/or all Intellectual Property Rights relating to the names, logos, trade marks, products, services, get-up, trade dress, labels, stickers, promotional leaflets, flyers and posters used in the Promotion from time to time.
The Promoter's decision regarding promotion matters will be final and no correspondence or discussion will be entered into.
These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English courts.
The Promoter excludes all liability for taxes relating to the Prizes and any tax liability arising from the provision of the Prizes will be the sole responsibility of the recipient of the Prizes.
Entry into the Promotion will be deemed as acceptance of these Terms.

Become A Points Millionaire 

Offer: Entry to prize draw to win one million City Plumbing Rewards points worth £10,000 for travel, tech or tools.
T&Cs: 
  • The entry period for Points Millionaire will start 1st August and end 30th September 2023.
  • Entry into the prize draw applies to existing customers of City Plumbing Supplies Holdings Limited (company number 02489546) who are members of My City Plumbing Rewards.
  • Customers must make three transactions during the promotional period to qualify for one entry into Points Millionaire. Every three purchases made during 1st August – 30th September will qualify you for one entry into the prize draw.
  • You are not permitted to transfer or share the Offer and no cash alternative is available. 
  • Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
  1. accounts opened by public sector organisations or housing associations; 
  2. any and all accounts for entities which have more than 15 employees
  3. national and regional house builder companies and / or contractors;
  4. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
  5. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
  6. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
  7. customers with internal and/or external contract support.
  • If you experience any issues with redeeming your Offer, please contact us at rewards@cityplumbing.co.uk. All of our decisions relating to the Offer are final.
  • We reserve the right to amend or withdraw the Offer at any time without notice. By using the Offer, you are deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL. 
  • Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. 
  • Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
  • Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

Plumbers Perks 2023

  1. By opting into Plumbers Perks, you agree to be bound by these terms. 
  2. Plumbers Perks is only open to City Plumbing/PTS Trade Account and Trade Cash Card holders who are also members of My City Plumbing Rewards. Please allow 3 working days from opening your account before registering for Plumbers Perks to make sure your account data has transferred across.
  3. The Promotion is only open to trade account customers of City Plumbing Supplies Holdings Limited (“City Plumbing or PTS Account")
  4. Unless City Plumbing Supplies Holdings Limited expressly agrees otherwise in writing, the promotion excludes any and all holders of Accounts who are public sector organisations or housing associations; any and all holders of Accounts who are large (more than ten employees) national and regional house builder companies and/or contractors; any and all current and previous employees of Highbourne Group Limited or any other group company, or the immediate families of such employees, or public sector or housing association employees; any and all employees of any agencies or event suppliers or their families or agents or any other person officially connected with the Promotion; and any customers that currently receive a contract price from City Plumbing Supplies Holdings Limited, Highbourne Group Limited and any other brands of Highbourne Group Limited.
  5. In order to participate in the promotion, Participants must first register for a City Plumbing Trade Account before signing up to become a member of My City Plumbing Rewards via the online registration form at - https://www.cityplumbing.co.uk/login. Once registered, participants must opt-in to Plumbers Perks through the My City Plumbing Rewards website.
  6. By registering your details, you agree to City Plumbing contacting you with regards to the Plumbers Perks promotion and any qualifying rewards vouchers.
  7. The Plumbers Perks period covers invoices dated between 1st September 2023 and the 31st December 2023 inclusive. 
  8. City Plumbing/PTS Trade Account and Trade Cash Card holders may be removed from the promotion at any time at the discretion of City Plumbing/PTS. 
  9. All participants in Plumbers Perks must be residents in the UK and aged 18 years or over. 
  10. Only products included in the Plumbers Perks program shall qualify for a reward. 
  11. Rewards cannot be transferred, sold or in any way traded and no cash alternative is available. However, upon receipt of the reward, the City Plumbing/PTS Trade Account or Trade Cash Card holder may give the rewards as gifts. 
  12. Participants will be responsible for arranging and providing their own means of transportation to and from the redeemed reward unless otherwise specified. 
  13. All rewards shall only accrue for the benefit of the registered account or trade cash card holder and not its employees. Any employees validating the trade account and contact details on behalf of the account or trade cash card holder shall be assumed by City Plumbing/PTS to have obtained the prior consent of the trade account or trade cash card holder to do so. 
  14. Accounts registered during the Plumbers Perks promotion up to and including the 31st December 2023 will have their rewards calculated from the date they register. 
  15. Only products purchased at City Plumbing/PTS and not through any other company under the Highbourne Group will qualify towards any given rewards. 
  16. There is no minimum purchase value. City Plumbing/PTS reserves the right to vary the rate at any time. 
  17. City Plumbing/PTS shall be entitled at any time to cancel rewards awarded if the relevant products to which such award relates are returned or cancelled for any reason and a refund of the purchase price is given, or if the relevant products are exchanged for other products unless such exchange is for products with an equivalent reward value. Where the relevant products are exchanged for products of a lower reward value, City Plumbing/PTS shall be entitled to cancel the balance of sale between those awarded in relation to the product originally purchased and those which would have been awarded in relation to the replacement products. 
  18. All products are subject to availability. 
  19. Subject to reaching the minimum reward threshold of 5000 points (£50.00GBP) - Rewards will be released as points into the customers My City Plumbing Rewards account and applied to their balance. First points payout will be calculated and verified on qualifying sales from 1st September to 31st of October 2023 will be released on the 1st December. Second and final) points payout from 1st November to 31st December will be released on 31st January 2024. 
  20. Rewards awarded in relation to the Plumbers Perks promotion cannot be exchanged or redeemed for rewards before the payout dates.
  21. Participants who do not achieve the minimum threshold of 5000 points will not be eligible to redeem their points for rewards. 
  22. Contract supported sales (either via City Plumbing/PTS or direct from the Supplier) for product(s) are excluded from this promotion. 
  23. City Plumbing/PTS is not responsible for rewards that are delayed nor is liable for any lost or stolen rewards after collection. 
  24. Rewards are subject to the terms and conditions of their retailer. 
  25. Unclaimed rewards after 31st January 2026 cannot be redeemed. 
  26. City Plumbing/PTS reserves the right to change, amend or cancel the promotion at any point without prior notice. 
  27. Incentive schemes may be subject to tax and National Insurance. Any tax implication rests with the customer, for further information please contact your nearest Inland Revenue office. 
  28. This offer may not be used in conjunction with any other offer. 
  29. Promoter: City Plumbing Supplies Holdings Limited. 
Head Office: Highbourne House, 1 Eldon Way, Crick, Northamptonshire, NN6 7SL. Registered in England & Wales. Company No. 2489546. 

