Terms & Conditions (for promotions prior to September 2022):
1. Offers are valid only for timescale between the dates shown in the individual terms and conditions on each promotion PDF.
2. All prices are correct at the time of going to press.
3. Merchants, Public Organisations, Local Authorities, Energy Schemes and British Gas are excluded from these offers.
4. All items subject to availability.
5. All photographs are used as a guide only and do not necessarily represent the products on offer.
6. City Plumbing Supplies reserve the right to alter prices, designs and performance of the products without notice.
7. City Plumbing Supplies assume no responsibility for typographical errors or omissions in the information contained in this leaflet.
8. Claims can only be accepted from Bona Fide Trade Customers.
9. The offer may not be used in conjunction with or in addition to any other discount voucher or offer.
10.We reserve the right to amend or withdraw this offer/promotion at any time without notice.
New Account Incentive
Terms and conditions: Offer applies to new customer accounts of City Plumbing Supplies Holdings Limited (company number 02489546) and Plumbing Trade Supplies (company number 01851210) between 26th February 2024 and 30th April 2024.
New trade credit accounts opened at certain branches will receive a 20% discount on all purchases made within the first 3 months of opening the account and new trade cash accounts opened at certain branches will receive a 10% discount on all purchases made within 3 months of opening the account ("Offer"). Customers will be unable to use the discount on purchases made in certain branches. These branches are detailed at the end of these terms.
Please note, the discount can sometimes take up to 3 days to load onto a customer's account.
The Offer is open to UK residents aged 18 or over. The following individuals/employees are excluded from the Offer:
existing credit account customers opening an additional credit account;
existing cash account customers opening an additional cash account.
accounts opened by public sector organisations or housing associations;
any and all accounts who are large (more than 15 employees);
national and regional house builder companies and / or contractors;
any and all current employees of Highbourne Group or the immediate families of such employees;
public sector or housing association employees; and
any and all employees of agencies or event suppliers or their families or agents of City Plumbing Supplies Holdings Limited.
Offer further excludes the following products sold by City Plumbing Supplies Holdings Limited:
All boilers
All boiler packs;
All copper products;
All power Tools;
All Smart Home products;
All cable products;
All solar products; and
All Air Source Heat Pumps;
Offer is only valid for orders placed within 3 months of the date of the new account opening.
In entering the Offer, you confirm that you are eligible to do so. Purchases invoiced and not paid in full when they fall due will not qualify. All purchases of goods, eligibility and accounts will be verified by City Plumbing Supplies Holdings Limited and Plumbing Trade Supplies to ensure compliance with these terms and qualifying criteria.
The Offer will be loaded onto the new credit/cash account upon opening with the applicable discount being available on that account for a period of 3 months from the date the new account is opened. Customers must use the new account to receive the discount and the discount will be applied automatically to all purchases (except excluded products, as detailed above) made through that account at the point of each transaction. All items are subject to availability. There is no cash alternative available. The reward is non-transferrable and only applies to the account opened.
This Offer cannot be used in conjunction with or in addition to any other Offer or discount. City Plumbing Supplies Holdings Limited reserves the right to amend or withdraw this Offer at any time on reasonable notice. By entering this promotion, all entrants will be deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited (company number 02489546), Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
Branches excluded are as follows:
4123 Barnstaple CPS
4228 Bideford CPS
6181 Bridgwater CPS
6511 Bude CPS
4109 Chard
4173 Exeter CPS
6375 Exeter PTS
1610 Helston CPS
4127 Launceston CPS
4250 Minehead CPS
2127 Newquay CPS
4508 Newton Abbot CPS
2188 Penzance CPS
4143 Plymouth CPS
4227 Redruth CPS
6172 St Austell CPS
4119 Taunton Cornishway CPS
4242 Taunton Priorswood CPS
4134 Tiverton CPS
2811 Torquay Broomhill CPS
4154 Torquay Lymington CPS
4245 Truro CPS
2345 Wadebridge CPS
4222 Weston-S-Mare Locking Rd
2384 Weston-S-Mare Vernon Court
4207 Yeovil
Data Protection and Publicity:
City Plumbing Supplies Holdings Limited will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
General:
City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the qualifying customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
These terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English courts. Registration of a new account will be deemed as acceptance of these terms.
Bathroom Sale (The Bathroom Showroom) 11th March - 13th April 2024
The information (including price) contained in the publication is correct and complete at the time of printing. All sale items are to be paid for in full between 11th March - 13th April. Discount only applies at point of purchase.
No cash alternative allowed. Offer cannot be used in conjunction with any other promotion, discount, voucher or offer. Offer available while stocks last. E&OE. Merchants, Public Organisations, Local Authorities, Energy Schemes, British Gas and all trade customers with an agreed special arrangement price valid for longer than the promotional period are excluded from these offers.
The Bathroom Showroom and City Plumbing Supplies trade under City Plumbing Supplies Holdings Limited, registered in England and Wales, company number 02489546. Registered office: Highbourne House, Eldon Way, Crick, Northants, NN6 7SL. JB3388 February
Bathroom Sale March-April - Free Accessories Promotion
Promotion Period: 00:00am on 11th March 2024 to 11:59pm on 13th April 2024 inclusive. Qualifying
Products: All bathroom and tile ranges sold by City Plumbing advertised for sale by the Promoter. Excluded Products: The Offer does not apply to products not within the City Plumbing Bathrooms or City Plumbing Tiles brochures. Offer: Purchase a minimum of £1000 (one thousand pounds) [exclusive] of VAT on Qualifying Products in one transaction and receive one free iflo accessory bundle for the Qualifying Products (the “Reward”) on [in store] purchases of the Qualifying Products (the “Qualifying Purchase”), purchased within the Promotion Period (the “Offer”). The Reward will be applied by the Showroom Manager to the Qualifying Purchase where no other discount voucher or offer is used by the customer or applies.
Eligibility: The Offer is only valid to credit customers that make the Qualifying Purchase during the Promotional Period (the “Qualifying Customer”). Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final. Qualifying Purchases invoiced and not paid in full during the Promotion Period will not qualify. Distribution of Reward: Rewards will be sent to the postal address of the account holder within 14 days of submitted application form and up to 30 days after the end of the Promotional Period.
The accessory bundle received may vary depending on what is in stock. We reserve the right to amend or withdraw this offer/promotion at any time without notice.
Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
Accounts opened by public sector organisations or housing associations; customers with internal and / or external contract support; any and all accounts for entities which have more than 15 employees;
National and regional house builder companies and / or contractors;
Any and all current employees of Highbourne Group or the immediate families of such employees;
Public sector or housing association employees;
Any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
Merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies);
Customers with internal and/or external contract support.
Promoter: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL
First Month Bonus Loyalty Sign Up
The following terms and conditions apply to our First Month Bonus Loyalty Sign Up offer for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
1. Promotional Period: 14 February 2024 to 31 March 2024 inclusive.
2. Offer: The “
Offer” is:(i) “
500 loyalty Points Offer” for any trade account customer which does not currently have a Loyalty Scheme account and which submits an application to sign up to the Promoter’s My City Plumbing Rewards loyalty scheme found here:
https://rewards. cityplumbing.co.uk/Account- Login?returnurl=%2f (the “
Loyalty Scheme”)
between 14 February 2024 to 31 March 2024 inclusive; plus(ii) “
Additional Offer” an additional 1500 loyalty points (
“Reward”) for any trade account customer that spends £250 within their first month in one or more transactions (the “
Qualifying Purchase”) (subject to clause 3.f.). (31st March – 30th April).
The receipt and use of any loyalty points is subject to the terms and conditions of the Loyalty Scheme which can be found here:
Terms and Conditions (cityplumbing.co.uk).
3. Eligibility:
a. (i) 500 loyalty Points Offer: qualifying for the 500 loyalty points – the 500 loyalty Points Offer is only valid to trade account customers who do not currently have a Loyalty Scheme account and submit an application to sign up to the Loyalty Scheme between 14 February 2024 to 31 March 2024 inclusive (the “Qualifying Customer”).
(ii) Additional Offer: qualifying for the additional 1,500 loyalty points – the Additional Offer is only valid for Qualifying Customers, which have successfully registered to the Loyalty Scheme and received receipt of the completed registration to the Loyalty Scheme from the Promoter in accordance with clause 3.d., who make a Qualifying Purchase within the Promotional Period.
b. The Offer cannot be retrospectively applied to any purchases made during the Promotional Period by a customer who is not a Qualifying Customer or has not successfully completed registration to the Loyalty Scheme between 14 February 2024 to 31 March 2024 inclusive and received receipt of the completed registration for the Loyalty Scheme from the Promoter in accordance with clause 3.d. at the time of the Qualifying Purchase.
c. Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and the eligibility terms of the Loyalty Scheme. All decisions by the Promoter are final.
d. The Promoter will confirm receipt of the completed registration to the Loyalty Scheme and notify the Qualifying Customer of any issues with the Loyalty Scheme registration form within 48 hours of the date of receipt of the completed Loyalty Scheme registration form by the participant.
e. If there are any issues with the Qualifying Customer’s Loyalty Scheme registration, the customer must rectify these issues following notification from the Promoter otherwise Qualifying Purchases will not be eligible for the Additional Offer until those issues are resolved.
f. Any Qualifying Purchases which are made during the Promotional Period but before the Qualifying Customer receives confirmation from the Promoter that their Loyalty Scheme account has been successfully opened will be eligible for the Additional Offer. g. If the customer does not receive confirmation from the Promoter that their Loyalty Scheme account has been successfully opened, the customer must contact the Promoter who will verify that the customer was a Qualifying Customer at the time of the Qualifying Purchase and apply the Reward to the Qualifying Customer’s Loyalty Scheme account once it has been successfully opened by the Promoter.
4. Maximum Number of Rewards: The Offer is limited to one Reward per Qualifying Customer during the Promotional Period.
5. New/Existing Customers:
(i) 500 loyalty Points Offer: - this offer is open to new and existing trade customers who do not currently have a Loyalty Scheme account and submit an application to sign up to our Loyalty Scheme between 14 February 2024 to 31 March 2024 inclusive.
(ii) Additional Offer: this offer is open to new and existing trade customers who do not currently have a Loyalty Scheme account and submit an application to sign up to our Loyalty Scheme between 14 February 2024 to 31 March 2024 inclusive prior to making a Qualifying Purchase during the Promotional Period in accordance with section 3 (Eligibility) above.
6. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
a) existing members of the Loyalty Scheme;
b) trade account customers in Scotland that have registered to a loyalty programme of the Promoter prior to the Promotional Period;
c) trade account customers of The Bathroom Showroom (a trading company of the Promoter) that have enrolled in a loyalty scheme with The Bathroom Showroom prior to the Promotional Period;
d) accounts opened by public sector organisations or housing associations;
e) any and all accounts for entities which have more than 15 employees;
f) national and regional house builder companies and / or contractors;
g) any and all current employees of Highbourne Group or the immediate families of such employees;
h) any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
i) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
j) customers with internal and/or external contract support.
7. Notification of Reward:
(i) 500 loyalty Points Offer:
within a reasonable time following the verification of registration to the Loyalty Scheme by the Promoter, the Promoter will notify the Qualifying Customer by email that their Loyalty Scheme account has been opened and that the 500 loyalty points will be automatically added to the Qualifying Customer’s Loyalty Scheme account as provided in the terms and conditions of the Loyalty Scheme found here:
Terms and Conditions (cityplumbing.co.uk).
(ii) Additional Offer: within a reasonable time following the verification by the Promoter that a Qualifying Purchase has been made in accordance with these terms subject to clause 3.f., the Promoter will notify the Qualifying Customer by email that the 1,500 loyalty points will be added to the Qualifying Customer’s Loyalty Scheme in accordance with the terms and conditions of the Loyalty Scheme found here:
Terms and Conditions (cityplumbing.co.uk).
8. Distribution of Reward: The Reward will be distributed as follows:
(i) 500 loyalty Points Offer
: the 500 loyalty points will be issued automatically in accordance with the terms and conditions of the Loyalty Scheme found here:
Terms and Conditions (cityplumbing.co.uk).
(ii) Additional Offer: the 1,500 loyalty points will be issued in accordance with the terms and conditions of the Loyalty Scheme found here:
Terms and Conditions (cityplumbing.co.uk).
Any issues with accessing or using the Reward should be raised with rewards@cityplumbing.co.uk. This must be done before expiry of the Reward.
9. Expiry of Reward: The validity of the loyalty points is detailed in the terms and conditions of the Loyalty Scheme which can be found here:
Terms and Conditions (cityplumbing.co.uk).
10. Terms and Conditions Relating to Use of the Reward: The terms relating to the loyalty points are detailed in the terms and conditions of the Loyalty Scheme which can be found here:
Terms and Conditions (cityplumbing.co.uk). If there are any inconsistencies or conflict between the terms of the Loyalty Scheme and these Terms and Conditions, these Terms and Conditions shall take precedence.
11. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
12. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
13. Amendment and Cancellation: We reserve the right to amend or withdraw this Offer/promotion at any time without notice.
14. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
15. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
16. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
17. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
March Mayhem Prize Draw
The following terms and conditions apply to our “March Mayhem” competition (the “March Mayhem”) for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
Promotion Period: 00:00am on 4 March 2024 to 11:59pm on 31 March 2024 inclusive.
Prize: the following products are available to win each week of the Promotion Period:
4 March 2024 – 10 March 2024 (“Week 1”)
6x Set of 4 780817 Prestige Pro 6W Fire Rated Downlight
10x Arctic Hayes Beanie Hats
5x Ideal Standard Water Bottle
1x T25+ Shower A7211AA
5x Bristan Goody bag
1x Bristan Pull Out Kitchen Tap (select from Bristan range available on
www.cityplumbing.co.uk1x Polypipe 100m x 15mm Pipe Coil
1x Wavin 100m x 15mm Pipe Coil
1x 625754 ARCTIC VPROM VORTEX PRO TORCH + MAPP GAS
2x Bosch 18V Brushless Twin Kit (669624)
2x Bosch 12V Flexclick (669628)
1x Mira Form Shower (either single or dual outlet)
5x Mira Goody bags containing travel mug, notepad and pen
5x Ring Video Doorbell (2nd Generation) 1080p Full HD - Satin Nickel
5x Ring Floodlight Cam Wired Plus Smart Home Security Camera - Black
5x Ring Indoor Cam (2Nd Gen) 2 Pack Black
5x Ring Alarm 5 Piece Kit (2nd Generation)
2x Google Nest Hello Video Doorbell (Wired) Smart Wifi Doorbell Camera Nc5100Gb (250053)
2x Google Nest Doorbell (Battery) Pro Edition Extended Warranty Smart Wifi Doorbell Camera Ga02268-Gb (585194)
1x Google Nest Home Smart Speaker (286766)
5x Google Nest Mini Chalk Smart Speaker Ga00638-Gb (464038)
1x iflo Golden Ticket: There are 5 product packages the customer can choose from:
- Package 1: iflo Penrith Thermostatic Bar Mixer Shower
- Package 2: iflo Aira Quadrant Shower Enclosure, 900 x 900mm
- Package 3: iflo Piddington Thermostatic Mixer Shower
- Package 4: iflo Rhea Suite which includes: Comfort Height WC Pan, Close Coupled Dual Flush Cistern, Soft Close Toilet Seat, 1TH 550mm Basin, Full Pedestal, Kota Basin Mixer and Kota Bath Shower Mixer
- Package 5: iflo Aliano Furniture pack which includes 600 x 380mm Two Door Base Unit, 600 x 380mm In-Line Basin, 2.4m Plinth, 600mm Mirror Box, x 2 Stainless Steel Bar Handle (available in White, Matt Graphite Grey, Oak or Matt Dove Grey)
Luceco OMU25134SL-PX – 25m Pro xt cable reel
12x £5 Greggs Voucher
10x £25 Love2Shop Voucher
5x £50 John Lewis Voucher
5x £50 Amazon Voucher
11 March 2024 – 17 March 2024 (“Week 2”)
6x Set of 4 780817 Prestige Pro 6W Fire Rated Downlight
10x Arctic Hayes Beanie Hats
5x Ideal Standard Water Bottle
1x T25+ Shower A7211AA
5x Bristan Goody bag
1x Bristan Pull Out Kitchen Tap (select from Bristan range available on
www.cityplumbing.co.uk1x Polypipe 100m x 15mm Pipe Coil
1x Wavin 100m x 15mm Pipe Coil
1x 625754 ARCTIC VPROM VORTEX PRO TORCH + MAPP GAS
2x Bosch 18V Brushless Twin Kit (669624)
2x Bosch 12V Flexclick (669628)
1x Mira Form Shower (either single or dual outlet)
5x Mira Goody bags containing travel mug, notepad and pen
5x Ring Video Doorbell (2nd Generation) 1080p Full HD - Satin Nickel
5x Ring Floodlight Cam Wired Plus Smart Home Security Camera - Black
5x Ring Indoor Cam (2Nd Gen) 2 Pack Black
5x Ring Alarm 5 Piece Kit (2nd Generation)
2x Google Nest Hello Video Doorbell (Wired) Smart Wifi Doorbell Camera Nc5100Gb (250053)
2x Google Nest Doorbell (Battery) Pro Edition Extended Warranty Smart Wifi Doorbell Camera Ga02268-Gb (585194)
1x Google Nest Home Smart Speaker (286766)
5x Google Nest Mini Chalk Smart Speaker Ga00638-Gb (464038)
1x iflo Golden Ticket: There are 5 product packages the customer can choose from:
- Package 1: iflo Penrith Thermostatic Bar Mixer Shower
- Package 2: iflo Aira Quadrant Shower Enclosure, 900 x 900mm
- Package 3: iflo Piddington Thermostatic Mixer Shower
- Package 4: iflo Rhea Suite which includes: Comfort Height WC Pan, Close Coupled Dual Flush Cistern, Soft Close Toilet Seat, 1TH 550mm Basin, Full Pedestal, Kota Basin Mixer and Kota Bath Shower Mixer
- Package 5: iflo Aliano Furniture pack which includes 600 x 380mm Two Door Base Unit, 600 x 380mm In-Line Basin, 2.4m Plinth, 600mm Mirror Box, x 2 Stainless Steel Bar Handle (available in White, Matt Graphite Grey, Oak or Matt Dove Grey)
Luceco LEXSF15B40-01 – solar floodlight
12x £5 Greggs Voucher
10x £25 Love2Shop Voucher
5x £50 John Lewis Voucher
5x £50 Amazon Voucher
18 March 2024 – 24 March 2024 (“Week 3”)
6x Set of 4 780817 Prestige Pro 6W Fire Rated Downlight
10x Arctic Hayes Beanie Hats
5x Ideal Standard Water Bottle
1x T25+ Shower A7211AA
5x Bristan Goody bag
1x Bristan Pull Out Kitchen Tap (select from Bristan range available on
www.cityplumbing.co.uk1x Polypipe 100m x 15mm Pipe Coil
1x Wavin 100m x 15mm Pipe Coil
1x 625754 ARCTIC VPROM VORTEX PRO TORCH + MAPP GAS
2x Bosch 18V Brushless Twin Kit (669624)
2x Bosch 12V Flexclick (669628)
1x Mira Form Shower (either single or dual outlet)
5x Mira Goody bags containing travel mug, notepad and pen
5x Ring Video Doorbell (2nd Generation) 1080p Full HD - Satin Nickel
5x Ring Floodlight Cam Wired Plus Smart Home Security Camera - Black
5x Ring Indoor Cam (2Nd Gen) 2 Pack Black
5x Ring Alarm 5 Piece Kit (2nd Generation)
2x Google Nest Hello Video Doorbell (Wired) Smart Wifi Doorbell Camera Nc5100Gb (250053)
2x Google Nest Doorbell (Battery) Pro Edition Extended Warranty Smart Wifi Doorbell Camera Ga02268-Gb (585194)
1x Google Nest Home Smart Speaker (286766)
5x Google Nest Mini Chalk Smart Speaker Ga00638-Gb (464038)
1x iflo Golden Ticket: There are 5 product packages the customer can choose from:
- Package 1: iflo Penrith Thermostatic Bar Mixer Shower
- Package 2: iflo Aira Quadrant Shower Enclosure, 900 x 900mm
- Package 3: iflo Piddington Thermostatic Mixer Shower
- Package 4: iflo Rhea Suite which includes: Comfort Height WC Pan, Close Coupled Dual Flush Cistern, Soft Close Toilet Seat, 1TH 550mm Basin, Full Pedestal, Kota Basin Mixer and Kota Bath Shower Mixer
- Package 5: iflo Aliano Furniture pack which includes 600 x 380mm Two Door Base Unit, 600 x 380mm In-Line Basin, 2.4m Plinth, 600mm Mirror Box, x 2 Stainless Steel Bar Handle (available in White, Matt Graphite Grey, Oak or Matt Dove Grey)
Luceco LILH15P65-01 – headtorch
12x £5 Greggs Voucher
10x £25 Love2Shop Voucher
5x £50 John Lewis Voucher
5x £50 Amazon Voucher
25 March 2024 – 31 March 2024 (“Week 4”)
6x Set of 4 780817 Prestige Pro 6W Fire Rated Downlight
10x Arctic Hayes Beanie Hats
5x Ideal Standard Water Bottle
1x T25+ Shower A7211AA
5x Bristan Goody bag
1x Bristan Pull Out Kitchen Tap (select from Bristan range available on
www.cityplumbing.co.uk1x Polypipe 100m x 15mm Pipe Coil
1x Wavin 100m x 15mm Pipe Coil
1x 625754 ARCTIC VPROM VORTEX PRO TORCH + MAPP GAS
2x Bosch 18V Brushless Twin Kit (669624)
2x Bosch 12V Flexclick (669628)
1x Mira Form Shower (either single or dual outlet)
5x Mira Goody bags containing travel mug, notepad and pen
