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Commercial Boilers

City Plumbing offers a wide range of commercial boilers at highly competitive prices. Designed for larger properties with heat outputs of 70 kW or more, these boilers are built to meet high demands for heating and hot water.
What is a Commercial Boiler?
A commercial boiler is a heating system designed to meet the high demands of non-residential properties, such as office buildings, schools, hospitals, hotels, and large apartment blocks. Unlike domestic boilers, which are built for single-family homes, commercial boilers are significantly larger, more powerful, and designed for continuous, heavy-duty operation.
How Do Commercial Boilers Work? 
At its core, a commercial boiler works on the same principles as a domestic one: it heats water or generates steam, which is then circulated through a system of pipes to provide central heating and hot water. However, the scale and complexity are vastly different.
  • Higher Output: Commercial boilers have a much higher heat output, typically 70kW or more, to heat large areas and meet high hot water demand.
  • Durability and Reliability: They are built with more robust, heavy-duty components to withstand constant use and ensure reliable performance.
  • Efficiency: Modern commercial boilers are highly efficient, often using condensing technology to recover heat from flue gases and minimise energy waste, which is crucial for reducing running costs in a large building.
What Types of Commercial Boilers Are Available?
The type of commercial boiler used depends on the size and function of the building, as well as the available fuel source.
  1. Gas Condensing Boilers:
Most Common: These are the most widely used types of commercial boiler. They burn natural gas to heat water and are highly efficient due to their condensing technology.
Versatility: They're available in various sizes and configurations, including wall-hung and floor-standing models.
2. Modular Boilers:
Flexible and Scalable: Instead of one large boiler, a modular system uses multiple smaller boilers (modules) that work together.
Efficiency: This design is highly efficient because the system can activate only the modules needed to meet the current demand, rather than running a single large boiler at low capacity
3. Steam Boilers:
High-Pressure Applications: These are used for industrial applications or very large buildings, where steam is required for heating or other processes.
Energy-Intensive: While powerful, they're generally less efficient than modern hot water condensing boilers.
4. Oil-Fired Boilers:
Off-Gas-Grid: These are used in locations where a natural gas supply is not available. They require a large storage tank for the oil.
5. Biomass Boilers:
Renewable Energy: Biomass boilers burn organic matter like wood pellets, chips, or logs. They're a good choice for businesses focused on sustainability.
The Key Features of Commercial Boilers
Three of the most critical aspects of commercial boilers that differentiate them from their domestic counterparts include energy efficiency, robustness for heavy-duty use, alongside long warranties and strong documentation:
1. Energy Efficiency & Clean Air Regulations
Commercial boilers operate on a much larger scale, so their energy consumption and emissions have a significant impact. As a result, they are subject to strict regulations.
  • Condensing Technology: Modern commercial boilers are required to be highly efficient, and this is primarily achieved through condensing technology. They capture the heat from the flue gases that would otherwise be lost and use it to pre-heat the return water. This process results in efficiencies of 90% or more, leading to substantial savings on a business's energy bills.
  • Medium Combustion Plant Directive (MCPD): This is a key piece of European and UK legislation that came into force to regulate emissions from combustion plants, including boilers, with a thermal input of 1MW to 50MW. The MCPD sets strict emission limits for pollutants like nitrogen oxides (NOx​), sulfur dioxide (SO2​), and dust.
Implications: This means that commercial boilers must be designed with low-NOx​ burners or other technologies to meet these limits. Installers and building managers are responsible for registering their plant and ensuring ongoing monitoring to comply with these rules.
  • Chimney Height & Air Quality: The UK's Clean Air Act and local authority regulations govern the height of chimneys for commercial boilers. The purpose is to ensure that emissions are dispersed high enough to prevent them from becoming a nuisance or a danger to public health.
2. Robust for Heavy-Duty Use
Commercial boilers are engineered for constant, high-demand operation, often running 24/7 in buildings like hospitals. Their design reflects this need for durability.
  • Robust Materials:
Stainless Steel Heat Exchangers: Many modern commercial boilers use stainless steel for their heat exchangers. This material is highly resistant to corrosion, can withstand high temperatures and pressures, and is a key factor in ensuring a boiler's long lifespan.
Cast Iron or Steel: Traditional commercial boilers often used cast iron or steel. While they are very heavy and robust, they may not be as efficient in a modern condensing setup unless a secondary heat exchanger is used.
  • High Turndown Ratio: This is a crucial feature for commercial boilers. The turndown ratio is the difference between a boiler's maximum and minimum output. A high turndown ratio (e.g., 5:1 or more) allows the boiler to modulate its output to match the building's fluctuating heat demand. This prevents the boiler from cycling on and off excessively, which saves energy, reduces wear and tear, and improves efficiency.