Talon Pipe Clips T&Cs

  1. City Plumbing Supplies Holdings Limited is the promoter of the offer (“Promoter”).
  2. The offer is open to credit or trade cash account customers of City Plumbing Supplies and Plumbing Trade Supplies (“the Eligible Entrants”). 
  3. To qualify for this offer, the Eligible Entrants must spend a minimum of £5 ex VAT on Talon pipe clip products (868459/868463/942334/942133 ) either online or in branch between 1st September- 1st December 2023 (the “Promotional Period”). 
  4. All purchases of the Qualifying Goods and accounts will be verified (“Verified Entrants”).
  5. The Promoter will load the reward on qualifying customers’ accounts within 45 days from the end of the Promotional Period:
    1. For Credit Account customers, the reward will be taken off of their credit account balance.
    2. For Trade Cash Account customers, a voucher worth the value of the reward will be issued which can be used on a future transaction.
    3. Rewards will be £50 for spend over £5
    4. Only ten rewards will be supplied of £50 should entrants achieve the £5 threshold
  6. The spend of any returned Qualifying Goods during or after the Promotional Period will not be counted.
  7. There is no cash alternative and the reward is non-transferrable.
  8. The offer is open to UK residents aged 18 or over. 
  9. Employees of the Highbourne Group, customers with internal and/or external contract support are excluded from entering the offer.
  10. The decision of the Promoter is final and no correspondence or discussion will be entered into.
  11. Unless the Promoter expressly agrees otherwise in writing, the primary methods of communication in connection with the Promotion shall be via emails and/or phone calls.
  12. If you wish to opt out of the Promotion, you must inform the Promoter in writing by emailing marketing@cityplumbing.co.uk providing your customer account name and account number.
  13. The Promoter reserves the right to withdraw, alter or decline this offer without prior notice.
  14. By entering, all entrants will be deemed to have accepted and be bound by these terms and conditions. 
  15. The Promoter will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy
  16. By entering the promotion, all entrants will be deemed to have accepted and be bound by these terms and conditions.
  17. These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. 
  18. Promoter: City Plumbing Supplies Holdings Limited 
Registered Office: Highbourne House, Eldon Way, Crick, Northants, NN6 7SL