5x Ring Video Doorbell (2nd Generation) 1080p Full HD - Satin Nickel
5x Ring Floodlight Cam Wired Plus Smart Home Security Camera - Black
5x Ring Indoor Cam (2Nd Gen) 2 Pack Black
5x Ring Alarm 5 Piece Kit (2nd Generation)
2x Google Nest Hello Video Doorbell (Wired) Smart Wifi Doorbell Camera Nc5100Gb (250053)
2x Google Nest Doorbell (Battery) Pro Edition Extended Warranty Smart Wifi Doorbell Camera Ga02268-Gb (585194)
1x Google Nest Home Smart Speaker (286766)
5x Google Nest Mini Chalk Smart Speaker Ga00638-Gb (464038)
1x iflo Golden Ticket: There are 5 product packages the customer can choose from-
- Package 1: iflo Penrith Thermostatic Bar Mixer Shower
- Package 2: iflo Aira Quadrant Shower Enclosure, 900 x 900mm
- Package 3: iflo Piddington Thermostatic Mixer Shower
- Package 4: iflo Rhea Suite which includes: Comfort Height WC Pan, Close Coupled Dual Flush Cistern, Soft Close Toilet Seat, 1TH 550mm Basin, Full Pedestal, Kota Basin Mixer and Kota Bath Shower Mixer
- Package 5: iflo Aliano Furniture pack which includes 600 x 380mm Two Door Base Unit, 600 x 380mm In-Line Basin, 2.4m Plinth, 600mm Mirror Box, x 2 Stainless Steel Bar Handle (available in White, Matt Graphite Grey, Oak or Matt Dove Grey)
Luceco WBXBFG10B-MP – weatherproof box with 4g 10m extension
12x £5 Greggs Voucher
10x £25 Love2Shop Voucher
5x £50 John Lewis Voucher
5x £50 Amazon Voucher
3. Draw Dates: The prize draw for each week during the Promotion Period will take place on the following dates of each week:
14 March 2024 for Week 1;
21 March 2024 for Week 2;
28 March 2024 for Week 3; and
4 April 2024 for Week 4.
4. How to enter the March Mayhem Prize Draw: Entrants must be an existing trade account customer and spend a minimum of £50 in one transaction within the Promotion Period through their trade account (the “Qualifying Purchase”) for one entry into the Weekly Prize Draw (subject to clause 5 (Eligibility) below). Only seven entries per person per Week (as defined later in this clause 4) during the Promotion Period is permitted with the “Week” being each consecutive 7 day period during the Promotion Period commencing on the first day of the Promotion Period.
5. Eligibility:
a) Once the Promoter has verified that a Qualifying Purchase has been made, the trade account customer will be emailed confirmation that they have made a Qualifying Purchase.
b) In order to participate in the Weekly Prize Draw, all trade account customers must be signed up to the Promoter’s My City Plumbing Rewards loyalty scheme found here: https://rewards.cityplumbing.co.uk/Account-Login?returnurl=%2f (the “Loyalty Scheme”) or sign up to join the Loyalty Scheme in accordance with clause 5c).
c) Trade account customers who receive email confirmation that they have made a Qualifying Purchase and are not signed up to the Promoter’s Loyalty Scheme must submit an application to sign up to join the Loyalty Scheme by 5pm on the first Monday following each Week for entry into the Weekly Prize Draw. For example, a trade account customer who makes a Qualifying Purchase on 5 March 2024 must have submitted an application to sign up to the Loyalty Scheme by 5pm on Monday 11 March 2024 for entry into the Week 1 Weekly Prize Draw.
d) The Promoter will confirm receipt of the completed registration to the Loyalty Scheme and notify the customer of any issues with the Loyalty Scheme registration form within 48 hours of the date of receipt of the completed Loyalty Scheme registration form by the customer.
e) If there are any issues with the customer’s Loyalty Scheme registration, the customer must rectify these issues following notification from the Promoter otherwise Qualifying Purchases will not be eligible for entry into the Weekly Prize unless those issues are resolved prior to the Draw Date for the corresponding Week in which the Qualifying Purchase was made.
f) If the customer does not receive confirmation from the Promoter that their Loyalty Scheme account has been successfully opened within 48 hours of submission of the Loyalty Scheme registration form, the customer must contact the Promoter at
rewards@cityplumbing.co.uk and the Promotor can assist the customer with any issues
g) Qualifying Purchases will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final.
h) Trade account customers registration to the Loyalty Scheme will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final.
i) Qualifying Purchases invoiced and not paid in full during the Week will not qualify for a Qualifying Purchase nor entry into the Weekly Prize Draw.
6. New/Existing Customers: this Weekly Prize Draw is open to existing trade customers who have an existing Loyalty Scheme account or who submit an application and successfully sign up to the Promotor’s Loyalty Scheme in accordance with clause 5 (Eligibility) above.
7. Excluded Participants: The Weekly Prize Draw is open to UK residents aged 18 or over excluding:
a) Accounts opened by public sector organisations or housing associations;
b) Any and all accounts for entities which have more than 15 employees;
c) National and regional house builder companies and / or contractors;
d) Any and all current employees of Highbourne Group Limited (Co No 06216887) or any companies in its Group, or the immediate families of such employees;
e) Merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
f) Customers with internal and/or external contract support.
8. Notifying the Winner: The Weekly Prize Draw winners will be selected at random by an impartial individual on the Draw Dates.
The Promoter will notify each Weekly Prize Draw winner via the email address linked to their Loyalty Scheme account on the Draw Dates to inform them that they have won the Prize. The successful entrant must provide a postal address for the Prize to be sent to. The Promoter reserves the right to re-draw the Weekly Prize Draw if the winner cannot reasonably be contacted within 7 days and / or does not provide the Promoter with a postal address to send the Prize to within an additional 7 days of being contacted.
9. Distribution of Prize: The prizes to be awarded in each Week of the Promotion Period are as detailed in clause 2. The Prize will be distributed by post to the Weekly Prize Draw winner at the address provided by the recipient. The Promoter reserves all rights to disqualify you if your conduct is contrary to the spirit or intention of the prize competition. The Prize to be delivered is supplied by the Promoter.
10. Award of Prize: The Promoter shall either publish or make available information that indicates that a valid award took place. The decision of the Promoter regarding any aspect of the Weekly Prize Draw is final and binding and no correspondence will be entered into regarding it.
11. No Alternatives to the Prize: No cash alternative is available to the Prize.
12. Acceptance of Terms and Conditions: By entering this Weekly Prize Draw, all participants will be deemed to have accepted and be bound by these terms and conditions.
13. Amendment and Cancellation: If circumstances arise that are beyond the reasonable control of the Promoter, we reserve the right to amend or withdraw this offer / promotion at any time without notice.
14. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. Details of the winner including their surname and county will be available on written request by any regulatory authorities, including the Advertising Standards Authority.
15. Liability: The Promoter shall under no circumstances whatsoever be liable to the prize winner in respect of the Prize, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer. The Promoter shall not be responsible or liable for any entries which are not received for any reason.
16. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
Rewards Boiler Offer - Terms & Conditions
The following terms and conditions apply to our Power Points offer detailed below for
trade account customers of City Plumbing Supplies Holdings Limited (company
number 02489546) (the “Promoter”):
1. Promotional Period: 1 February 2024 to 29 February 2024 inclusive.
2. Offer: The offer is: (i) £20 worth of Rewards points, 2,000 points, on non-Ideal boiler purchases and £40 worth of points, 4,000 points, on Ideal boilers (“Reward”) for any trade account customer that is a member of the Promoter’s loyalty scheme found here: (the “Loyalty Scheme”) and makes a Qualifying Purchase (as defined below) within the Promotional Period (the “Offer”). The receipt and use of any loyalty points is subject to the terms and conditions of the Loyalty Scheme which can be found here.
3. Qualifying Purchase: Any single transaction purchase made instore or online by a
Qualifying Customer (as defined below) on any central heating Boiler which is
identified by the Promoter as being eligible for the Offer using stickers or such other
visible identification markings during the Promotional Period.
4. Eligibility:
a. The Offer is only valid to trade account customers that are existing members of the
Loyalty Scheme or those that sign up to the Loyalty Scheme during the Promotional
Period prior to making any Qualifying Purchase (the “Qualifying Customer”).
b. This offer cannot be retrospectively applied to any purchases made during the
Promotional Period by a customer who was not a member of the Loyalty Scheme at the
time of the Qualifying Purchase.
c. Qualifying Customers will be verified by the Promoter to confirm eligibility and
compliance with these terms and the eligibility terms of the Loyalty Scheme. All
decisions by the Promoter are final.
d. For any customers that join the Loyalty Scheme during the Promotional Period:
i. the Reward will be issued on any Qualifying Purchases made after the Promoter has
confirmed receipt of the completed registration;
ii. the Promoter will confirm receipt of the completed registration to the Loyalty
Scheme and notify the Qualifying Customer of any issues with the Loyalty Scheme
registration form within 48 hours of receiving the completed Loyalty Scheme
registration form by the participant;
iii. if there are any issues with the Loyalty Scheme registration, the customer must
rectify these issues following notification from the Promoter otherwise Qualifying
Purchases will not be eligible until those issues are resolved.
