- Our Leadership Team
Our Leadership Team
Dave Evans, Chief Executive Officer, Highbourne Group
Dave Evans is Chief Executive Officer of the Highbourne Group. Dave works closely with our owners, H.I.G and our non Executive board to lead all of our businesses in the group.
Dave has a wealth of experience as a senior retail business leader. Prior to joining the business, Dave worked across a variety of finance roles in the retail sector in the UK, Ireland and Australia, more specifically with Coles Group in Australia and Alliance Boots and Travis Perkins in the UK.
Dave recognises the importance of Diversity and Inclusion and is leading the business to be an even better place to work by building an open and collaborative workplace and culture.
Graeme Barnes, Chief Financial Officer
Graeme joined the previous owners, Travis Perkins in 2015 to run the Investor Relations function, expanding this in subsequent years to include the role of Group Treasurer, as well as leading the Group's Tax, Communications and Cash & Banking functions.
An experienced finance professional, Graeme is a qualified accountant as well as being a Fellow of the Association of Corporate Treasurers. Prior to joining the business, Graeme previously held roles in Investor Relations, Group Treasury and Manufacturing Operations at Rolls-Royce plc.
Darren Redwood, Operations Director
Darren Redwood joined the business in 2015 and is now the Operations Director responsible for all our City Plumbing/Plumbing Trade Supplies branches and showrooms across the UK and Ireland as well as the central customer service teams.
Starting as PTS Operations Director, in 2018 he moved into the role of Managing Director of the North Region of City Plumbing branches responsible for the day-to-day direction, P&L and strategic objectives of our branch network.
Darren joined the team with extensive previous experience in Operations and Supply Chain senior roles with organisations including Belron UK and O’Brien.
Darren’s main focus is to work with a really engaged and motivated team to continue partnering with customers, whilst delivering outstanding service and creating value for the business.
Steve Smith, Managing Director of Energy Efficiency, Electrical and Underfloor heating
Today Steve is the Managing Director of Energy Efficiency, Electrical and Underfloor heating and leads our journey to be the market leader in renewable and electrical customer propositions. Previously he took on the role of Managing Director Of Sales and led the sales teams for our branches and wholesale business. This included the National and Regional Sales Teams, the Regional Trading Hubs and the Estimating Offices.
Steve has been in the business since 2012 starting his career as Director of The Bathroom Showroom where he headed up the team to roll out the Bathroom Showroom proposition across the City Plumbing branch network and later progressed to Managing Director of The Bathroom Showroom. In 2017 he then became MD of the West Region, driving Branch performance across 112 branches.
Steve believes in building cross functional teams where every member of the team plays an equally important role and believes this is now required more than ever as the industry adapts to the change in how homes are heated and the move to renewable technologies.
Mark Trevorrow, IT Director
Mark joined the business as IT Director of the Plumbing and Heating division in July 2017.
Mark is a highly experienced IT director with extensive experience of delivering IT and process solutions into the fast-moving consumer goods (FMCG), food retail and retail industries. Mark is experienced in driving effective information systems and working as part of a management board to deliver commercial success.
Mark has held board level roles at a number of organisations including the Musgrave Group, one of Europe's largest food wholesalers.
Stuart Tosh, Supply Chain Director
Stuart has more than 20 years experience in supply chain management and fulfilment roles from a variety of blue chip organisations.
Stuart’s ethos is to work collaboratively with teams and stakeholders, to try out new ideas and measure results so improvements and efficiencies can be understood and exploited. Stuart’s vision is to make the supply chain a key differential for the brand and add value to the business and customers.
Dave Griggs, Managing Director of Spares
Dave is an experienced leader within our business having led a number of successful teams. Dave has taken on a variety of leadership and project management roles and was promoted to Regional Director at Benchmarx in 2008 before moving to City Plumbing in 2011 where he was responsible for the South East region.
In January 2020, Dave moved to his current role as Managing Director of Spares, responsible for the Spares strategy and proposition which includes the City Plumbing branch network. He’s also the Managing Director of Direct Heating Spares & National Shower Spares, both of whom operate in the wholesale and ecommerce arena under their own brands.
Parv Sangera, Managing Director of the Bathroom Showroom
Parv has been a part of the business since April 2014, initially as a Finance Manager and progressing to Head of Finance for BenchMarx Kitchens in 2016. Parv was given the opportunity to transform the branch network, including launching new store formats, reviewing the range, pricing, recruitment and overall setting of the five-year strategic budget.
Parv was appointed Central Operations Director for the Plumbing and Heating division in 2018. Parv excelled in this role, making significant improvements to the business including the execution of 22 range rollouts and installing a front-of-house retailing model for new branch openings, a first for our business.
Today Parv is responsible for the growth and development of The Bathroom Showroom, whilst overseeing and ensuring product availability, sales and excellent customer service, and ensuring that the business goals are centred around putting customers at the heart of every transaction.
James Saunders, HR Director
James joined the business in May 2021 to run the HR function across all our brands and to help the separation from Travis Perkins.
James spent his early career in strategy and transformation and has spent over 15 years developing and delivering people strategies for large and complex businesses. He spent 9 years with Vodafone as Head of HR and was Chief People Officer for Intu Properties before joining our business.
James has experience in multiple sectors including Financial Services, Telecoms, Technology, Property, Facilities Management and Retail.
James’s main focus is on building open, collaborative and commercial cultures.
Maxine Wiltshire-Frost, National Sales Director
Maxine joined the Plumbing Trade Supplies (PTS) business 12 years ago as the New Build Sector Director and was then promoted to Sales Director within 12 months to sit on the PTS board.
Maxine held a number of senior roles including Sales Director, Program Management Director and Renewables Director, responsible for building our Energy Efficiency business and now leads the national estimating and sales teams as Sales Director.
Prior to joining the business, Maxine worked for Twyford bathrooms, and held a variety of senior sales roles.
Maxine's aim is to build an industry leading team focused on excellence in customer management.
John Vaughan, Chief Customer Officer
John has been in the Plumbing and Heating Industry since he was 17, starting on the Trade Counters at HRPC, which became part of Wolseley in 1993. He then moved to PTS as the Southern Regional Managing Director, and when Travis Perkins bought the BSS Group, he moved over to our business as the Group Sales Director.
John became CEO of Adey in May 2015, before successfully driving the sale of the business to Polypipe in 2021. He then rejoined our business, as Senior Advisor to the Board before taking the Chief Customer Officer role in November 2021.
As Chief Customer Officer, John is responsible for the National Sales Teams, Marketing and Commercial departments, plus the Divisional Teams of Spares, DHS, NSS, the Underfloor Heating business, and Electrical and Energy Efficiency.
John's experience in the Industry is crucial to help deliver Highbourne Group’s key strategic initiatives for our customers and suppliers.
John’s main areas of focus is to give the team the right guidance and tools to deliver a customer experience that is second to none. He’s also working with key suppliers to ensure continuous supply and quality of service and delivery for the business.
David joined us in August 2021 and became a member of the Leadership Team as Commercial Director in December 2022. David has a wealth of knowledge and expertise of leading Commercial functions across both the Merchanting and Retail sectors with over 20 years of experience having worked at Travis Perkins, Pets at Home, Sainsbury’s, Marks and Spencer, Safeway and WHSmith.