Power Points Offer - Terms & Conditions

The following terms and conditions apply to our Power Points offer detailed below for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
1. Promotional Period: 1 September 2023 to 30 September 2023 inclusive.
2. Offer: The offer is: (i) 1000 points (“Reward”) for any trade account customer that is a member of the Promoter’s loyalty scheme found here: (the “Loyalty Scheme”) and makes a Qualifying Purchase (as defined below) within the Promotional Period (the “Offer”). The receipt and use of any loyalty points is subject to the terms and conditions of the Loyalty Scheme which can be found here.
3. Qualifying Purchase: Any single transaction purchase made instore or online by a Qualifying Customer (as defined below) on any Worcester Bosch 1000 Gas Boiler which is identified by the Promoter as being eligible for the Offer using stickers or such other visible identification markings during the Promotional Period.
4. Eligibility:
a. The Offer is only valid to trade account customers that are existing members of the Loyalty Scheme or those that sign up to the Loyalty Scheme during the Promotional Period prior to making any Qualifying Purchase (the “Qualifying Customer”).
b. This offer cannot be retrospectively applied to any purchases made during the Promotional Period by a customer who was not a member of the Loyalty Scheme at the time of the Qualifying Purchase.
c. Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and the eligibility terms of the Loyalty Scheme. All decisions by the Promoter are final.
d. For any customers that join the Loyalty Scheme during the Promotional Period:
i. the Reward will be issued on any Qualifying Purchases made after the Promoter has confirmed receipt of the completed registration;
ii. the Promoter will confirm receipt of the completed registration to the Loyalty Scheme and notify the Qualifying Customer of any issues with the Loyalty Scheme registration form within 48 hours of receiving the completed Loyalty Scheme registration form by the participant;
iii. if there are any issues with the Loyalty Scheme registration, the customer must rectify these issues following notification from the Promoter otherwise Qualifying Purchases will not be eligible until those issues are resolved.
5. Maximum Number of Rewards: There is no maximum number of Rewards a Qualifying Customer can obtain during the Promotional Period.
6. New/Existing Customers: This offer is open to both new and existing trade customers provided that they are or become Loyalty Scheme members prior to making a Qualifying Purchase during the Promotional Period in accordance with Section 4 (Eligibility) above.
7. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
a) accounts opened by public sector organisations or housing associations;
b) any and all accounts for entities which have more than 15 employees
c) national and regional house builder companies and / or contractors;
d) any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
e) any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; City Plumbing Supplies Holdings Limited – Loyalty Scheme 1000 points on Worcester Bosch 1000 Gas Boiler SKUs
f) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
g) customers with internal and/or external contract support.
8. Notification of Reward: The Reward will automatically be added to Qualifying Customer’s trade account within 24 hours of a Qualifying Purchase being made in accordance with these terms. The Reward will be limited to Qualifying Purchases only. All other purchases within the same transaction will be allocated single points as normal.
9. Expiry of Reward: The validity of the Reward is detailed in the terms and conditions of the Loyalty Scheme which can be found here.
10. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer.
11. No Alternatives to the Reward: No cash alternative available and the Reward is non- transferrable. The Offer is subject to the availability of products and the Promoter makes no guarantee that any or all of the products that make up a Qualifying Purchase will be available at all times during the Promotional Period.
12. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
13. Amendment and Cancellation: We reserve the right to amend or withdraw this Offer at any time without notice.
14. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
15. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
16. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
17. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

Club Prices - City Plumbing

Offer: Discounted Prices on selected products for members of My City Plumbing Rewards.
T&Cs: 
  • The promotional period commences 1st September 2023.
  • Only members of My City Plumbing Rewards will qualify for specialised pricing on selected products, in the form of a discount at the till and in their online basket.
  • Exclusive Club Price discounts apply to the following products - 896161, 689142, 210552
  • Purchases made on selected Club Price products will still earn points and be attributed to your loyalty account as normal. 
  • Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
  1. accounts opened by public sector organisations or housing associations; 
  2. any and all accounts for entities which have more than 15 employees
  3. national and regional house builder companies and / or contractors;
  4. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
  5. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
  6. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
  7. customers with internal and/or external contract support.
  • If you experience any issues with redeeming your Offer, please contact us at rewards@cityplumbing.co.uk. All of our decisions relating to the Offer are final.
  • We reserve the right to amend or withdraw the Offer at any time without notice. By using the Offer, you are deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL. 
  • Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. 
  • Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
  • Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

10% Off All Electrical Online Voucher Code- “ELEC10”