5. Maximum Number of Rewards: The maximum number of Rewards a Qualifying
Customer can obtain during the Promotional Period is limited to five boiler purchases.
6. New/Existing Customers: This offer is open to both new and existing trade
customers provided that they are or become Loyalty Scheme members prior to making
a Qualifying Purchase during the Promotional Period in accordance with Section 4
(Eligibility) above.
7. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
a) accounts opened by public sector organisations or housing associations;
b) any and all accounts for entities which have more than 15 employees
c) national and regional house builder companies and / or contractors;
d) any and all current employees of Highbourne Group or the immediate families of
such employees; public sector or housing association employees;
e) any and all employees of agencies or event suppliers or their families or agents with
City Plumbing Supplies Holdings Limited; City Plumbing Supplies Holdings Limited –
Loyalty Scheme £20 worth of points on central heating boiler/ £40 worth of points on
Ideal boiler SKUs
f) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings
Limited and/or Plumbing Trade Supplies); and
g) customers with internal and/or external contract support.
8. Notification of Reward: The Reward will automatically be added to Qualifying
Customer’s trade account within 24 hours of a Qualifying Purchase being made in
accordance with these terms. The Reward will be limited to Qualifying Purchases only.
All other purchases within the same transaction will be allocated single points as
normal.
9. Expiry of Reward: The validity of the Reward is detailed in the terms and conditions
of the Loyalty Scheme which can be found here.
10. One Offer at a Time: The Offer may not be used in conjunction with or in addition
to any other discount voucher or offer.
11. No Alternatives to the Reward: No cash alternative available and the Reward is
non- transferrable. The Offer is subject to the availability of products and the
Promoter makes no guarantee that any or all of the products that make up a Qualifying
Purchase will be available at all times during the Promotional Period.
12. Acceptance of Terms and Conditions: By using this Offer, all participants will be
deemed to have accepted and be bound by these terms and conditions.
13. Amendment and Cancellation: We reserve the right to amend or withdraw this
Offer at any time without notice.
14. Data Protection: We will only process your personal information as set out in the
Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
15. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances
whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in
contract, tort (including negligence), breach of statutory duty, or otherwise, for any
indirect or consequential loss arising under or in connection with the Offer.
16. Jurisdiction and Law: These terms and conditions shall be governed by English law,
and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
17. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number:
02489546, Registered Office: Highbourne House, Eldon Way, Crick,
Northamptonshire, NN6 7SL.
Power Points Offer - Terms & Conditions
The following terms and conditions apply to our Power Points offer detailed below for
trade account customers of City Plumbing Supplies Holdings Limited (company
number 02489546) (the “Promoter”):
1. Promotional Period: 1 February 2024 to 29 February 2024 inclusive.
2. Offer: The offer is: (i) triple points (“Reward”) for any trade account customer that is
a member of the Promoter’s loyalty scheme found here: (the “Loyalty Scheme”) and
makes a Qualifying Purchase (as defined below) within the Promotional Period (the
“Offer”). The receipt and use of any loyalty points is subject to the terms and conditions
of the Loyalty Scheme which can be found here.
3. Qualifying Purchase: Any single or multi transaction purchase(s) of £150 made
instore or online by a Qualifying Customer (as defined below) on any Hep2o, Polypipe
and Speedfit plastic fittings and piping, which is identified by the Promoter as being
eligible for the Offer using stickers or such other visible identification markings during
the Promotional Period.
4. Eligibility:
a. The Offer is only valid to trade account customers that are existing members of the
Loyalty Scheme or those that sign up to the Loyalty Scheme during the Promotional
Period prior to making any Qualifying Purchase (the “Qualifying Customer”).
b. This offer cannot be retrospectively applied to any purchases made during the
Promotional Period by a customer who was not a member of the Loyalty Scheme at the
time of the Qualifying Purchase.
c. Qualifying Customers will be verified by the Promoter to confirm eligibility and
compliance with these terms and the eligibility terms of the Loyalty Scheme. All
decisions by the Promoter are final.
d. For any customers that join the Loyalty Scheme during the Promotional Period:
i. the Reward will be issued on any Qualifying Purchases made after the Promoter has
confirmed receipt of the completed registration;
ii. the Promoter will confirm receipt of the completed registration to the Loyalty
Scheme and notify the Qualifying Customer of any issues with the Loyalty Scheme
registration form within 48 hours of receiving the completed Loyalty Scheme
registration form by the participant;
iii. if there are any issues with the Loyalty Scheme registration, the customer must
rectify these issues following notification from the Promoter otherwise Qualifying
Purchases will not be eligible until those issues are resolved.
5. Maximum Number of Rewards: There is no maximum number of Rewards a
Qualifying Customer can obtain during the Promotional Period.
6. New/Existing Customers: This offer is open to both new and existing trade
customers provided that they are or become Loyalty Scheme members prior to making
a Qualifying Purchase during the Promotional Period in accordance with Section 4
(Eligibility) above.
7. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
a) accounts opened by public sector organisations or housing associations;
b) any and all accounts for entities which have more than 15 employees
c) national and regional house builder companies and / or contractors;
d) any and all current employees of Highbourne Group or the immediate families of
such employees; public sector or housing association employees;
e) any and all employees of agencies or event suppliers or their families or agents with
City Plumbing Supplies Holdings Limited; City Plumbing Supplies Holdings Limited –
Loyalty Scheme triple points on Hep2o, Polypipe and Speedfit plastic fittings and
piping SKUs
f) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings
Limited and/or Plumbing Trade Supplies); and
g) customers with internal and/or external contract support.
8. Notification of Reward: The Reward will automatically be added to Qualifying
Customer’s trade account within 24 hours of a Qualifying Purchase being made in
accordance with these terms. The Reward will be limited to Qualifying Purchases only.
All other purchases within the same transaction will be allocated single points as
normal.
9. Expiry of Reward: The validity of the Reward is detailed in the terms and conditions
of the Loyalty Scheme which can be found here.
10. One Offer at a Time: The Offer may not be used in conjunction with or in addition
to any other discount voucher.
11. No Alternatives to the Reward: No cash alternative available and the Reward is
non- transferrable. The Offer is subject to the availability of products and the
Promoter makes no guarantee that any or all of the products that make up a Qualifying
Purchase will be available at all times during the Promotional Period.
12. Acceptance of Terms and Conditions: By using this Offer, all participants will be
deemed to have accepted and be bound by these terms and conditions.
13. Amendment and Cancellation: We reserve the right to amend or withdraw this
Offer at any time without notice.
14. Data Protection: We will only process your personal information as set out in the
Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
15. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances
whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in
contract, tort (including negligence), breach of statutory duty, or otherwise, for any
indirect or consequential loss arising under or in connection with the Offer.
16. Jurisdiction and Law: These terms and conditions shall be governed by English law,
and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
17. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number:
02489546, Registered Office: Highbourne House, Eldon Way, Crick,
Northamptonshire, NN6 7SL.
City Plumbing Supplies Holdings Limited - Samsung Heat Pump Promotion
The following terms and conditions apply to our Samsung Heat Pump Promotion for customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the "Promoter"):
1. Promotion Period: 12:00am on 1st January 2024 to 29th February 2024 (inclusive).
2. Qualifying Products: The selected Samsung HTQ Heat Pumps detailed
HERE as being eligible for the Offer described below.
3. Offer: The offer is a free Samsung Freestyle Projector ("Reward") for each Qualifying Customer that makes a Qualifying Purchase and completes the form described in paragraph 7 below. The Offer is only available during the Promotion Period and is subject to availability.
4. Eligibility:
The Offer is only valid on purchases of a Qualifying Product instore or online during the Promotion Period ("Qualifying Purchase") by retail or trade account customers that make a Qualifying Purchase during the Promotion Period (the "Qualifying Customer").
Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final.
Qualifying Purchases invoiced and not paid in full during the Promotion Period will not qualify.
The Offer cannot be applied retrospectively.
5. Maximum Number of Rewards: Each Qualifying Customer is entitled to one Reward.
6. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
accounts opened by public sector organisations or housing associations;
any and all accounts for entities which have more than 15 employees
national and regional house builder companies and / or contractors;
any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies);
customers with internal and/or external contract support;
British Gas;
Energy schemes; and
any trade customers with an agreed special arrangement price.
7. Claiming the Reward: Qualifying Customers must complete the form (LINKED HERE) within one month from the date of the Qualifying Purchase in order to receive the Reward. The Promoter will confirm and distribute the Reward within 90 days of the form being completed. All details on the form must be completed correctly and accurately to avoid any issues with the Reward. If the Promoter cannot verify a Qualifying Purchase or Qualifying Customer, it may refuse to provide the Reward.
8. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer.
9. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
10. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
11. Amendment and Cancellation: We reserve the right to amend or withdraw this Offer at any time without notice.
12. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
13. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the qualifying customer in respect of the offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
14. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
Offer: 10% Off Next Online Order
The following terms and conditions apply to the Offer: 1. The Offer is 10% off any online order between the value of £50 - £1000 ex VAT (“Offer”). 2. The Offer is available for 30 days from receipt of the first email containing the promotional code. (“Offer Period”). 3. The Offer is only valid on purchases online or through our app and where we have provided a promotional code to you. The promotional code will need to be entered at the checkout in order for the Offer to be applied. 4. The promotional code can only be redeemed once. 5. All items are subject to availability. 6. The Offer excludes boilers, boiler flues and accessories, cable, copper pipe and may not be used in conjunction with or in addition to any other discount voucher or offer. 7. No cash alternative available and the code is not transferable. 8. This Offer is open to UK residents aged 18 or over (excluding those persons set out in clause 9 below). 9. The following are excluded from participating in the Offer: a) accounts opened by public sector organisations or housing associations; b) any and all accounts for entities which have more than 15 employees; c) national and regional house builder companies and / or contractors; d) any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; e) any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; f) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and g) customers with internal and/or external contract support. 10. For the avoidance of doubt this Offer is not available on products purchased instore or by telephone. 11. By using this offer, the customer will be deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL. We reserve the right to amend or withdraw this offer/promotion at any time without notice. 12. We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. By participating in this offer, all participants will be deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the qualifying customer in respect of the offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the offer. 13. These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
Offer: 5% Off Next Online Order
The following terms and conditions apply to the Offer: 1. The Offer is 5% off any online order between the value of £50 - £1000 ex VAT (“Offer”). 2. The Offer is available for 14 days from receipt of the first email containing the promotional code. (“Offer Period”). 3. The Offer is only valid on purchases online or through our app and where we have provided a promotional code to you. The promotional code will need to be entered at the checkout in order for the Offer to be applied. 4. The promotional code can only be redeemed once. 5. All items are subject to availability. 6. The Offer excludes boilers, boiler flues and accessories, cable, copper pipe and may not be used in conjunction with or in addition to any other discount voucher or offer. 7. No cash alternative available and the code is not transferable. 8. This Offer is open to UK residents aged 18 or over (excluding those persons set out in clause 9 below). 9. The following are excluded from participating in the Offer: a) accounts opened by public sector organisations or housing associations; b) any and all accounts for entities which have more than 15 employees; c) national and regional house builder companies and / or contractors; d) any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; e) any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; f) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and g) customers with internal and/or external contract support. 10. For the avoidance of doubt this Offer is not available on products purchased instore or by telephone. 11. By using this offer, the customer will be deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL. We reserve the right to amend or withdraw this offer/promotion at any time without notice. 12. We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. By participating in this offer, all participants will be deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the qualifying customer in respect of the offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the offer. 13. These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
Grant UK Free Assisted Set Up with first time Aerona3 Heat Pump Purchases through City
Plumbing Supplies
(1st January 2024 – 30th June 2024)
Please read these Terms and Conditions carefully regarding the free assisted set up being offered by
Grant UK to City Plumbing Supplies customers who purchase and install their first Aerona3 air source
heat pump during the promotional period. The promotion is being organised by Grant Engineering
(UK) Ltd and City Plumbing Supplies.
1. This promotion is open to heating engineers and installers only and is available in the mainland
UK only (Northern Ireland, Isle of Man, Channel Islands and Scilly Islands are excluded).
2. Grant Engineering (UK) Ltd and City Plumbing Supplies employees (and their families),
printers, agents and suppliers are not eligible for the promotion.
3. The service of a free assisted heat pump set up will be provided by an employee of Grant
Engineering (UK) Ltd. This service will only be eligible on first-time purchases of Grant Aerona3
Air Source Heat Pumps purchased through City Plumbing Suppliers between 1st January 2024
and 30th June 2024.
a. The free assisted heat pump set up will be provided on eligible Aerona3 heat pumps
purchased during the promotional period.
b. The free assisted heat pump set up will be provided on eligible Aerona3 heat pumps
installed between 1st January 2024 and 31st July 2024.
c. The free assisted heat pump set up will be provided to City Plumbing Supplies
customers who are purchasing their first Grant Aerona3 heat pump through this
merchant. Customers who have previously purchased a Grant Aerona3 heat pump
through City Plumbing Supplies will not be eligible for this promotion.
d. Only Grant Aerona3 air source heat pumps purchased during the promotional period
(1st January 2024 – 30th June 2024) are eligible for this promotion. Grant Aerona3
heat pumps purchased outside of the promotion will not be eligible.
4. Grant Engineering (UK) Ltd reserve the right to request a proof of purchase for eligible Grant
Aerona3 heat pumps. City Plumbing Supplies reserve the right to cross reference customer
accounts and previous purchase history to verify the eligibility of purchases.
5. The use of false purchase information will result in disqualification from the promotion.
6. The installing engineer must be the purchaser of the eligible Aerona3 air source heat pump
from City Plumbing Supplies. If the individual who purchases the product is different to the
installing engineer, the purchase will not be eligible for this promotion.
7. The service of a free assisted heat pump set up provided by Grant Engineering (UK) Ltd will
include the following:
a. Support with setting up the heat pump controller settings
b. Support with setting the design flow temperature
c. Support with setting the ambient temperature
d. Support with inputting the design heat loss calculated prior to the installation
e. Support with checking the antifreeze requirements
f. Support with setting up meter ready requirements for MCS compliance
g. Support with setting up the legionella regime
h. Support with explaining the controls and heat operation to the end-user/homeowner
i. Please note, the free assisted heat pump set up does not include the commissioning of
a Grant Aerona3 air source heat pump. It will be the responsibility of the installing
engineer to commission the unit and complete the necessary notifications to Building
Control.
8. To book the service of a free assisted heat pump set up, following an eligible purchase, the
customer will need to contact Grant Engineering (UK) Ltd directly. The customer will need to
contact their local Grant Engineering (UK) Ltd Area Sales Manager (contact details can be
found via www.grantuk.com/professional/support) to request an on-site free assisted heat
pump set up.
a. The installing engineer must supply the Grant Engineering (UK) Ltd with all of the
following information:
Version 1.0 (Updated 13th October 2023)
i. Complete address for the installation site
ii. Serial number of the air source heat pump being installed
iii. Model of the air source heat pump being installed
iv. Copy of the proof of purchase supplied by City Plumbing Supplies
b. The installing engineer needs to allow up to 4 weeks from the date of purchase to
receive a confirmed date for their free assisted heat pump set up.
c. A representative from Grant Engineering (UK) Ltd can only attend site to carry out the
free assisted heat pump set up once the installing engineer has fully completed the
central heating system including the heat pump installation.
d. The installing engineer must be present onsite when Grant Engineering (UK) Ltd carry
out the free assisted heat pump set up. If the installing engineer is not present, the
assisted heat pump set up will not be carried out.
e. Grant Engineering (UK) Ltd will only attend an eligible Aerona3 air source heat pump
for the free assisted heat pump set up on one occasion. No return visits are available.
f. If Grant Engineering (UK) Ltd need to cancel a confirmed free assisted heat pump set
up, they will notify the installing engineer at the earliest opportunity and re-arrange
an alternative, mutually convenient date.
g. If the installing engineer needs to cancel a confirmed free assisted heat pump set up,
they must notify Grant Engineering (UK) Ltd at the earliest opportunity. If an
alternative date can be offered, Grant Engineering (UK) Ltd will reschedule the free
assisted heat pump service but this cannot be guaranteed. If the representative from
Grant Engineering (UK) Ltd is already on site at the confirmed free assisted heat pump
set up when the installing engineer cancels, rescheduling this free service will not be
available.
9. Installations must take place at locations in the mainland UK only – installations in Northern
Ireland, Isle of Man, Channel Islands and Scilly Islands are not eligible for this promotion.
10. The promotion includes the free assisted set up of one eligible Grant Aerona3 air source heat
pump per customer and there is no cash alternative.
11. Onsite expenses or remedial work needed on the installation are excluded.
12. Grant Engineering (UK) Ltd reserves the right to have the final decision regarding all matters
relating to the promotion.
13. Grant Engineering (UK) Ltd reserves the right to amend or cancel the promotion without notice.
Any changes to the promotion will be fully explained to all eligible customers via City
Plumbing Supplies.
14. All installing engineers claiming through the promotion must be aged 18 years or over. Proof
of identity and age may be required.
15. The conditions are as stated, are not transferable to another individual and no other
alternatives will be offered.
16. Any tax liability arising from this promotion will be the responsibility of the installer.
17. Grant Engineering (UK) Ltd reserve the right to amend or alter the terms of this promotion at
any time. Promotional conditions may be modified or withdrawn at any time.
18. Where applicable, the decisions made by Grant Engineering (UK) Ltd are final based on the
criteria set out in the promotion and no correspondence will be entered into over the decision.
19. Grant Engineering (UK) Ltd is the promoter. Frankland Road, Blagrove, Swindon, Wiltshire,
SN5 8YG. 01380 736920. info@grantuk.com. (Company No. 03196757; VAT No.
675857181)
20. In the event of discrepancy between these standard Terms and Conditions and the details in
the promotional material (or any other terms and conditions provided/referred to at the time
of entry), the details of the promotional material (and any other terms and conditions
provided/referred to at the time of entry) shall prevail.
21. Further information on how Grant Engineering (UK) Ltd handle personal data can be found
here www.grantuk.com/privacy-policy. Further information on how City Plumbing handle
personal data can be found here www.cityplumbing.co.uk/content/privacy-policy.
Air Source Heat Pump Free Feet Voucher
The following terms and conditions apply to our Air Source Heat Pump Kit builder Free Air Source Heat Pump Feet voucher offer for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
Promotional Period: 2nd January 2024 to 31st March 2024 inclusive.
Offer: The offer is a discount code to receive free air source heat pump feet (645702 - Strutfoot 600mm Rubber ASHP Feet x 2 or 645699 - Strutfoot 600mm Rubber ASHP Feet x 3) on the Air Source Heat Pump Kit Builder when purchased online, using the code KITBUILDERFREEBIE, by any credit or trade cash account customer through their account on the Promoter’s website using the link found here: https://www.cityplumbing.co.uk/content/air-source-heat-pump-kit-builder-tool (the “Qualifying Purchase”) within the Promotional Period (the “Offer”).
Eligibility:
The Offer is only valid to credit or trade cash account customers that make the Qualifying Purchase during the Promotional Period (the “Qualifying Customer”).
Qualifying Customers and the Qualifying Purchase will be verified by the Promoter to confirm eligibility and compliance with these terms and conditions. All decisions by the Promoter are final.
The Promoter may cancel or refuse any use of the Offer where the eligibility criteria has not been met.
Maximum Number of Offers: Each Qualifying Customer may redeem the offer multiple times during the Promotional Period. Any returns of the Qualifying Purchase during or after the Promotional Period will result in the Offer being deemed used and the Qualifying Customer may not redeem the Offer again.
New/Existing Customers: This Offer is open to both new and existing credit and trade cash account customers.
Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
accounts opened by public sector organisations or housing associations;
any and all accounts for entities which have more than 15 employees;
national and regional house builder companies and / or contractors;
any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
any other customers with internal and/or external contract support.
