1. Promoter
The promoter is City Plumbing Supplies Holdings Limited (company number 02489546) and Plumbing Trade Supplies (company number 01851210), both part of the Highbourne Group (together, the “Promoter”). Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
2. The Promotion
Eligible existing customers of the Promoter will be automatically entered into a prize draw (the “Prize Draw”) if they meet the qualifying spend requirements during the Promotional Period.
Five prizes will be awarded:
1st Prize: an iflo bathroom suite up to the full retail value of £5,000 (Includes: Jalon Suite, Linhope Enclosure, Shower Tray, Albany Shower, Albany Basin Tap, Alaska Mirror (Round or Rectangle), Kilworth Accessories, Taftan Towel Radiator, TRV, Wall Panelling & Flooring)
Runner up: one of four accessories bundles (Alaska Mirror (Round or Rectangle) Kilworth Accessories)
All prizes will be collected from the trade accounts allocated branch.
3. Promotional Period
The promotion runs from 00:00 on 1 May 2026 until 23:59 on 30 May 2026, inclusive (the “Promotional Period”).
4. Eligibility
The Prize Draw is open only to customers who, during the Promotional Period:
Hold an existing, approved City Plumbing trade account and be a enrolled in the My City Plumbing Rewards Programme
Spend £200 or more (excluding VAT) on iflo branded products within the Promotional Period;
Are UK residents aged 18 or over; and
Are not an Excluded Participant (see clause 9).
Spend is calculated based on invoiced value excluding VAT and credits. All entries are subject to verification. The Promoter’s decision regarding eligibility is final.
5. How to Enter
Entry is automatic. No application is required.
To qualify for entry into the Prize Draw, an eligible customer must:
Hold a valid trade account throughout the Promotional Period; and
Spend at least £200 (excluding VAT) on iflo branded products,
One entry per £200 (excluding VAT) on flo branded products through the qualifying trade account is permitted.
6. Prize Draw Date
All qualifying entries will be entered into a single Prize Draw, which will take place on or around [DRAW DATE –. 15 June 2026].
7. The Prizes
Five winners will be selected in the following order:
1st Prize: an iflo bathroom suite up to the full retail value of £5,000 (Includes: Jalon Suite, Linhope Enclosure, Shower Tray, Albany Shower, Albany Basin Tap, Alaska Mirror (Round or Rectangle), Kilworth Accessories, Taftan Towel Radiator, TRV, Wall Panelling & Flooring)
Runner up: one of four accessories bundles (Alaska Mirror (Round or Rectangle) Kilworth Accessories)
Prizes are to be claimed through the trade accounts allocated branch within 60 days of the draw date.
The prizes:
Have no cash alternative;
Are non-transferable;
Can only be used on the winning account; and
Cannot be used in conjunction with any other offer, promotion, or discount unless otherwise stated.
8. Winner Selection and Notification
Winners will be selected at random by an impartial method from all qualifying entries.
Winners will be contacted via the email address registered to their trade account within 7 business days of the draw.
If a winner does not respond within 7 days of notification, the Promoter reserves the right to withdraw the prize and select an alternative winner.
9. Excluded Participants
The following are not eligible to participate:
Public sector organisations or housing associations;
National or regional housebuilders or contractors;
Businesses with more than 15 employees;
Customers receiving bespoke, contract, or project pricing arrangements;
Merchants, resellers, or competitors of City Plumbing or Plumbing Trade Supplies;
Employees of the Highbourne Group, their immediate families, or agents;
Employees of agencies or suppliers directly associated with the Prize Draw.
10. Publication of Winners
The Promoter may publish or make available the surname and county of the winners to comply with regulatory requirements, including requests from the Advertising Standards Authority.
11. Amendment or Withdrawal
The Promoter reserves the right to amend, suspend, or withdraw the promotion at any time where necessary due to circumstances beyond its reasonable control.
12. Data Protection
Personal data will be processed in accordance with the Promoter’s Privacy Policy:
https://www.highbournegroup.co.uk/privacy-policy/13. Liability
Nothing in these terms excludes liability for death or personal injury caused by negligence.
Subject to this, the Promoter shall not be liable for any indirect or consequential loss arising from participation in the Prize Draw or use of the prize.
14. Governing Law
These terms and conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English courts.
15. Acceptance
Participation in the promotion constitutes acceptance of these terms and conditions.