The Promoter: The following terms and conditions apply to our 10% Off All Electrical (“Offer”) for all customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): Promotion Period: 17 July 2023 to 31 December 2023 inclusive. Qualifying Products: All products identified in the electrical category on the Promoter’s website found here: https://www.cityplumbing.co. uk/c/product/electrical-and- lighting/c/1842001/ Excluded Products: All cable, smoke alarms and CO2 alarms as detailed on the Promoter’s website. Offer: The Offer is a 10% off saving (the “Reward”) on online purchases of the Qualifying Products purchased, using the code ELEC10 in a single transaction on the Promoter’s website using the link found here: https://www.cityplumbing.co. uk/c/product/electrical-and- lighting/c/1842001/ within the Promotion Period (the “Qualifying Purchase”). Eligibility: The Offer is only valid to all customers including trade account, credit account and guest customers that make the Qualifying Purchase during the Promotional Period (the “Qualifying Customer”). Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final. Maximum Number of Rewards: Each Qualifying Purchase will entitle the Qualifying Customer to one Reward and the number of Rewards a Qualifying Customer may receive during the Promotion Period is unlimited. New/Existing Customers: No account is required to redeem the Offer. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding: accounts opened by public sector organisations or housing associations; customers with internal and / or external contract support; any and all accounts for entities which have more than 15 employees; national and regional house builder companies and / or contractors; any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and customers with internal and/or external contract support. Notification of Reward: The Promoter will confirm to the Qualifying Customers that they have qualified for a Reward at the point of checking out the Qualifying Purchase online. Distribution of Reward: The Reward will be applied at the point of checking out the Qualifying Purchase Online. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer. Expiry of Offer: The Offer is only available during the Promotion Period. No Alternatives to the Offer: No cash alternative available and the Offer is non-transferrable. The Offer is subject to the availability of stock relating to the Qualifying Products; the Promoter does not guarantee availability. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co. uk/privacypolicy. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

The Big Bathroom Trade Range - Terms and Conditions

Terms & Conditions:
1. Offers start 3rd July 2023 and only apply until 31st August 2023.
2. All prices are correct at time of going to press.
3. Trade only. Merchants, Public Organisations, Local Authorities, Energy Schemes, British Gas and all trade customers with an agreed special arrangement price valid for longer than the promotional period are excluded from these offers.
4. All items subject to availability.
5. All photographs are used as a guide only and do not necessarily represent the products on offer.
6. City Plumbing Supplies reserve the right to alter prices, designs and performance of the products without notice.
7. City Plumbing Supplies assume no responsibility for typographical errors or omissions in the information contained in this leaflet.
8. Claims can only be accepted from Bona Fide Trade Customers.
9. The offer may not be used in conjunction with or in addition to any other discount voucher or offer.
City Plumbing Supplies Holdings Limited. Registered Office: City Plumbing Supplies Holdings Limited. Highbourne House, Eldon Way, Crick, Northants, NN6 7SL. All Prices are Excluding VAT. 

City Plumbing Supplies Holdings Limited - Bathroom Showroom Promo Summer 2023

The following terms and conditions apply to our Bathroom Showroom Finishing Touches Promotion for trade account and retail customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the "Promoter"): 
1. Promotion Period: 5th June 2023 to 18th August 2023 inclusive.
2. Qualifying Products: products marked instore as being eligible for this promotion within the following product categories: iflo towel radiators, iflo accessories, iflo mirrors and all Prowarm electric underfloor heating (excluding adhesives) purchased from the Bathroom Showroom.
3. Offer: The Offer is a saving on purchases of Qualifying Products and the level of savings is subject to the number of Qualifying Products purchased in a single transaction within the Promotion Period (the "Offer"). The savings applicable on Qualifying Purchases are:
  1. Buy 1 Qualifying Product and save 20% 
  2. Buy 2 Qualifying Products and save 30%
  3. Buy 3 Qualifying Products and save 40%
  4. Buy 4 Qualifying Products and save 50%
("Reward")
4. Eligibility: 
  1. The Offer is only valid on purchases of a Qualifying Product instore only during the Promotion Period ("Qualifying Purchase") by retail or trade account customers that make a Qualifying Purchase during the Promotion Period (the "Qualifying Customer"). 
  2. Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final. 
  3. Qualifying Purchases invoiced and not paid in full during the Promotion Period will not qualify.
5. Maximum Number of Rewards: Each Qualifying Purchase will entitle the Qualifying Customer to one Reward in a single transaction (which varies depending on the number of Qualifying Purchases made). 
6. New/Existing Customers: No account is required to redeem the Offer.
7. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
  1. accounts opened by public sector organisations or housing associations; 
  2. any and all accounts for entities which have more than 15 employees
  3. national and regional house builder companies and / or contractors;
  4. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
  5. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
  6. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies);
  7. customers with internal and/or external contract support; and
  8. trade customers who have not received a marketing email confirmation that they are a Qualifying Customer who can participate in the Offer.
     