Expiry of Offer: The Offer will expire at 11:59pm on 29 February 2024 so all Qualifying Purchases must be placed prior to this time. Any Qualifying Purchases made outside of this time will not be eligible for the Offer.
One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer.
No Alternatives to the Offer: No cash alternative available and the Offer is non-transferrable.
Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
Electric Underfloor Heating - 30% Off
The Promoter: The following terms and conditions apply to our ‘30% off Prowarm Electric Underfloor Heating’ (“Offer”) for customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”): Promotion Period: 00:00am on 2nd January 2024 to 11:59pm on 29 February 2024 inclusive. Qualifying Products, Prowarm Electric Underfloor heating within this link: https://www.cityplumbing.co.uk/c/prowarm-electric-ufh-offer/c/1865004/. Eligibility: The Offer is only valid to customers that make the Qualifying Purchase during the Promotional Period (the “Qualifying Customer”). Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final. Qualifying Purchases invoiced and not paid in full during the Promotion Period will not qualify. Maximum Number of Rewards: Each Qualifying Purchase will entitle the Qualifying Customer to one Reward and the number of Rewards a Qualifying Customer may receive during the Promotion Period is unlimited. New/Existing Customers: No account is required to redeem the Offer. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding: accounts opened by public sector organisations or housing associations; customers with internal and / or external contract support; any and all accounts for entities which have more than 15 employees; national and regional house builder companies and / or contractors; any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and customers with internal and/or external contract support. Notification of Reward: The Promoter will confirm to the Qualifying Customers that they have qualified for a Reward at the point of checking out the Qualifying Purchase in store. Distribution of Reward: The Reward will be applied at the point of checking out the Qualifying Purchase in store and online. Expiry of Offer: The Offer will expire at 11:59pm on 29 February 2024 so all Qualifying Purchases must be placed, and be confirmed by the Promoter, prior to this time. Any Qualifying Purchases made outside of this time will not be eligible for the Offer. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer. No Alternatives to the Offer: No cash alternative available and the Offer is non-transferrable. The Offer is subject to the availability of stock relating to the Qualifying Products; the Promoter does not guarantee availability. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL
Worcester Workwear
The following terms and conditions apply to our Worcester Bosch 4000 workwear offer (“Offer”) for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
Promotion Period: 1st October 2023 to 29th February 2024 inclusive.
Eligibility:
The Offer is only valid on purchases of a Worcester Bosch 4000 boiler during the Promotional Period ("Qualifying Purchase”) by trade account customers that have completed the registration form relating to the Offer on the Promoter’s website (
https://www.cityplumbingpromotions.co.uk/worcesterboschclothing.) (the “Qualifying Customer”). Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final.
Qualifying Purchases invoiced and not paid in full or registered in Excelerate during the Promotional Period will not qualify. The Promoter will confirm receipt of the completed application form within 48 hours of the date of submission of the completed application form by the participant.
Maximum Number of Rewards: Each Qualifying Purchase will entitle the Qualifying Customer to one Reward and the number of Rewards a Qualifying Customer may receive during the Promotional Period is not limited.
For every one (1) Worcester Greenstar 4000 purchased and registered during the campaign period the installer will be eligible to claim one (1) Worceter Bosch and City Plumbing polo shirt
For every three (3) Worcester Greenstar 4000 boilers purchased and registered during the campaign period the installer will be eligible to claim one (1) Worcester Bosch and City Plumbing jacket
New/Existing Customers: Qualifying Customers must use their account when making a Qualifying Purchase.
Excluded Participants: The Offer is open to UK residents aged 18 or over excluding: accounts opened by public sector organisations or housing associations; any and all accounts for entities which have more than 15 employees national and regional house builder companies and / or contractors; any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); customers with internal and/or external contract support; and trade customers who have not received a marketing email confirmation that they are a Qualifying Customer who can participate in the Offer.
Notification of Reward: Notification of Reward: The Promoter will confirm to the Qualifying Customers that their claim has been processed in writing via email within 48 hours of the date of the completion of the application form.
Distribution of Reward: Rewards will be sent to the postal address added to the application form (as detailed on the Qualifying Customer’s completed application form) within 14 days of submitted application form and up to 30 days after the end of the Promotional Period.
Expiry of Reward: Rewards will be valid for the promotional period only, 1st October 2023 to 29th February 2024 inclusive.
No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the qualifying customer in respect of the offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
Ideal Get Ready for Summer
The following terms and conditions apply to our Ideal Get Ready for Summer offer detailed below for credit account and trade cash card customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
Please note: This offer is not valid in Northern Ireland
1. Promotional Period: 1 January 2024 to 30 April 2024 inclusive.
2. Qualifying Products: Max Boilers and Esprit Boilers
3. Offer: The offer is a set prizes for Max Boilers and up to £250 of Love2Shop vouchers depending on the number of Qualifying Products purchased in a single transaction online or in store (“Reward”) for any credit account or trade cash account customer of the Promoter that makes a purchase as below during the Promotional Period (“Qualifying Purchase”):
Max Boilers
Buy 5 to 9 boilers and earn Ray Ban Classic Aviators
Buy 10 to 14 boilers and earn a Ooni Karu Pizza;
Buy 15 to 19 boilers and earn a Lay-z-Spa Hot Tub and Drinks Fridge; and
Buy 20 or more boilers and earn a Weber Genesis II Gas BBQ.
Esprit Boilers
Buy 6 to 11 boilers and earn a Reward with the value of £125;
Buy 12 or more boilers and earn a Reward with the value of £250;
4. Eligibility:
a. The Reward is only valid to existing and/or new credit account or trade cash account customers that have:
(i) made a Qualifying Purchase during the Promotional Period; and
(ii) submitted the relevant transaction information for the Qualifying Purchase together with any requested information (such as account number, customer details, etc) required by the online application form relating to the Offer on the Promoter’s website: [https://www.cityplumbing.co.uk/content/ideal-rewards] (the “Qualifying Customer”).
b. Both the Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms.
c. This Offer cannot be retrospectively applied to any purchases made during the Promotional Period by a customer that does not have a valid credit account or trade cash account at the time of purchase and during the Promotional Period. All decisions by the Promoter are final.
d. Any Qualifying Purchase that is invoiced and not paid in full will not qualify for any Reward.
e. Purchases of Qualifying Products that have been returned will not be eligible and any online application form relating to the Offer that may have been completed where Qualifying Products have since been returned will be void.
f. For any new credit account or trade cash account that is opened during the Promotional Period:
(i) the Reward will be issued on any Qualifying Purchases made after the Promoter has confirmed receipt of the completed registration;
(ii) the Promoter will confirm receipt of the completed registration of the new account and notify the Qualifying Customer of any issues with the account registration within 48 hours of receiving the completed registration form by the participant; and
(iii) if there are any issues with the new account registration, the customer must rectify these issues following notification from the Promoter otherwise Qualifying Purchases will not be eligible until those issues are resolved.
5. Maximum Number of Rewards: There is no maximum number of Rewards a Qualifying Customer can obtain during the Promotional Period.
6. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
a) accounts opened by public sector organisations or housing associations;
b) any and all accounts for entities which have more than 15 employees;
c) national and regional house builder companies and / or contractors;
d) any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
e) participants in Government Energy Schemes
f) any and all current employees or members of British Gas;
g) any and all current employees or members of BOXT Limited;
h) any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
i) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
j) customers with internal and/or external contract support.
7. Distribution of Reward The Rewards are supplied by Ideal Heating Ltd, a company registered in England and Wales with the company number 00322137, who will send the Reward to the Qualifying Customer, in conjunction with its designated third-party provider, Prizeshark Ltd (a company registered in England and Wales with company number 05340815), using the email address linked to the Qualifying Customer’s credit or cash trade account.
8. Terms and Conditions Relating to Use of the Reward: The Reward will be issued on behalf of the Promoter, but the Rewards terms and conditions, available at [https://www.highstreetvouchers.com/gift/terms-conditions], will apply to the use of the Reward.
9. Expiry of Reward: The Reward will be valid from the date of receipt up to and including such period as notified to you upon receipt of the Reward under the terms and conditions linked above.
10. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer.
11. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable. The Reward is subject to the availability of the Qualifying Products and the Promoter makes no guarantee that any or all of the Qualifying Products that make up a Qualifying Purchase will be available at all times during the Promotional Period.
12. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
13. Amendment and Cancellation: We reserve the right to amend or withdraw this Offer at any time without notice.
14. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
15. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
16. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
17. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
City Plumbing Supplies Holdings Limited – £20 eVoucher Reward
The following terms and conditions apply to our £20 eVoucher for meeting the minimum purchase requirement detailed below (“Offer”) for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
1. Promotional Period: 1 December 2023 to 31 December 2023 inclusive.
2. The Offer is a £20 voucher for either John Lewis, Amazon or Love2Shop (“Reward”) for participating trade account customers who reach the qualifying spend (as defined below) within the Promotional Period (the “Offer”).
3. Qualifying Spend: Customers who spend a minimum of £300, excluding spend on boilers and heat pumps, during the Promotional Period will qualify. The minimum spend can be achieved in a single or across multiple purchases within the promotional period. The receipt of any loyalty points in connection with your Qualifying Purchase is subject to the terms and conditions of the Loyalty Scheme which can be found here: [https://rewards.cityplumbing.co.uk/Terms-and-Conditions].
4. Eligibility:
a. The Offer is only valid to trade account customers who have received a promotional email invitation to participate (the “Qualifying Customer”).
b. Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms. All decisions by the Promoter are final.
c. Any Qualifying Purchase that is invoiced and not paid in full will not qualify to receive the Reward.
5. Exclusions: The Offer is open to UK residents aged 18 or over excluding:
a. accounts opened by public sector organisations or housing associations;
b. any and all accounts for entities which have more than 15 employees
c. national and regional house builder companies and / or contractors;
d. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
e. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
f. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
g. customers with internal and/or external contract support.