Modular Systems: Instead of a single, massive boiler, many commercial systems use a modular (or cascade) arrangement of multiple smaller boilers. This offers several advantages:
Redundancy: If one boiler module fails, the others can continue to operate, ensuring the building doesn't lose all its heating.
Load Matching: The system can fire up only the number of modules required to meet the current demand, which is much more efficient than running a single large boiler at low capacity.
3. Long Warranties & Strong Documentation
Due to the significant investment and the critical nature of their function, commercial boilers are typically supported by comprehensive warranties and extensive documentation.
  • Warranty Length: Commercial boiler warranties are often longer than domestic ones. A standard warranty might be 2 to 5 years, but many manufacturers offer extended warranties on key components (like the heat exchanger) for 10 years or more, provided the boiler is regularly serviced by a qualified professional.
  • Strict Terms and Conditions: To keep the warranty valid, commercial boiler warranties have stringent conditions.
Annual Servicing: Regular, often annual, servicing by a certified engineer is a non-negotiable requirement.
System Water Quality: The water in the heating system must be treated and maintained to specific quality standards (e.g., within a certain pH range) to prevent corrosion and scale buildup. The use of system filters is often a requirement.
  • Comprehensive Documentation: Installers and operators must maintain a meticulous paper trail.
Commissioning Records: Detailed records of the initial setup and commissioning are required.
Maintenance Log: Every service visit and repair must be logged in a dedicated service book.
Technical Manuals: Commercial boilers come with extensive technical documentation, including wiring diagrams, fault codes, and detailed servicing instructions, which are essential for troubleshooting and maintenance.
Commercial Boilers Technical Advice
Selecting and installing a commercial boiler is a complex task that requires specialised knowledge.
  • Heat Loss Calculations: The first and most critical step is to accurately calculate the heat loss for the entire building. This determines the required boiler output (kW) to ensure the system is neither oversized (which wastes energy) nor undersized (which won't adequately heat the building).
  • Gas and Electrical Supply: The existing gas and electrical infrastructure must be able to support the new boiler's demands. This may require upgrades to gas meter size or pipework.
  • Flue Design: The flue system must be designed to safely vent combustion gases, with proper sizing and routing to comply with building regulations.
  • Hydraulic Separation: For some installations, a plate heat exchanger or hydraulic separator is required to separate the new boiler from the older, dirtier heating system. This protects the new boiler's components from sludge and debris.
  • Professional Expertise: Only qualified and experienced commercial heating engineers should work on these systems. They have the expertise to design, install, and commission a safe and efficient system.
Commercial Boilers Related Products
A commercial boiler installation often involves more than just the boiler itself. City Plumbing provides a sought-after Spares Finder where you can search and identify over a staggering 20,000 parts. 
Where to Start with Commercial Boilers
  1. Consult a Professional: Contact a qualified commercial heating company or an experienced consultant. They will conduct a full site survey and heat loss calculation.
  2. Define Your Needs: Be prepared to discuss your building's size, occupancy, hot water demand, and operational hours.
  3. Assess Your Budget: Understand that a commercial boiler is a significant investment, but the long-term energy savings from a modern, efficient system can be substantial.
  4. Request Multiple Quotes: Get at least three detailed quotes from different reputable companies. A good quote will outline all parts and labour, as well as the reasoning behind the recommended boiler type and size.
  5. Plan for the Future: Consider a boiler that is "hydrogen ready" or can integrate with renewable technologies like heat pumps. This will future-proof your investment.

What Types of Commercial Boilers Does City Plumbing Sell?

​City Plumbing is the home of heating and offers an exceptional selection of brand names for commercial boilers, including Ideal, Keston, Vericon, Viessmann, and Worcester Bosch, to name a few. With a range of boiler types and a choice of heat outputs, there’s a commercial boiler to suit all customers at City Plumbing.

Buy Commercial Boilers at City Plumbing

City Plumbing is the number one choice for local plumbers’ merchants, catering to all homeowners and installers working in the trade.​
With an incredible Trustpilot rating, a wealth of knowledge from four-plus decades of experience, and some of the most outstanding plumbing and heating products and advice, we make sure you can get the job done.​
Boasting over 350 branches nationwide, our prices remain the most competitive to further ensure you get all your projects finished on budget.
​With several Delivery Options and a Click & Collect service, if you’re looking for a City Plumbing near me, type your postcode into our branch locator to find your nearest City Plumbing Supplies.

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