8. Notification of Reward: The Promoter will confirm to the Qualifying Customers that they have qualified for a Reward and the level of the Reward at the point of checking out the Qualifying Purchase in store.
9. Distribution of Reward: the Reward will be applied at the point of checking out the Qualifying Purchase instore.
10. Expiry of Reward: The Offer is only available during the Promotion Period. 
11. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer. 
12. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
13. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. 
14. Amendment and Cancellation: We reserve the right to amend or withdraw this Offer at any time without notice. 
15. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. 
16. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the qualifying customer in respect of the offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
17. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
18. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL. 

Solar PV Offer - "SOLARPV10"

Promotion valid from 1st May - 30th June. The promotion code "SOLARPV10" is limited to one redemption per customer in a single transaction. Eligible to the account number referenced only. The promotion can be claimed in branch and online at www.cityplumbing.co.uk or via the City Plumbing App on qualifying Solar products. All items are subject to availability. This voucher may not be used in conjunction with or in addition to any other offer or discount voucher. By redeeming the code, all entrants will be deemed to have accepted and be bound by these terms and conditions. We reserve the right to amend or withdraw this offer/promotion at any time without notice. Highbourne Group Limited (trading as City Plumbing). City Plumbing Supplies Holdings Limited, Highbourne House, Eldon Way, Crick, NN6 7SL.

Worcester Bosch Fuel Card Offer

The following terms and conditions apply to our Worcester Bosch 4000 fuel card offer (“Offer”) for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): 
Promotional Period: 17 April 2023 to 30 June 2023 inclusive.
Offer: The Offer is a £20 fuel card credit (“Reward”) on all purchases of a Worcester Bosch 4000 boiler within the Promotional Period (the “Offer”).
Eligibility: 
  1. The Offer is only valid on purchases of a Worcester Bosch 4000 boiler instore during the Promotional Period ("Qualifying Purchase”) by trade account customers that have completed the application form relating to the Offer on the Promoter’s website (https://www.cityplumbing.co.uk/content/fuel-card) (the “Qualifying Customer”). 
  2. Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final. 
  3. Qualifying Purchases invoiced and not paid in full during the Promotional Period will not qualify.
  4. The Promoter will confirm receipt of the completed application form within 7 days of the date of submission of the completed application form by the participant. 
Maximum Number of Rewards: Each Qualifying Purchase will entitle the Qualifying Customer to one Reward and the number of Rewards a Qualifying Customer may receive during the Promotional Period is limited to a maximum of 25 Rewards. 
New/Existing Customers: Qualifying Customers must use their account when making a Qualifying Purchase.
Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
  1. accounts opened by public sector organisations or housing associations; 
  2. any and all accounts for entities which have more than 15 employees
  3. national and regional house builder companies and / or contractors;
  4. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
  5. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
  6. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies);
  7. customers with internal and/or external contract support; and
  8. trade customers who have not received a marketing email confirmation that they are a Qualifying Customer who can participate in the Offer.
     
Notification of Reward: The Promoter will confirm to the Qualifying Customers that their application has been processed and they are signed up to the Offer in writing via email within 7 days of the date of the completion of the application form.
Distribution of Reward: Rewards will be sent to the postal address linked to the Qualifying Customer’s account (as  detailed on the Qualifying Customer’s completed application form) within 30 days of the end of the Promotional Period. Rewards will be issued by way of a MasterCard or such alternative bank card ("Card”) as decided by the Promoter in writing. Only one Card will be issued per Qualifying Customer. The value of the Card issued will reflect the relevant number of Rewards the Qualifying Customer is entitled to. 
Expiry of Reward: Rewards will be valid for a period of 12 months from the date of issue and the expiry date will be detailed on the Card issued to the Qualifying Customer. 
Terms and Conditions Relating to Use of the Card: The Reward will be issued by the Promoter, but the Card issuer’s terms and conditions will apply to the use of the Card.  
One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer. 
No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. 
Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice. 
Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. 
Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the qualifying customer in respect of the offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL. 

APPYDAYS15 terms & conditions (V2)

Code can be redeemed on the City Plumbing app only. Code is limited to one (1) redemption per customer. Customers must download and place an order on the City Plumbing app within the promotional period to get 15% off their first order. £100 ex VAT maximum discount available. Discount applies to list price only.
Please note: all items included in the Black Friday promotion are exempt and not included in the APPYDAYS promotion.
Merchants, Public Organisations, Local Authorities, Energy Schemes, British Gas and all trade customers with an agreed special arrangement price for longer than the promotional period are excluded from this voucher. Code excludes boilers, boiler flues and accessories, air source heat pumps, solar PV, cable, copper pipe, smart homes, power tools and all products on promotion. All items are subject to availability. These offers may not be used in conjunction with or in addition to any other offer or discount voucher.
We reserve the right to amend or withdraw this offer/promotion at any time without notice. By entering this promotion, all entrants will be deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited (trading as City Plumbing) Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

Survey Prize Draw Winners £250 Voucher

Code can be redeemed online at www.cityplumbing.co.uk only. Code is limited to one (1) redemption per customer. Merchants, Public Organisations, Local Authorities, Energy Schemes, British Gas and all trade customers with an agreed special arrangement price for longer than the promotional period are excluded from this voucher. Voucher valid against all products listed here. All items are subject to availability. These offers may not be used in conjunction with or in addition to any other offer or discount voucher. We reserve the right to amend or withdraw this offer/promotion at any time without notice. City Plumbing Supplies Holdings Limited (trading as City Plumbing).