6. Distribution of Reward: Qualifying Customers will be notified of the Reward by email once the Qualifying Spend has been made. This notification may not be immediate and the Promoter will endeavour to send it within 30 days. The Reward will be sent to the email address linked to the account of the Qualifying Customer within 60 days from the end of the Promotional Period. The Reward will be issued on behalf of the Promoter via email by its designated third-party provider, Stream Comms Ltd (a company registered in England and Wales with company number 6847832 and registered address at Carter House, Chilton Business Centre, Chilton, Aylesbury, Bucks, HP18 9LS.). Any issues with accessing or using the Reward should be raised with rewards@cityplumbing.co.uk. This must be done before expiry of the Reward. Any issues with accessing or using the Reward should be raised with [rewards@cityplumbing.co.uk]. This must be done before expiry of the Reward.
7. Expiry of Reward: The Reward is valid from 1 January 2024 to 31 March 2024 and must be redeemed within this period.
8. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
9. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
10. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
11. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
12. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
13. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
14. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
City Plumbing Supplies Holdings Limited – £25 eVoucher Reward
The following terms and conditions apply to our £25 eVoucher for meeting the minimum purchase requirement detailed below (“Offer”) for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
1. Promotional Period: 1 December 2023 to 31 December 2023 inclusive.
2. The Offer is a £25 voucher for either John Lewis, Amazon or Love2Shop (“Reward”) for participating trade account customers who reach the qualifying spend (as defined below) within the Promotional Period (the “Offer”).
3. Qualifying Spend: Customers who spend a minimum of £500, excluding spend on boilers and heat pumps, during the Promotional Period will qualify. The minimum spend can be achieved in a single or across multiple purchases within the promotional period. The receipt of any loyalty points in connection with your Qualifying Purchase is subject to the terms and conditions of the Loyalty Scheme which can be found here: [https://rewards.cityplumbing.co.uk/Terms-and-Conditions].
4. Eligibility:
a. The Offer is only valid to trade account customers who have received a promotional email invitation to participate (the “Qualifying Customer”).
b. Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms. All decisions by the Promoter are final.
c. Any Qualifying Purchase that is invoiced and not paid in full will not qualify to receive the Reward.
5. Exclusions: The Offer is open to UK residents aged 18 or over excluding:
a. accounts opened by public sector organisations or housing associations;
b. any and all accounts for entities which have more than 15 employees
c. national and regional house builder companies and / or contractors;
d. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
e. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
f. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
g. customers with internal and/or external contract support.
6. Distribution of Reward: Qualifying Customers will be notified of the Reward by email once the Qualifying Spend has been made. This notification may not be immediate and the Promoter will endeavour to send it within 30 days. The Reward will be sent to the email address linked to the account of the Qualifying Customer within 60 days from the end of the Promotional Period. The Reward will be issued on behalf of the Promoter via email by its designated third-party provider, Stream Comms Ltd (a company registered in England and Wales with company number 6847832 and registered address at Carter House, Chilton Business Centre, Chilton, Aylesbury, Bucks, HP18 9LS.). Any issues with accessing or using the Reward should be raised with rewards@cityplumbing.co.uk. This must be done before expiry of the Reward. Any issues with accessing or using the Reward should be raised with [rewards@cityplumbing.co.uk]. This must be done before expiry of the Reward.
7. Expiry of Reward: The Reward is valid from 1 January 2024 to 31 March 2024 and must be redeemed within this period.
8. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
9. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
10. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
11. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
12. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
13. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
14. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
City Plumbing Supplies Holdings Limited – £40 eVoucher Reward
The following terms and conditions apply to our £40 eVoucher for meeting the minimum purchase requirement detailed below (“Offer”) for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
1. Promotional Period: 1 December 2023 to 31 December 2023 inclusive.
2. The Offer is a £40 voucher for either John Lewis, Amazon or Love2Shop (“Reward”) for participating trade account customers who reach the qualifying spend (as defined below) within the Promotional Period (the “Offer”).
3. Qualifying Spend: Customers who spend a minimum of £300, excluding spend on boilers and heat pumps, during the Promotional Period will qualify. The minimum spend can be achieved in a single or across multiple purchases within the promotional period. The receipt of any loyalty points in connection with your Qualifying Purchase is subject to the terms and conditions of the Loyalty Scheme which can be found here: [https://rewards.cityplumbing.co.uk/Terms-and-Conditions].
4. Eligibility:
a. The Offer is only valid to trade account customers who have received a promotional email invitation to participate (the “Qualifying Customer”).
b. Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms. All decisions by the Promoter are final.
c. Any Qualifying Purchase that is invoiced and not paid in full will not qualify to receive the Reward.
5. Exclusions: The Offer is open to UK residents aged 18 or over excluding:
a. accounts opened by public sector organisations or housing associations;
b. any and all accounts for entities which have more than 15 employees
c. national and regional house builder companies and / or contractors;
d. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
e. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
f. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
g. customers with internal and/or external contract support.
6. Distribution of Reward: Qualifying Customers will be notified of the Reward by email once the Qualifying Spend has been made. This notification may not be immediate and the Promoter will endeavour to send it within 30 days. The Reward will be sent to the email address linked to the account of the Qualifying Customer within 60 days from the end of the Promotional Period. The Reward will be issued on behalf of the Promoter via email by its designated third-party provider, Stream Comms Ltd (a company registered in England and Wales with company number 6847832 and registered address at Carter House, Chilton Business Centre, Chilton, Aylesbury, Bucks, HP18 9LS.). Any issues with accessing or using the Reward should be raised with rewards@cityplumbing.co.uk. This must be done before expiry of the Reward. Any issues with accessing or using the Reward should be raised with [rewards@cityplumbing.co.uk]. This must be done before expiry of the Reward.
7. Expiry of Reward: The Reward is valid from 1 January 2024 to 31 March 2024 and must be redeemed within this period.
8. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
9. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
10. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
11. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
12. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
13. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
14. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
City Plumbing Supplies Holdings Limited – £50 eVoucher Reward
The following terms and conditions apply to our £50 eVoucher for meeting the minimum purchase requirement detailed below (“Offer”) for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
1. Promotional Period: 1 December 2023 to 31 December 2023 inclusive.
2. The Offer is a £50 voucher for either John Lewis, Amazon or Love2Shop (“Reward”) for participating trade account customers who reach the qualifying spend (as defined below) within the Promotional Period (the “Offer”).
3. Qualifying Spend: Customers who spend a minimum of £500, excluding spend on boilers and heat pumps, during the Promotional Period will qualify. The minimum spend can be achieved in a single or across multiple purchases within the promotional period. The receipt of any loyalty points in connection with your Qualifying Purchase is subject to the terms and conditions of the Loyalty Scheme which can be found here: [https://rewards.cityplumbing.co.uk/Terms-and-Conditions].
4. Eligibility:
a. The Offer is only valid to trade account customers who have received a promotional email invitation to participate (the “Qualifying Customer”).
b. Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms. All decisions by the Promoter are final.
c. Any Qualifying Purchase that is invoiced and not paid in full will not qualify to receive the Reward.
5. Exclusions: The Offer is open to UK residents aged 18 or over excluding:
a. accounts opened by public sector organisations or housing associations;
b. any and all accounts for entities which have more than 15 employees
c. national and regional house builder companies and / or contractors;
d. any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
e. any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
f. merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
g. customers with internal and/or external contract support.
6. Distribution of Reward: Qualifying Customers will be notified of the Reward by email once the Qualifying Spend has been made. This notification may not be immediate and the Promoter will endeavour to send it within 30 days. The Reward will be sent to the email address linked to the account of the Qualifying Customer within 60 days from the end of the Promotional Period. The Reward will be issued on behalf of the Promoter via email by its designated third-party provider, Stream Comms Ltd (a company registered in England and Wales with company number 6847832 and registered address at Carter House, Chilton Business Centre, Chilton, Aylesbury, Bucks, HP18 9LS.). Any issues with accessing or using the Reward should be raised with rewards@cityplumbing.co.uk. This must be done before expiry of the Reward. Any issues with accessing or using the Reward should be raised with [rewards@cityplumbing.co.uk]. This must be done before expiry of the Reward.
7. Expiry of Reward: The Reward is valid from 1 January 2024 to 31 March 2024 and must be redeemed within this period.
8. No Alternatives to the Reward: No cash alternative available and the Reward is non-transferrable.
9. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
10. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
11. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
12. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
13. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
14. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
Blue Light Voucher - Terms & Conditions
The Promoter: The following terms and conditions apply to our 5% off basket values over £174.99 for all customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
Excluded Products: All boiler, cable & copper pipe products as detailed on the Promoter’s website.
Offer: The Offer is a 5% off saving (the “Reward”) on online purchases of the Qualifying Products purchased, using the exclusive code found on https://www.bluelightcard.co.uk/ in a single transaction on the Promoter’s website within the Promotion Period (the “Qualifying Purchase”).
Eligibility: The Offer is only valid to all customers including trade account, credit account and guest customers that make the Qualifying Purchase during the Promotional Period (the “Qualifying Customer”). Qualifying Purchases and Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and all decisions are final.
New/Existing Customers: No account is required to redeem the Offer.
Excluded Participants: The Offer is open to UK residents aged 18 or over excluding: accounts opened by public sector organisations or housing associations; customers with internal and / or external contract support; any and all accounts for entities which have more than 15 employees; national and regional house builder companies and / or contractors; any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and customers with internal and/or external contract support.
Notification of Reward: The Promoter will confirm to the Qualifying Customers that they have qualified for a Reward at the point of checking out the Qualifying Purchase online.
Distribution of Reward: The Reward will be applied at the point of checking out the Qualifying Purchase Online.
One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer.
Expiry of Offer: The Offer is only available during the Promotion Period.
No Alternatives to the Offer: No cash alternative available and the Offer is non-transferrable. The Offer is subject to the availability of stock relating to the Qualifying Products; the Promoter does not guarantee availability.
Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
Data Protection: We will only process your personal information as set out in the Privacy Policy at
https://www.cityplumbing.co. uk/privacypolicy.
Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
Club Prices - City Plumbing
Offer: Discounted Prices on selected products for members of My City Plumbing Rewards.
T&Cs:
The promotional period commences 1st September 2023.
Only members of My City Plumbing Rewards will qualify for specialised pricing on selected products, in the form of a discount at the till and in their online basket.
Exclusive Club Price discounts apply to the following products - 896161, 689142, 210552
Purchases made on selected Club Price products will still earn points and be attributed to your loyalty account as normal.
Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
accounts opened by public sector organisations or housing associations;
any and all accounts for entities which have more than 15 employees
national and regional house builder companies and / or contractors;
any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
customers with internal and/or external contract support.
