Here are the answers to our frequently asked questions for our Shower Spares & Parts range, designed to provide clarity for both homeowners and trade professionals.
Why are shower spares important?
Shower spares are the key to a sustainable and cost-effective bathroom. Instead of replacing an entire shower unit due to a minor fault, a spare part allows you to restore performance for a fraction of the cost. They are essential for stopping leaks, ensuring thermostatic safety, and extending the lifespan of your existing fixtures.
What brands do you stock?
We carry one of the largest selections of spares in the UK. This includes world-renowned "spotlight" brands such as Mira, Grohe, Triton, Aqualisa, and Bristan, as well as specialist brands such as Croydex for seals and Vado. We also stock exclusive trade-trusted parts from iflo that you won’t find anywhere else.
What are the most common spares needed?
The most frequently requested items are thermostatic cartridges (to fix temperature issues), replacement shower hoses, handsets, and shower screen seals. We also see high demand for riser rail brackets and flow cartridges, which often wear out through daily use.
Do you offer bulk discounts?
Yes! For our trade customers, we offer
Bulk Savings on many essential spares and consumables. By opening a
City Plumbing Trade Account, you can access personalized trade pricing and volume discounts that help you keep your "van stock" topped up at a lower cost.
Are your shower parts suitable for large-scale projects?
Absolutely. We support everyone from independent plumbers to national contractors. Our spares are trade-grade and designed to meet the rigorous demands of commercial settings, such as hotels, housing developments, and public facilities, where durability is non-negotiable.
Do you provide tech specs for each product?
Yes. We understand that precision is vital when matching a spare part. On our website, you will find detailed technical specifications, including manufacturer part numbers, dimensions, and compatibility dates (e.g. "1990–2003"). Our in-branch experts are also on hand to help you identify a part if you aren't sure which version you need.
Do you offer next-day delivery?
We certainly do. We have over 20,000 spares available for Next Day Delivery when ordered by the cut-off time. Alternatively, you can use our Click & Collect service to pick up in-stock items from your local branch in as little as one hour.