Electrical - Say Watt offer - Terms & Conditions

Offers are valid for 2 months from the date of account opening. Promotion applies to Electrical products only. The order subtotal (excluding VAT and delivery charges) must be over the following thresholds to be eligible for the specified reward: Spend £500 - £749.99 and receive £50 (Minimum spend across the 2 months). Spend £750 - £999.99 and receive £75. Spend £1,000 - £1,499.99 and receive £100. Spend £1,500 - £2,499.99 and receive £150. Spend £2,500 - £4,999.99 and receive £250. Spend £5,000+ and receive £500.
All purchases of the qualifying products and accounts will be verified. The Promoter will load the reward on qualifying customers’ accounts within 45 days from the end of the Promotional Period: For Credit Account customers, the reward will be taken off of their credit account balance. For Trade Cash Account customers, a voucher worth the value of the reward will be issued via one of our Electrical Sales Managers through the customers preference of communication (email, telephone, in branch, etc.) which can then be used on a future transaction and has an expiry date of 3 months. All items are subject to availability. For full T&Cs, please visit www.cityplumbing.co.uk/PromotionTermsandConditions or speak to one of branches. We reserve the right to amend or withdraw this offer/promotion at any time without notice. Highbourne Group Limited (trading as City Plumbing).

Get £10 off your next 3 orders - Terms and Conditions

(when you spend £50 ex VAT or more on each order)
Code is valid for 30 days upon the send date of this email. Code can be redeemed online at www.cityplumbing.co.uk or in City Plumbing branches only. Eligible against the account number referenced only. Customers must be logged in to their account to redeem the code. Code is limited to one redemption per customer. Discount only applies at point of purchase. The order subtotal (excluding VAT and delivery charges) must be over £50 to be eligible for each voucher. All items are subject to availability. Voucher excludes boilers, copper pipe, smart home, power tools and cable. These offers may not be used in conjunction with or in addition to any other offer or discount voucher. We reserve the right to amend or withdraw this offer/promotion at any time without notice. City Plumbing Supplies Holdings Limited (trading as City Plumbing).

Just for you - voucher terms and conditions

Code is valid for 30 days from when the email was sent. Code can be redeemed online at www.cityplumbing.co.uk or in-branch. Eligible to qualifying trade cash card and credit accounts. Customers must be logged in to their account to redeem the code. Code is limited to one redemption per customer. The order subtotal (excluding VAT and delivery charges) must be between £50 and £1,000 to be eligible for the voucher. Voucher excludes boilers, copper pipe, smart home, tools, cable and all products on promotion. All items are subject to availability. These offers may not be used in conjunction with or in addition to any other offer or discount voucher. We reserve the right to amend or withdraw this offer/promotion at any time without notice. City Plumbing Supplies Holdings Limited (trading as City Plumbing).

We haven't seen you in a while - voucher terms and conditions

Code is valid for 30 days from when the email was sent. Code can be redeemed online at www.cityplumbing.co.uk or in-branch. Eligible to qualifying trade cash card and credit accounts. Customers must be logged in to their account to redeem the code. Code is limited to one redemption per customer. The order subtotal (excluding VAT and delivery charges) must be between £50 and £1,000 to be eligible for the voucher. Voucher excludes boilers, copper pipe, smart home, tools, cable and all products on promotion. All items are subject to availability. These offers may not be used in conjunction with or in addition to any other offer or discount voucher. We reserve the right to amend or withdraw this offer/promotion at any time without notice. City Plumbing Supplies Holdings Limited (trading as City Plumbing).

NHS Voucher Code - Terms and Conditions

Eligible to NHS staff only. Discount redeemed via a single use code sent by email after emailing photo of NHS badge to customerservice@cityplumbing.co.uk. Validation of NHS staff will be required. Code can be redeemed online at www.cityplumbing.co,uk or in-branch. Voucher excludes boilers, copper pipe, smart home, tools, cable and all products on promotion. All items are subject to availability. These offers may not be used in conjunction with or in addition to any other offer or discount voucher. We reserve the right to amend or withdraw this offer/promotion at any time without notice. City Plumbing Supplies Holdings Limited (trading as City Plumbing Supplies).