If you experience any issues with redeeming your Offer, please contact us at rewards@cityplumbing.co.uk. All of our decisions relating to the Offer are final.
We reserve the right to amend or withdraw the Offer at any time without notice. By using the Offer, you are deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
APPYDAYS15 terms & conditions (V2)
Code can be redeemed on the City Plumbing app only. Code is limited to one (1) redemption per customer. Customers must download and place an order on the City Plumbing app within the promotional period to get 15% off their first order. £100 ex VAT maximum discount available. Discount applies to list price only.
Please note: all items included in the Black Friday promotion are exempt and not included in the APPYDAYS promotion.
Merchants, Public Organisations, Local Authorities, Energy Schemes, British Gas and all trade customers with an agreed special arrangement price for longer than the promotional period are excluded from this voucher. Code excludes boilers, boiler flues and accessories, air source heat pumps, solar PV, cable, copper pipe, smart homes, power tools and all products on promotion. All items are subject to availability. These offers may not be used in conjunction with or in addition to any other offer or discount voucher.
We reserve the right to amend or withdraw this offer/promotion at any time without notice. By entering this promotion, all entrants will be deemed to have accepted and be bound by these terms and conditions. City Plumbing Supplies Holdings Limited (trading as City Plumbing) Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
Air Source Heat Pump Kit Builder - free feet
The following terms and conditions apply to our Air Source Heat Pump Kit builder Free Air Source Heat Pump Feet voucher offer for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
Promotional Period: 2nd January 2024 to 29th February 2024 inclusive.
Offer: The offer is a discount code to receive free air source heat pump feet (645702 - Strutfoot 600mm Rubber ASHP Feet x 2 or 645699 - Strutfoot 600mm Rubber ASHP Feet x 3) on the Air Source Heat Pump Kit Builder when purchased online, using the code KITBUILDERFREEBIE, by any credit or trade cash account customer through their account on the Promoter’s website using the link found here: https://www.cityplumbing.co.uk/content/air-source-heat-pump-kit-builder-tool (the “Qualifying Purchase”) within the Promotional Period (the “Offer”).
3. Eligibility:
a .The Offer is only valid to credit or trade cash account customers that make the Qualifying Purchase during the Promotional Period (the “Qualifying Customer”)
b. Qualifying Customers and the Qualifying Purchase will be verified by the Promoter to confirm eligibility and compliance with these terms and conditions. All decisions by the Promoter are final.
c. The Promoter may cancel or refuse any use of the Offer where the eligibility criteria has not been met.
4. Maximum Number of Offers: Each Qualifying Customer may redeem the offer multiple times during the Promotional Period. Any returns of the Qualifying Purchase during or after the Promotional Period will result in the Offer being deemed used and the Qualifying Customer may not redeem the Offer again.
5. New/Existing Customers: This Offer is open to both new and existing credit and trade cash account customers.
6. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
accounts opened by public sector organisations or housing associations;
any and all accounts for entities which have more than 15 employees;
national and regional house builder companies and / or contractors;
any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
any other customers with internal and/or external contract support.
7. Expiry of Offer: The Offer will expire at 11:59pm on 29 February 2024 so all Qualifying Purchases must be placed prior to this time. Any Qualifying Purchases made outside of this time will not be eligible for the Offer.
8. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer.
9. No Alternatives to the Offer: No cash alternative available and the Offer is non-transferrable
10. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
11. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
12. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
13. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
14. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
15. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
-------------------------------------------------------------------------------------------------------------
Solar 5% off with SOLARKITBUILDER5
Solar PV Kit builder 5% off voucher - Terms and Conditions
The following terms and conditions apply to our Solar PV Kit builder 5% off voucher offer for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
1. Promotional Period: 1 March 2024 to 31 March 2024 inclusive.
2. Offer: The offer is a 5% off saving (excluding any shipping costs) on a Solar PV Kit when purchased online, using the code SOLARKITBUILDER5, by any credit or trade cash account customer through their account on the Promoter’s website using the link found here: https://www.cityplumbing.co.uk/content/solar-pv-kit-builder (the “Qualifying Purchase”) within the Promotional Period (the “Offer”).
3. Eligibility:
a. The Offer is only valid to credit or trade cash account customers that make the Qualifying Purchase during the Promotional Period (the “Qualifying Customer”).
b. Qualifying Customers and the Qualifying Purchase will be verified by the Promoter to confirm eligibility and compliance with these terms and conditions. All decisions by the Promoter are final.
c. The Promoter may cancel or refuse any use of the Offer where the eligibility criteria has not been met.
4. Maximum Number of Offers: Each Qualifying Customer may only redeem the Offer once during the Promotional Period. Any returns of the Qualifying Purchase during or after the Promotional Period will result in the Offer being deemed used and the Qualifying Customer may not redeem the Offer again.
5. New/Existing Customers: This Offer is open to both new and existing credit and trade cash account customers.
6. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding:
a) accounts opened by public sector organisations or housing associations;
b) any and all accounts for entities which have more than 15 employees;
c) national and regional house builder companies and / or contractors;
d) any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees;
e) any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited;
f) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and
g) any other customers with internal and/or external contract support.
7. Expiry of Offer: The Offer will expire at 11:59pm on 31 August 2023 so all Qualifying Purchases must be placed prior to this time. Any Qualifying Purchases made outside of this time will not be eligible for the Offer.
8. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer.
9. No Alternatives to the Offer: No cash alternative available and the Offer is non-transferrable.
10. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
11. Amendment and Cancellation: We reserve the right to amend or withdraw this offer/promotion at any time without notice.
12. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
13. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
14. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
15. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL.
-------------------------------------------------------------------------------------------------------------
Double Points on R290 Heat Pumps
The following terms and conditions apply to our Loyalty Scheme double points on R290 Air Source Heat Pump SKUs offer detailed below for trade account customers of City Plumbing Supplies Holdings Limited (company number 02489546) (the “Promoter”):
1. Promotional Period: 1 March 2024 to 30 April 2024 inclusive.
2. Offer: The offer is: (i) Double points (“Reward”) for any trade account customer that is a member of the Promoter’s loyalty scheme found here: (the “Loyalty Scheme”) and makes a Qualifying Purchase (as defined below) within the Promotional Period (the “Offer”). The receipt and use of any loyalty points is subject to the terms and conditions of the Loyalty Scheme which can be found here.
3. Qualifying Purchase: Any single transaction purchase made instore or online by a Qualifying Customer (as defined below) on any R290 Air Source Heat Pump SKU which is identified by the Promoter as being eligible for the Offer using stickers or such other visible identification markings during the Promotional Period.
4. Eligibility: a) The Offer is only valid to trade account customers that are existing members of the Loyalty Scheme or those that sign up to the Loyalty Scheme during the Promotional Period prior to making any Qualifying Purchase (the “Qualifying Customer”). b) This offer cannot be retrospectively applied to any purchases made during the Promotional Period by a customer who was not a member of the Loyalty Scheme at the time of the Qualifying Purchase. c) Qualifying Customers will be verified by the Promoter to confirm eligibility and compliance with these terms and the eligibility terms of the Loyalty Scheme. All decisions by the Promoter are final. d) For any customers that join the Loyalty Scheme during the Promotional Period:
i) the Reward will be issued on any Qualifying Purchases made after the Promoter has confirmed receipt of the completed registration; ii) the Promoter will confirm receipt of the completed registration to the Loyalty Scheme and notify the Qualifying Customer of any issues with the Loyalty Scheme registration form within 48 hours of receiving the completed Loyalty Scheme registration form by the participant; iii) if there are any issues with the Loyalty Scheme registration, the customer must rectify these issues following notification from the Promoter otherwise Qualifying Purchases will not be eligible until those issues are resolved.
5. Maximum Number of Rewards: There is no maximum number of Rewards a Qualifying Customer can obtain during the Promotional Period.
6. New/Existing Customers: This offer is open to both new and existing trade customers provided that they are or become Loyalty Scheme members prior to making a Qualifying Purchase during the Promotional Period in accordance with Section 4 (Eligibility) above.
7. Excluded Participants: The Offer is open to UK residents aged 18 or over excluding: a) accounts opened by public sector organisations or housing associations; b) any and all accounts for entities which have more than 15 employees c) national and regional house builder companies and / or contractors; d) any and all current employees of Highbourne Group or the immediate families of such employees; public sector or housing association employees; e) any and all employees of agencies or event suppliers or their families or agents with City Plumbing Supplies Holdings Limited; City Plumbing Supplies Holdings Limited – Loyalty Scheme double points on Solar SKUs f) merchants (all resellers and/or competitors of City Plumbing Supplies Holdings Limited and/or Plumbing Trade Supplies); and g) customers with internal and/or external contract support.
8. Notification of Reward: The Reward will automatically be added to Qualifying Customer’s trade account within 24 hours of a Qualifying Purchase being made in accordance with these terms. The Reward will be limited to Qualifying Purchases only. All other purchases within the same transaction will be allocated single points as normal.
9. Expiry of Reward: The validity of the Reward is detailed in the terms and conditions of the Loyalty Scheme which can be found here.
10. One Offer at a Time: The Offer may not be used in conjunction with or in addition to any other discount voucher or offer.
11. No Alternatives to the Reward: No cash alternative available and the Reward is non- transferrable. The Offer is subject to the availability of products and the Promoter makes no guarantee that any or all of the Solar products that make up a Qualifying Purchase will be available at all times during the Promotional Period.
12. Acceptance of Terms and Conditions: By using this Offer, all participants will be deemed to have accepted and be bound by these terms and conditions.
13. Amendment and Cancellation: We reserve the right to amend or withdraw this Offer at any time without notice.
14. Data Protection: We will only process your personal information as set out in the Privacy Policy at https://www.cityplumbing.co.uk/privacypolicy.
15. Liability: City Plumbing Supplies Holdings Limited shall under no circumstances whatsoever be liable to the Qualifying Customer in respect of the Offer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect or consequential loss arising under or in connection with the Offer.
16. Jurisdiction and Law: These terms and conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.
17. Promoter Details: City Plumbing Supplies Holdings Limited, Company Number: 02489546, Registered Office: Highbourne House, Eldon Way, Crick, Northamptonshire, NN6 7SL."