Award Winning Spares Delivery Service
City Heating Spares (CHS) is proud to shout about our award winning ‘Drop Box’ delivery initiative; a guaranteed pre-8am delivery offering which has been implemented at City Plumbing Supplies branches throughout 2014 and 2015 to meet the on-demand spares needs of our spares customers.
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| The success of the initiative has been driven by its speed and simplicity – the secure drop-boxes are located outside to make them accessible to an overnight courier. This allows the City Plumbing Supplies teams to have orders ready and waiting for customers when the branch opens at 8am. This ultimately means that, for the first time, spares can be ordered via the dedicated national hotline until 8pm with guaranteed pick-up the next morning.
All parts ordered on a Friday are also automatically delivered via the drop box for Saturday morning collections. Not only is this an excellent value added service, but it proves essential during the busy heating season. |
| To make an order call 0330 009 5410 and our experts will be happy to help |
Andy Nolan, Drop Box project leader and Group Spares Project Manager, said: “This is a core example of City Heating Spares’ commitment to providing customers across the plumbing and heating division of Travis Perkins plc with a tailored delivery service, all based around the customers’ exact requirements.
“Logistically we have worked incredibly hard to ensure that product will be available and have rolled out even more locations to make this happen for customers nationwide.”