Ideal Experience Voucher - Terms and Conditions

The following terms and conditions apply to our Ideal Virgin Experience Day Vouchers offer detailed below for credit account and trade cash card customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): 
Please note: This offer is not valid in Northern Ireland
1. Promotional Period: 1 July 2023 to 31 December 2023 inclusive.
2. Qualifying Products: Max Boilers and Esprit Boilers
3. Offer: The offer is a Virgin Experience Day voucher up to the value of £1000 depending on the number of Qualifying Products purchased in a single transaction online or in store (“Reward”) for any credit account or trade cash account customer of the Promoter that makes a purchase as below during the Promotional Period (“Qualifying Purchase”):
Max Boilers 
  • Buy 5 to 9 boilers and earn a Reward with the value of £150; 
  • Buy 10 to 14 boilers and earn a Reward with the value of £300;
  • Buy 15 to 19 boilers and earn Reward with the value of £600; and
  • Buy 20 or more boilers and earn a Reward with the value of £1,000.
Esprit Boilers 
  • Buy 3 to 5 boilers and earn a Reward with the value of £50; 
  • Buy 6 to 8 boilers and earn a Reward with the value of £125; 
  • Buy 9 to 11 boilers and earn a Reward with the value of £180; and
  • Buy 12 or more boilers and earn a Reward with the value of £240. 
4. Eligibility: 
a. The Reward is only valid to existing and/or new credit account or trade cash account customers that have:
(i) made a Qualifying Purchase during the Promotional Period; and
(ii) submitted the relevant transaction information for the Qualifying Purchase together with any requested information (such as account number, customer details, etc) required by the online application form relating to the Offer on the Promoter’s website: [https://www.cityplumbing.co.uk/content/ideal-experience] (the “Qualifying Customer”).
b. Both the Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms.
c. This Offer cannot be retrospectively applied to any purchases made during the Promotional Period by a customer that does not have a valid credit account or trade cash account at the time of purchase and during the Promotional Period. All decisions by the Promoter are final. 
d. Any Qualifying Purchase that is invoiced and not paid in full will not qualify for any Reward.
e. Purchases of Qualifying Products that have been returned will not be eligible and any online application form relating to the Offer that may have been completed where Qualifying Products have since been returned will be void.
f. For any new credit account or trade cash account that is opened during the Promotional Period: 
(i) the Reward will be issued on any Qualifying Purchases made after the Promoter has confirmed receipt of the completed registration;
(ii) the Promoter will confirm receipt of the completed registration of the new account and notify the Qualifying Customer of any issues with the account registration within 48 hours of receiving the completed registration form by the participant; and
(iii) if there are any issues with the new account registration, the customer must rectify these issues following notification from the Promoter otherwise Qualifying Purchases will not be eligible until those issues are resolved.
5. Maximum Number of Rewards: There is no maximum number of Rewards a Qualifying Customer can obtain during the Promotional Period.
6. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
a) accounts opened by public sector organisations or housing associations; 
b) any and all accounts for entities which have more than 15 employees;
c) national and regional house builder companies and / or contractors;
d) any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
e) participants in Government Energy Schemes
f) any and all current employees or members of British Gas;
g) any and all current employees or members of BOXT Limited;
h) any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
i) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
j) customers with internal and/or external contract support.
7. Distribution of Reward The Rewards are supplied by Ideal Heating Ltd, a company registered in England and Wales with the company number 00322137, who will send the Reward to the Qualifying Customer, in conjunction with its designated third-party provider, Prizeshark Ltd (a company registered in England and Wales with company number 05340815), using the email address linked to the Qualifying Customer’s credit or cash trade account.
8. Terms and Conditions Relating to Use of the Reward: The Reward will be issued on behalf of the Promoter, but the Reward's terms and conditions, available at [https://www.virginexperiencedays.co.uk/terms-and-conditions], will apply to the use of the Reward. 
9. Expiry of Reward: The Reward will be valid from the date of receipt up to and including such period as notified to you upon receipt of the Reward under the terms and conditions linked above.  
10. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer. 
11. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable. The Reward is subject to the availability of the Qualifying Products and the Promoter makes no guarantee that any or all of the Qualifying Products that make up a Qualifying Purchase will be available at all times during the Promotional Period. 
12. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. 
13. Amendment and Cancellation: We reserve the right to amend or withdraw this Offer at any time without notice. 
14. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. 
15. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
16. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
17. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL. 

