You will receive an email to confirm your order and this will include the delivery branch's details should you wish to contact them. The order is received and processed by the closest branch to your delivery post code and they will contact you to arrange delivery at a convenient time.

The products will have specified an estimated number of days for delivery when you added them to your basket. Delivery times vary dependent on if the branch holds stock, they need to be ordered from our national distribution centres or if they need to be ordered direct from supplier. Please contact your delivery branch for more information.

When our driver arrives at your delivery address, you will be asked for a valid form of ID to confirm you are the person who made the order. This is either a valid UK driving licence or a passport.
You can send someone else to collect your goods but they will need to show the original email confirmation and a valid form of ID

For any amends to orders, please contact the branch you placed the order with using the contact information which can be found here. If you don't know which branch, then you can find out by viewing your order history.

Delivery is FREE on all orders over £50 ex VAT

For orders below £50 ex VAT, delivery is charged at £5 inc VAT