Solar PV Kit builder 10% off voucher - Terms and Conditions

The following terms and conditions apply to our Solar PV Kit builder 10% off voucher offer for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): 
1. Promotional Period: 1 July 2023 to 31 August 2023 inclusive.
2. Offer: The offer is a 10% off saving (excluding any shipping costs) on a Solar PV Kit when purchased online, using the code KITBUILDER10, by any credit or trade cash account customer through their account on the Promoter’s website using the link found here: https://www.cityplumbing.co.uk/content/underfloor-heating-kit-builder-tool (the “Qualifying Purchase”) within the Promotional Period (the “Offer”). 
3. Eligibility: 
a. The Offer is only valid to credit or trade cash account customers that make the Qualifying Purchase during the Promotional Period (the “Qualifying Customer”). 
b. Qualifying Customers and the Qualifying Purchase will be verified by the Promoter to confirm eligibility and compliance with these terms and conditions. All decisions by the Promoter are final. 
c. The Promoter may cancel or refuse any use of the Offer where the eligibility criteria has not been met.
4. Maximum Number of Offers: Each Qualifying Customer may only redeem the Offer once during the Promotional Period. Any returns of the Qualifying Purchase during or after the Promotional Period will result in the Offer being deemed used and the Qualifying Customer may not redeem the Offer again. 
5. New/Existing Customers: This Offer is open to both new and existing credit and trade cash account customers.
6. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
a) accounts opened by public sector organisations or housing associations;
b) any and all accounts for entities which have more than 15 employees; 
c) national and regional house builder companies and / or contractors;
d) any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
e) any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
f) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
g) any other customers with internal and/or external contract support.
     
7. Expiry of Offer: The Offer will expire at 11:59pm on 31 August 2023 so all Qualifying Purchases must be placed prior to this time. Any Qualifying Purchases made outside of this time will not be eligible for the Offer.
8. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer. 
9. No Alternatives to the Offer: No cash alternative available and the Offer is non-transferrable.
10. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. 
11. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice. 
12. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. 
13. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
14. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
15. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.

UFH Kit builder 20% off voucher - Terms and Conditions

City Plumbing Supplies Holdings Limited (a company registered under company number 02489546 and with registered offices at Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL) is the promoter of the offer (“Promoter”). The offer is open between 1 March 2023 and 28 April 2023 (the “Promotional Period”) to credit or trade cash account customers of the Promoter through City Plumbing Supplies aged 18 or over and resident in the UK (“Eligible Customers”). To qualify for this offer, an Eligible Customer must purchase any Prowarm Underfloor Heating Pack("Qualifying Goods") when logged into their online account via https://www.cityplumbing.co.uk/content/underfloor-heating-kit-builder-tool during the Promotional Period (“Qualifying Purchase”). All purchases of the Qualifying Goods will be verified by the Promoter.
Eligible Customers who make a Qualifying Purchase during the Promotional Period will receive a voucher entitling the user to 20% off a future purchase (“Reward”). 
The Promoter will load the Reward onto the Eligible Customer’s online account for use on a future transaction made via https://www.cityplumbing.co.uk/content/underfloor-heating-kit-builder-toolon or before 31 August 2023provided the Qualifying Goods have not been returned. One Reward per customer.
Any Qualifying Goods returned during or after the Promotional Period will not be counted and any Reward credited to an account will be canceled. The Reward can only be used once.The Reward may not be used in conjunction with or in addition to any other offer or discount voucher. There is no cash alternative and the Reward is non-transferrable.
Employees of the Highbourne Group, customers with internal and/or external contract support are excluded from participating in the offer. The decision of the Promoter is final and no correspondence or discussion will be entered into. Unless the Promoter expressly agrees otherwise in writing, the primary methods of communication in connection with the Promotion shall be via emails and/or phone calls. Eligible Customers will be responsible for maintaining correct contact and account details with the Promoter and the Promoter will not be responsible if any communication is sent to the wrong address or account as a result of the Eligible Customer’s failure to provide up-to-date information. The Promoter reserves the right to withdraw, alter or decline this offer without prior notice.
The Promoter will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. By participating in this offer, all Eligible Customers will be deemed to have accepted and be bound by these terms and conditions. These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

City Plumbing - Gestures of Goodwill - Terms & Conditions

Codes can be redeemed online at www.cityplumbing.co.uk only. Codes are single-use and are limited to one (1) redemption per customer. Voucher excludes products from the following categories: boilers, cable, copper pipe, smart home, power tools, and all products on promotion. 
All items are subject to availability. This code may not be used in conjunction with or in addition to any other offer or discount voucher. We reserve the right to amend or withdraw this offer at any time without notice. City Plumbing Supplies Holdings Limited (trading as City Plumbing).

Help & Feedback

Chat With Us
Give Us Feedback